Högljudd ventilation på rummet. Ganska dåligt städat.
Marika
Marika (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 12 月 13 日
Friendly staff
Need an upgrade
Breakfast could improve
Andrea
Andrea (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 12 日
THILAKKUMAR
THILAKKUMAR (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 12 月 12 日
Sim, tranquilo
Gerson
Gerson (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 12 月 10 日
The front desk customer service was bad! It took over an hour to get checked in. They only had one person working and the line was about 50 people (on Sat., Dec. 6th). The rude lady who checked us in didn’t even give us a cookie. Then we get to the room and the key wouldn’t open the door. I had to go back down again! Our room had a terrible view. We couldn’t even get a room on the top floors like we wanted, or one facing the pool at least. We expected more from a hotel that charges almost $200 a night. The whole experience was terrible! Never again!
Alina
Alina (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 10 日
Quarto
Thiago
Thiago (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 9 日
The bedding had pee stains
The bathroom towel had stains of what looked like dry blood
The vent in the bathroom was broken because it wouldnt turn off making it quite loud while at night
The front desk workers were slow and not real hospitable
The room was overall dingy and old
Im glad i only stayed one night becuase this place is a facade, it looks nice on the outside but its super dirty inside
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 9 日
Guest room not ready for check in until 6pm. Shower in bathroom had absolutely no pressure and toilet kept running. No Hotel restaurant open in the evening.
Miles
Miles (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 12 月 9 日
I was excited when I booked because the photos looked amazing. In reality, the hotel has been neglected and needs repairs and updating. The main floor was impressive just like in the photos but the rooms, pool area, and hallways were dingy and gross.
Douglas
Douglas (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 8 日
Check in staff were incredibly rude, incompetent, and unhelpful. There were 2 individuals at the front desk but one of them was quite literally standing there staring while the other one had to check in all the guests, which resulted in a long line forming. To make matters worse, staff do not pick up the phone. Does’t matter if you are a guest already checked in and calling downstairs or if you are calling outside the hotel with a general question. Also, they advertise an airport shuttle but the shuttle is non existent! Shuttle bus sits parked on the hotel property during regular hours when it should be working. Lots of guests left stranded at the airport not knowing if the shuttle will come or not because staff don’t answer the phone.
Winson
Winson (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 7 日
Je voyage quasiment tous les mois, je n’ai jamais vu un Hôtel aussi sale et aussi.
J’ai effectué un séjour de trois nuits, passe une fois le ménage n’a été fait. Et pourtant j’ai demandé à maintes reprise qu’il soit fait.
Les gens de la réception très agréable, mais pour le reste rien ne suit.
Merci de noter également que les chambres et les couloirs sont extrêmement sales, je vous joins quelques photos.
Avec le groupe ACCOR, je n’ai jamais eu ce genre de problème.
Je déconseille totalement.
JEAN CLAUDE
JEAN CLAUDE (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 12 月 7 日
El desayuno espectacular , muy buena opción .El alojamiento muy malo, aire acondicionado que no bajaba la temperatura. Todo
Bien viejo dentro , use una habitación que se supone que tenía un mueble - cama y estaba muy malo. Aléjense de él. Lo mejor el desayuno lo peor la habitación.
Yordano
Yordano (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 6 日
Clean, great staff
Cindi
Cindi (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 12 月 2 日
It was ok, service charges included in everything, no soap in bathroom, conditioner wasn’t working properly
Tereza
Tereza (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 1 日
The front desk was very friendly and accommodating to get me to my room and The room was amazing. Everything in the room was perfect and the bar and Restaurant were both great very happy with my whole stay.
Dale
Dale (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 12 月 1 日
The line was long to check in, the room was short on towels , told the staff that where outside the doors never received the towels. The pull out sofa mattress was stain and broken. Sheets were dirty on one of the bed, like bed was made and sheet didn’t get change. Furniture all dusty.
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 1 日
Absolute dump.
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 12 月 1 日
No hand soap in bathroom
Norbert
Norbert (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 30 日
Lobby leaks water when it rains. Rooms are run down.
hector
hector (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 30 日
Great front desk assistance ans room was excellent