literally worst hotel I’ve ever stayed!
First, area is not safe. Many homeless in area day & night. not safe. Constantly begging & harrassing.
2. Air cond leaked. Refused change room. Found pubic hair on towel. Pix attached.
3rd, rooms and hallways smell musty/mouldy.
4. Housekeeping do not clean daily. hotels dot com say it does. Hotel refused. Room cleaned 1ce only during an 8 night stay.
5. Theworst encounter I’ve ever experienced was the violation by security on the last day.
In the morning, I spoke with Teri at reception & arranged a late checkout. I did not care about cost but wanted a 7pm checkout. She offered a 50% roommate which we confirmed to be $42 usd. No problem.
At 5.03pm, security attempted to barge into my room banging on the door. I was dressed only in a towel as I was about to shower. He kept pushing the door despite the latch being on. I assumed there was an emergency of sorts and opened the door.
An extremely large 6,8 man stood over me & ordered me out of the room saying he didn’t know I was in there.
I explained the extension & he said that was only till 5pm & to hurry up & get out.
I reiterated the 7pm agreement with Teri. They denied it & said it was 5pm. Told me to pack up & get out. I said I wanted to shower. No way. Get out.
He called for back up. Put his foot in the door & told me to pack up & get out now. Literally spoke to me like that. It was horrific! Refused me privacy to get dressed properly. I felt so Violated!
I want a full refund!
Vanessa
Vanessa (8 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 26 日
Air conditioning was noisy. They have my beloved Wall Street Journal in the lobby free of charge wonderful.
Norman
Norman (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 24 日
Only 2 of 4 elevators worked on n a very busy hotel. Elevators would stop on every floor adding several minutes. General cleanliness of the hallways was sub-par. Understaffed generally. Ran out of fresh washcloths 3 days in a row.
Herbsrt
Herbsrt (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 23 日
Jocelyn
Jocelyn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 22 日
Mercedes
Mercedes (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
valrick
valrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
First time
Friendly staff room was very clean
Jacob
Jacob (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 21 日
Rough
Staff are ridiculously unfriendly and unhelpful.
Paid for parking online, I had to pay again.
Reserved a room with a balcony, did not get it, when I asked to change rooms I was refused.
Was supposed to come with breakfast for two guests. It did not you have to pay.
Elevator barley worked.
One good thing is the room was clean.
Megan
Megan (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 21 日
Luke
Luke (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 21 日
Big city feel
The room was fine, hotel staff good.
DAVID
DAVID (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 20 日
Paul
Paul (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 20 日
Craig
Craig (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Francisco
Francisco (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
Great location in Downtown
Sarah
Sarah (7 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 14 日
ELINOR
ELINOR (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 13 日
Anders
Anders (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Prashant
Prashant (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 12 日
Denise
Denise (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Olivia
Olivia (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 8 日
Bast conditions
Room was hot. The AC was not working. The room smelled like it was a smoker and other items smoked in the room. It was not clean. old and run down.
Laura
Laura (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 7 日
There were people arguing and fighting in hall way. Very disturbing.