The hotel lobby was in great shape but my room not so much. There was huge red stain on the carpet near the door which had me questioning the rest of the room cleanliness. The water pressure was low and the water would not heat up. The bathroom paint was bubbled up and peeling. The swing sofa had stains and the office chair was cracked and peeling. I am not a person to give bad reviews but this hotel stay warranted it one. With the Galleria Mall, Ruth Chris, and The Capital Grill in walking distance you would one would think this hotel would be in better condition
Jason
Jason (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 15 日
Oscar
Oscar (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 14 日
LaVaris
LaVaris (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 14 日
Nice hotel …..clean….. friendly staff and in a great area. The only thing I can complain about when it comes to the Doubletree is that they charge for everything… parking is not free. It’s $46 per night to park I couldn’t afford that had to circle the Block for hours to find free parking and walk .It says breakfast included, but breakfast is an extra $27 per room but everything else was good wonderful clean room spacious nice pool workout room. Everything was lovely besides parking and the fact we had to pay extra for a breakfast that was supposed to be free
Tyteana
Tyteana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Khawla
Khawla (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 12 日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
LeMonn
LeMonn (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 10 日
The front desk team was very welcoming and accommodating. I brought my dog and they explained the policy. Valet was kind and efficient.
The hotel room seemed worn out and need of upgrades. Being a hotel right next to the galleria, I could see furniture in the room was worn and the details needed focusing. The room was clean but I would have management look into touching up stains on head board, aged mirrors, knicks in furniture and spots on ceiling.
Overall a very economically friendly wallet close by to some of the best restaurants and shopping houston has to offer.
Catherine
Catherine (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Audra
Audra (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Jasmine
Jasmine (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 9 日
They have good customer service just elevator shut down