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Crowne Plaza Dallas Downtown by IHG

3.5 star property
Hotel with outdoor pool, near American Airlines Center

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Photo gallery for Crowne Plaza Dallas Downtown by IHG

Bar (on property)
Exterior
Exterior
Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
In the heart of Dallas, Crowne Plaza Hotel Dallas Downtown offers a warm welcome with an outdoor pool and sun loungers. Savor breakfast, lunch, or dinner at THRIVE Restaurant or unwind with dry cleaning/laundry services after a long day. With free in-room WiFi and helpful staff on hand to assist you.

Reviews

6.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Parking available
  • Bar
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour business center
  • Conference center
  • Business center
  • 22 meeting rooms
  • Limo/town car service
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$76 nightly
The total price is $89
Sep 11 - Sep 12
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, City View

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Magnolia Hotel Dallas Downtown

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
7.8 out of 10, Good, 3,231 reviews
$135 nightly
The price is $158
Sep 14 - Sep 15
Total with taxes and fees
Magnolia Hotel Dallas Downtown
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About the neighborhood

Map
1015 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 3 min walk - 0.3 km
  • John F. Kennedy Memorial - 5 min walk - 0.5 km
  • Kay Bailey Hutchison Convention Center - 10 min walk - 0.9 km
  • Reunion Tower - 12 min walk - 1.0 km
  • American Airlines Center - 15 min walk - 1.3 km

Getting around

  • Love Field Airport (DAL) - 18 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 23 min drive
  • Dallas Medical-Market Center Station - 7 min drive
  • Dallas Union Station - 10 min walk
  • West Irving Station - 17 min drive
  • Akard Station - 3 min walk
  • West End Station - 4 min walk
  • Saint Paul & San Jacinto Tram Stop - 9 min walk

Restaurants

  • ‪Family Thais Asian Bistro - ‬4 min walk
  • ‪Monarch - ‬3 min walk
  • ‪Twisted Trompo - ‬4 min walk
  • ‪White Rhino Coffee - ‬3 min walk
  • ‪Patrick Kennedy's Irish Pub - ‬4 min walk

About this property

Crowne Plaza Dallas Downtown by IHG

Crowne Plaza Dallas Downtown by IHG puts you in a great location, within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at THRIVE Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. The helpful staff and central location get good marks from fellow travelers. The property is just a short walk to public transportation: Akard Station is 3 minutes and West End Station is 4 minutes.

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 20.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 22 meeting rooms
  • Computer station
  • Conference center (30000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Round Bar - Onsite bar. Open daily.

Here's the breakdown, no surprises

Refundable deposits

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18.35 per person
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Parking

  • Self parking costs USD 20.00 per night with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Dallas Downtown by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Dallas Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Dallas Downtown by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Crowne Plaza Dallas Downtown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Dallas Downtown by IHG?

Yes. Self parking costs USD 20.00 per night.

What are the check-in and check-out times at Crowne Plaza Dallas Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Crowne Plaza Dallas Downtown by IHG and nearby?

Crowne Plaza Dallas Downtown by IHG has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Dallas Downtown by IHG?

Yes, THRIVE Restaurant offers American cuisine.

What's the area around Crowne Plaza Dallas Downtown by IHG like?

Crowne Plaza Dallas Downtown by IHG is in Downtown Dallas, a short 3-minute walk from Akard Station and 10 minutes' walk from Kay Bailey Hutchison Convention Center. Travelers recommend the hotel for its central location.

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Crowne Plaza Dallas Downtown by IHG Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Elevator
Location
Parking
Bed
Bathroom
Restaurant
Shower
Toilet

Reviews

8/10 Very good

The hotel is older, but very clean. Location was great for our conference at the Kay Bailey Convention Center. My only complaint is the clientele at the hotel is a little rough. Overall, I would stay here again.
Rachel, 1-night trip

10/10 Exceptional

In the heart of downtown, right next to a Dart stop. Room was clean and the pool deck area was nice maybe a little outdated. The free breakfast wasn't half bad either. would stay here again.
Jonathan, 2-night trip

10/10 Exceptional

Hotel Review

It was nice in the inside. Rooms were spacious and the pool was nice. The beds were really comfy. Overall good stay for the price.
Bhavini, 1-night trip

10/10 Exceptional

Great Property even Greater Staff and Rates
Sarah, 1-night trip

8/10 Very good

Great place to be

This is a great hotel with a great view. Would recommend this hotel to anyone. The hotel staff are friendly. The day front checkin staff are very friendly but the night guy was extremely rude. The hotel does need some work especially the elevator. 4 elevators and 1 working waiting around for 10min.
Andy, 1-night trip

10/10 Exceptional

Great stay
Sahil, 1-night trip

2/10 Poor

Do Stay Here

This place was not it. The breakfast was good.
Darius, 3-night trip

8/10 Very good

Good stay
Valerie, 2-night trip

10/10 Exceptional

Room was clean. Bed and pillows were exceptional. Room has premium items but does need to be updated. Very good at the price point.
Edna, 1-night trip

8/10 Very good

Great stay for Dallas

It was clean for being an older hotel, was very nice, the elevator was somewhat scary made noise as it was going up and down, room was nice.
Kimberly, 2-night trip

10/10 Exceptional

I had a great stay
Jennifer, 3-night trip

10/10 Exceptional

AMAZING

My friends and I were looking for a clean and nice hotel in the middle of Downtown Dallas. This hotel was perfect for a girls trip. There was an outdoor pool on the 9th floor overlooking the city buildings! The beds were clean and the hotel was neat and comfortable upon arrival.
Connie, 2-night trip

8/10 Very good

Nice room and pool area.
Gregory, 3-night trip

10/10 Exceptional

Great stay clean room nice staff
mackenzie, 1-night trip

10/10 Exceptional

Nice hotel, great location. Very reasonable price.
Rene, 1-night trip

10/10 Exceptional

Very convenient to downtown Dallas and other areas. Clean hotel overall and friendly staff
Alejandro, 4-night trip

2/10 Poor

dont stay here

ac never worked also gave us wrong room not what we paid for, so we got scammed and still with a a bad room with no ac
Jessica, 1-night trip

10/10 Exceptional

This hotel really good,5 stars!!!)
Jiaxin, 1-night trip

8/10 Very good

Could've been better

Running toilet Didn't refresh the amenities...aka coffee/ water
Don, 5-night trip

10/10 Exceptional

Very friendly staff!!
JESSICA, 1-night trip

6/10 Good

Not good if you’re picky or for a long stay.

The room had a weird smell, like smoke, I had to ask 3 times to get the shampoo, body wash and conditioner refilled because the bottles were empty when I checked in and there was trash from a birthday decoration. Staff was good I only spoke with Angel and he was polite and helpful. Pool and gym were clean. When I booked it said it had breakfast included turns out it didn’t 😒.
Mara Hinneni, 3-night trip

8/10 Very good

The Crowne Plaza has the most comfortable beds and nicely situated rooms. They could use more towels at the pool with the spectacular view. Breakfast buffet is fantastic. More staff at front desk would be helpful.
Carl, 1-night trip

10/10 Exceptional

Easy check in and out
Salma, 1-night trip

10/10 Exceptional

My opinion

Loved it just didnt like that the air conditioning didnt blow as cold in the room.
klyneshia, 2-night trip

6/10 Good

Hotel was beautiful staff was very nice and the view was great! Only issue I had was the room was extremely hot we had to literally go but a fan no matter what temp you put it on it doesnt get over like 74. It honestly didnt get cold until about 10pm at night it was bad. Also be mindful of the $75 a night deposit and $30 for parking a night.
Aaliyah, 3-night trip