The room has a smell of cigarette smoking and the air conditioning was broken in our room. We managed to move into another room with a floor cooler. When we were packing to move, a person who claimed to be the manager of the hotel called our room and told us to vacate the room right that moment. He was very impolite. In the room which we switched to, it still felt hot like outside at 33 degrees as the window was not securely taped, therefore there was a leak in the window caused by the air duct of the floor cooler.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024 年 5 月 31 日
Bin
Bin (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2023 年 12 月 31 日
DingPeng
DingPeng (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 7 月 15 日
XUN
XUN (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 4 月 6 日
Exellent!
Yu
Yu (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 2 月 4 日
Yunping
Yunping (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2022 年 12 月 23 日
CHIN CHUN
CHIN CHUN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Jacob
Jacob (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Simon
Simon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
mijung
mijung (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 17 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Mary
Mary (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 15 日
Gina
Gina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Carly
Carly (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Ok hotel in downtown
Location is central to downtown but because of construction and freeways we still took Ubers to other neighborhoods. Once out of DT it was easy to walk everywhere. Hotel was clean, nice rooms. Front desk was awful as was restaurant and bar staff. Zero hospitality mindset.
Elsa
Elsa (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 14 日
Margaret
Margaret (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Maria
Maria (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Adrian
Adrian (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 6 日
False Imprisonment
I booked 4 rooms for my wife’s 60th birthday. It was supposed to be a special night. The short version of my experience in Hell is all was going well, until I needed ice.
I called the desk to find out where the ice machines were. Every floor has an ice machine by the elevator Mr. Goldstein.
I left the room in my socks with my room key and the ice bucket. To my surprise the ice machine was not working. I decided to jump down to the 19th floor and use that machine. The elevator was extremely slow and malfunctioning so I decided to take the 1 flight journey by the stairs. When I tired to get back into the hallway the door was locked. I then wondered did the door on the 20th floor lock behind me. There were NO SIGNS.
I am type one diabetic and my sugar was rapidly plummeting. Stress only exasperated this. No phone. No shoes. I found a phone on the 18th floor. Whew! But guess what, no answer. After a few more floors I found an cracked door.
This event ruined our family celebration.
I need to hear from someone in management soon.