我可否免費取消圖倫納埃拉 SPA 酒店的預訂，並獲發全額退款？

可以。圖倫納埃拉 SPA 酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

圖倫納埃拉 SPA 酒店是否設有泳池？

是的，此住宿設有室外泳池。

圖倫納埃拉 SPA 酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

圖倫納埃拉 SPA 酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

圖倫納埃拉 SPA 酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：22:30。退房時間為 11:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供零接觸登記入住與退房服務。

圖倫納埃拉 SPA 酒店店內與附近有什麼好玩？

圖倫納埃拉 SPA 酒店備有全方位 SPA、室外泳池及花園。

圖倫納埃拉 SPA 酒店附近區域有何特色？

圖倫納埃拉 SPA 酒店位於拉弗勒塔，短短 9 分鐘步程即達Holistika藝術步道。

圖倫圖倫納埃拉 SPA 酒店優惠

Q: 圖倫納埃拉 SPA 酒店是否設有泳池？

是的，此住宿設有室外泳池。

Q: 圖倫納埃拉 SPA 酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 圖倫納埃拉 SPA 酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

10/10 完美

2025 年 3 月 12 日

Me encantó

Olga (2 晚友伴旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 3 月 11 日

Heinrich V (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 3 月 10 日

It'a good choice if you aren't to picky

Luis Eduardo (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 7 日

It's a great location near several shops and restaurants. The room was super nice, with an open hot tub.

Liliana Aguilar (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 1 月 12 日

Teresa at the reception was absolutely perfect and accommodating; she definitely adds value to the entire hotel. It's a pleasure to have staff like her.

patrik (1 晚商務旅程)

Expedia 真實旅客評價

4/10 一般

2024 年 4 月 7 日

The water came out mostly cold in the shower and the drain was closed so the water went down slowly. Was only there for one night place was clean the lady that was at the reception at night was friendly.

Claudia (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2024 年 2 月 20 日

We had a fun stay. Hotel staff excellent. The hotel itself is okay, but nothing special. The setup of the room is a little odd, with the shower beside the bed, seperate from the toilet. Convenient for local bars and restaurants.

Steven (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 1 月 26 日

1 晚行程

Hotels.com 真實旅客評價

10/10 完美

2023 年 11 月 22 日

Es war sehr schön. Personal sehr freundlich.

Expedia 真實旅客評價

10/10 完美

2023 年 9 月 28 日

I can honestly say I enjoyed my stay at Era Hotel. The hosts were a beautiful couple who welcomed me warmly. They were so willing to help me find dining options, car service and even offered to make me breakfast for my birthday. I absolutely loved my stay! Highly recommend 10 out of 10! Thank you guys for helping my first solo trip a memorable one. And the traditional Mexican Breakfast was delicious!!!

Tasha L (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2023 年 9 月 21 日

Muy bonito lugar. Excelente amenidades y un personal muy amable.

Manuel (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 6 月 25 日

Amabilidad

Evalerie (2 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2023 年 6 月 10 日

Brassart (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2023 年 6 月 9 日

Stephen (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2023 年 6 月 7 日

Gente amable y servicio excelente

Hernando (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2023 年 5 月 29 日

cómodo, bonito pero con mejoras por hacer

La estancia y recepción, así como la atención fue sensacional, sin embargo hay varias mejoras que deberían hacer para mejorar el confort, desafortunadamente en la esquina de la misma cuadra, estan en obra y se percibe el ruido de la construcción. En las instalaciones del hotel en las habitaciones hay una lámparas con unas cubiertas de tejido que están sucias de meses, la regadera no tiene puerta lo que hace que el agua se salpique por todos lados, el ventilador no está perfectamente fijado al techo lo que hace que genere un ruido molesto para dormir, parece que falta en general cuidado con detalles para el mantenimiento de las habitaciones

2 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2023 年 4 月 2 日

Location very close to main avenue, walking distance. Bikes available to guest. Staff very courteous, friendly and helpful. In the room.. No TV, No phone. Hotel is 2 level, no elevator. Restaurant is currently closed, continental breakfast is available, but later in the morning. It is a very safe and secure facility. Front door locked and monitored 24 hrs. Iron must be requested at front office. Very small fridge in the room. The pool is very well maintained, clean and relaxing atmosphere. We were in and out, therefore it was ok for having a place to sleep. The neighborhood is a bit shabby but safe to walk around, small businesses around corner worth exploring. Pharmacy on corner to get some essentials but opens later in the morning. and taco truck on corner as well. Lots of construction going on in the area. No noise, however power was affected 1 day of our stay. This is not meant to be a negative review, more so realistic information. Staff is highly accommodating and nice. Loved the home feeling, were treated like family not guest. I will consider returning, if minor adjustments. I need a TV to keep up with the world, or just for weather update. Thank you Era team

