Check in was intense but only on my side. I lost my credit card and only had cash. ( hotel is a cashless system). The staff was completely concerned and understandable with my situation. They should be recognized for a job well done!
Corrina
Corrina (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 4 日
Do not stay here
Let’s start this off with saying that parking is a nightmare and it’s insane that we paid so much money for this hotel only to be charged additional for parking. The elevator ride down the lobby and up to our room was something straight out of final destination. We arrived 30 minutes before check in and was told that the room wasn’t ready which is okay! So we waited only to be put in a room that had a bathroom under renovation. Thankfully Dorris from housekeeping was there to save the day! She was the only helpful employee and the only person to ever smile at us during our stay. We got our rooms switched with her help. We start to settle into our new room only to find that we can’t cast to our tv like we could in the previous room. We called front desk for help and no one answered. We walked back down to the lobby after being exhausted from our 7 hour road trip only to be gaslit by Eric. He said that the hotel doesn’t do that there but the option was on the tv and had just worked in our old room. He said he would send maintenance up to help and they finally arrived after 2 hours and told us that they were working on it. The tv did not get fixed. The live tv also did not work. This was the worse hotel I’ve stayed at. The la Quinta motel in Austin was better than this and my sister was almost kidnapped there. I do not recommend this hotel.
Nicholas
Nicholas (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
AMAZING
My friends and I were looking for a clean and nice hotel in the middle of Downtown Dallas. This hotel was perfect for a girls trip. There was an outdoor pool on the 9th floor overlooking the city buildings! The beds were clean and the hotel was neat and comfortable upon arrival.
Connie
Connie (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Lisa
Lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Hotel Review
It was nice in the inside. Rooms were spacious and the pool was nice. The beds were really comfy. Overall good stay for the price.
Bhavini
Bhavini (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 30 日
DO NOT STAY HERE.
Do not book this hotel! The pictures are deceiving. There were so many issues with the room and when I went to ask for help, I was told that there was nothing anyone could do about my room because the hotel was full. The room AC was not working, the bathroom door did not have a lock, the sink was broken and when maintenance went to fix the faucet, they left a huge mess in the bathroom. There is nothing right about this place. There is a huge homeless population surrounding the entrance and exits to the hotel. The staff were rude and their favorite word is “aggressive”. The only persons being aggressive were the staff themselves.
Gabriela
Gabriela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Yvonne
Yvonne (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
Do Stay Here
This place was not it. The breakfast was good.
Darius
Darius (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Harrell
Harrell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Ameno 😇
El lugar es de muy facil acceso se comunica con la linea del train lo cual es perfecto. El personal que me recibio fue muy amable tanto de entrada como de salida. Me guardaron las maletas ya que mi vuelo era muy noche. La habitacion limpia tienen alberca con una vista muy bonita cuando el sol se opone. Para el precio sinlo recomiendo la verdad.
Maricruz
Maricruz (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Great Property even Greater Staff and Rates
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Tanya
Tanya (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Wonderful Trip
The people at the front desk were so nice. They asked about the concert we were attending. They genuinely seemed to care about the guests.
Kimberly
Kimberly (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
sheree
sheree (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Judith
Judith (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Stay was good, wish during check in
Mitzi
Mitzi (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 25 日
Not well located. Unsafe with lots of homeless. Pool was a little cloudy. Staff was friendly. Was disappointed onsite restaurant did not serve local dishes but food was fair.