In the heart of Swansea, Mercure Swansea Hotel offers a warm welcome with its on-site restaurant, The Brasserie. Enjoy breakfast and dinner in a relaxed atmosphere or unwind in the garden after exploring St. Joseph's Cathedral and Dylan Thomas Centre nearby.
Cardiff International Airport (CWL) - 66 min drive
Llansamlet Station - 6 min drive
Swansea Station - 10 min drive
Swansea (WSS-Swansea Train Station) - 11 min drive
Restaurants
Tim Hortons - 11 min walk
McDonald's - 3 min drive
McDonald's - 3 min drive
The Red Lion (Wetherspoon) - 4 min drive
Domino's Pizza - 4 min drive
About this property
Mercure Swansea Hotel
Located near a train station, Mercure Swansea Hotel is a great choice for a stay in Swansea. Guests looking for a bite to eat can check out The Brasserie, which serves breakfast and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a garden. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
119 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children's menu
Working away
Meeting rooms
Conference space (4564 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea
Frequently asked questions
Does Mercure Swansea Hotel offer free cancellation for a full refund?
Yes, Mercure Swansea Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Swansea Hotel?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Swansea Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Swansea Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Swansea Hotel and nearby?
Mercure Swansea Hotel has a garden.
Are there restaurants at or near Mercure Swansea Hotel?
Yes, there's an onsite restaurant, The Brasserie.
What's the area around Mercure Swansea Hotel like?
Mercure Swansea Hotel is in Llansamlet, a short 3-minute walk from Celtic Trail.
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Mercure Swansea Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Lobby
Bathroom
Location
Bed
Value
Restaurant
What guests liked
Breakfast offered a good variety and was well-stocked and regularly topped up with friendly and accommodating staff. (23 reviews)
The property offers easy and plenty of parking in a quiet area. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 9, 2025
Friendly clean and well looked after hotel.
David
David, 1-night trip
8/10 Very good
May 25, 2025
swansea stay
Hotel staff and location are excellent. The hotel itself a little tired in places but clean and tidy, overall really good value.
Andrew
Andrew, 3-night trip
8/10 Very good
May 26, 2025
Good car park. Lounge/entrance area and bar area very pleasant.
Sandra
Sandra, 4-night trip
8/10 Very good
Sep 5, 2025
Very convenient.
The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning.
It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay.
Staff very helpful, particularly on reception.
Food was tasty and well presented.
Susan
Susan, 1-night trip
6/10 Good
Jul 2, 2025
Good staff, property needs investment
The staff are great and are genuinely doing their best. Like a lot of properties of this era, it is a bit tired and requires investment to keep it competitive with disrupters to the market such as Premier Inn.
Verified traveler
1-night trip
6/10 Good
May 13, 2025
Ok stay but out of town
Miss h c Kilgannon
Miss h c Kilgannon, 1-night trip
10/10 Exceptional
Mar 7, 2025
Very convient for our stays purpose.
Pauline
Pauline, 2-night trip
8/10 Very good
May 14, 2025
Nice clean room, great breakfast, great staff but very tired and dated.
Alison
Alison, 3-night trip
10/10 Exceptional
May 1, 2025
Good hotel by a lake
Nice hotel, right next to a lovely lake which you can walk around. Good breakfast, good evening menu and nice bar. Just a shame that the swimming pool was no longer open (permanently closed).
Verified traveler
1-night trip
8/10 Very good
Jul 15, 2025
Ok for one night or somewhere to sleep
We only stayed one night so the hotel was ok, it seems a little old and run down, and the sink in my room was blocked and drained away slowly. I did not report this until the morning of departure as it was too late by the time we used the sink in the bathroom.Staff were all very friendly.
Andrea
Andrea, 1-night trip
10/10 Exceptional
Apr 16, 2025
Lovely staff
Such lovely staff, really make my stays at this hotel enjoyable.
Nicola rose
Nicola rose, 1-night trip
6/10 Good
Aug 26, 2025
Definitely not 4 star
Average, definitely not a 4 star hotel. 3 at best. The downstairs area around reception and restaurant was nice but the room needs some serious work done. Obviously hasn't been updated/renovated/maintained in quite some time. Carpet was filthy, chairs very dirty and the bathroom really needs to be re done. Bed was clean and comfy, shower warm, everything else needs work. Bit disappointing really.
James
James, 1-night trip
8/10 Very good
Jan 8, 2025
Nice hotel
Nice hotel
Robert
Robert, 1-night trip
8/10 Very good
Jun 18, 2025
We only stayed the one night as a stopover. The welcome from Summer on reception was cheerful and helpful, despite being late in the day. After a long journey the Welsh cakes were a nice treat. The bar was comfortable, but the furniture needs a clean. The menu was varied and the food freshly prepared. The bar staff were friendly and professional. Plenty of parking and quiet area.
Russell
Russell, 1-night trip
10/10 Exceptional
Mar 22, 2025
Will be back.
Great value for money, excellent staff plus good location.
Maxine
Maxine, 1-night trip
10/10 Exceptional
Apr 6, 2025
Pleasant Staff and more
After a long trip, the receptionist was very helpful and handed over some Welsh Cakes as a gift. We booked a meal at the restaurant for that evening without any hassle. The breakfast was lovely and plentiful. Will stay there again.
Peter
Peter, 1-night trip
10/10 Exceptional
Mar 12, 2025
Decent business hotel for crashing
Really decent food, nice lobby, restaurant and bar area. Rooms a little dated.
jepson
jepson, 1-night trip
10/10 Exceptional
Jun 4, 2024
Great place to stay for a business trip friendly staff, great breakfast choice
Christopher
Christopher, 1-night trip
6/10 Good
May 5, 2025
Tired but ok stay
Clean/tired room, shower head holder broken, no loo roll, and the night desk porter very direct, Bed very good ! And a hotel that hoovers yay! Bar lady very nice.
Kirsty
Kirsty, 1-night trip
8/10 Very good
Aug 29, 2024
Nice stay
Friendly staff, fast check in, good hotel location
Justin
Justin, 1-night trip
8/10 Very good
Aug 31, 2024
Nice place to stay short drive to supermarkets and near where we wanted to be
Ada
Ada, 2-night trip
8/10 Very good
Apr 23, 2025
The property is itself
Anthony
Anthony, 2-night trip
10/10 Exceptional
Mar 9, 2025
Super stay
A lovely stay in a lovely hotel. Plenty of parking, check in easy. Only annoying thing was the shampoo and body wash dispensers were in the way so bashed my arm every time I reached up to wash my hair in the shower.