The room is absolutely disgusting! There are stains all over the walls, ceiling and furniture. The couch is disgusting, there’s stains on the couch. The computer chair in the room looks like you picked it out of the trash and placed it in our room, it’s full of stains and it’s ripped. The wallpaper in the bedroom is peeling off the wall, there’s dirty finger prints on the ceiling. All the furniture is full of stains. I chose this venue for a special occasion and we came here after our wedding for our first stay as husband and wife. My wife walked in her dress, i still had my tux on… your staff was not welcoming and didn’t even say congratulations! To them We were just a regular guest checking in… i am highly disappointed in your staff, and the lack of quality control for the rooms. Your hotel took our special night from us, the most special night of our life that we will never get back! I paid almost $300 to stay in a run down furniture room full of stains on the walls and ceiling. I will be sure
To never book a hotel room at the Strathallen Hotel again and share my negative experience with my family and friends to prevent them from disappointment, very disappointing for your brand.