Santa (4 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2023 年 3 月 25 日

Gabriel (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 3 月 12 日

Cet hôtel est un véritable havre de paix. Beaucoup de bienveillance de la part d’Anola la responsable de l’hôtel et de son équipe. Nous recommandons virement cet établissement Patrick et Nathalie

patrick (6 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2023 年 2 月 11 日

Property was great and the staff were extremely responsive and helpful. The room is as advertised. The area is great to have access to restaurants and bars but not be in the main tourist area of Tulum on the Main Street. A lot of construction is happening everywhere so this could change quickly. Hotel let us spend the whole day by the pool while we waited for our evening flight which was nice. Breakfast was simple but good and included. Hotel is extremely secure and felt safe. Only minor issue, shower is in the room with only 3 sides stopping water from coming out so the floor gets a bit wet. Otherwise would recommend as a hotel option.

David (7 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 2 月 10 日

The property was beautiful. The rooms are clean, large and have that beautiful tulum style. The staff were helpful and friendly. They provide you with bikes to get around tulum. Highly recommended. Would stay there again!

Donald (8 晚行程)

Expedia 真實旅客評價

6/10 不錯

2023 年 1 月 18 日

Expedia 真實旅客評價

8/10 很好

2023 年 1 月 16 日

Arlethe (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2022 年 12 月 20 日

Staying at Era Hotel... is like staying at your favourite Aunt's home! We were warmly welcomed curb-side with open arms (literally) and a beautiful smile by a vibrant woman named "Anola". Her energy and passion radiated as soon as we laid eyes on her. Our room was great! It was clean and well maintained. We loved the lush garden and pool. Mario the gentleman who works overnight, was very helpful. The breakfast which was included with our stay... was WOW! Super fresh, delicious, fast and instagram worthy! lol The location of the hotel is perfect. It's quiet; yet walkable with several cafe's, shops and restaurants tucked away just around the corner. Taxi's in Tulum are beyond expensive ($30 USD for 4.5km) So we rented an ATV to get around. It was the best idea and perfect to explore the area and enjoy the beach. Our airport driver Antonio was great and professional. He went above and beyond to assure that we were well taken care of and were collected and returned to the airport with ample time. *PRO TIP: As the shuttle service is outsourced. Remember to make sure you have USD cash on you to pay the airport shuttle driver! To avoid any unnecessary stress. I will be recommending Era Tulum to all of my friends and family. We will certainly be back again soon! Thank you again for taking such great care of us

Expedia 真實旅客評價

8/10 很好

2022 年 12 月 13 日

The hotel is in quite near to the highway and it's situated a bit outside of the sentrum. It's a nice, little, hotel with a beautiful surroundings of green palms and trees with a small pool in between. We had good breakfast in a small caffe just beside the hotel. We stay only one night (supposed to stay 2). The reason we checked out earlier is that we couldn't stand the smell of the mould in the rooms. The rooms was clean, spacious and well decorated, but the smell was extremely strong. In my room (we had 2) the water from the shower Strats running when I opened the water at the sink. We also left earlier be cause we wanted to come closer to the beach as soon as possible. (the hotel is approximately 9-11 km away from the beach. Anyway, it is not so much to do in the sentrum unless you are willing to go several km looking at the shops.

Fanny (2 晚家庭旅程)

Hotels.com 真實旅客評價

圖倫納埃拉 SPA 酒店

Era Hotel & SPA Tulum

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我可否免費取消圖倫納埃拉 SPA 酒店的預訂，並獲發全額退款？

圖倫納埃拉 SPA 酒店是否設有泳池？

圖倫納埃拉 SPA 酒店是否允許寵物入住？

圖倫納埃拉 SPA 酒店是否設有店內泊車位？

圖倫納埃拉 SPA 酒店的登記入住及退房時間為何？

圖倫納埃拉 SPA 酒店店內與附近有什麼好玩？

圖倫納埃拉 SPA 酒店附近區域有何特色？

圖倫納埃拉 SPA 酒店的評價

評價

卓越

9.4/10

9.6/10

9.0/10

9.0/10

9.4/10

評價

10/10 完美

Olga

6/10 不錯

Heinrich V

8/10 很好