Unfortunately, our stay at this hotel was below expectations. Most of the staff didn’t come across as welcoming, which set a bit of a disappointing tone from the beginning. The room was uncomfortably warm, and when we called reception, we were told the air-conditioning was turned off for the season and we should just open the window—not ideal, especially in a hotel of this category.
The shower had good pressure, but the drain couldn’t handle the flow, even on the lowest setting, so the water quickly pooled around our feet. Not pleasant.
We requested wine glasses and were given small ones, which was fine, but they weren't picked up or cleaned the next day.
As for breakfast, it was quite underwhelming. There were no decent cheese or cold cut options—just a very basic "American" breakfast, and not even a particularly good one.
Overall, the experience lacked attention to detail and comfort. Not a stay I’d be eager to repeat.