I was at this hotel for two nights as a solo guest on business, Canary Wharf is not somewhere I would stay on a recreational trip.
The hotel is pretty big and there appeared to be a mixture of UK and foreign tourists and workers when I was there. The hotel from my research appears to be by far the cheapest around, being between a quarter/third of the price of all the numerous others, hence its popularity.
It is fair to say I had no problems durimg my stay and it served my purpose adequately. But I was confused on what criteria constitutes it being 4 Star. The room itself, an exec double was pretty big as hotel rooms go. It had high ceilings, but little the way of furniture, which look sparse in vast space, and was tired and worn, with chips and marks on the dresser. One of the sliding doors of my wardrobe didn’t! The same could be said for the communal areas with peeling wallpaper, damaged wood panels and a generally unloved feeling. This extended to the breakfast room. It had views of the extensive Canary Wharf waterways but the windows were so dirty you could hardly see it. One of the two coffee machines didnt work, one of the two toasters didnt work. I didn't go in there at peaks time thankfully, as I imagine the queues would be huge. The food itself was fine.
The staff, although pleasant enough in the main, were largely disinterested, not the attentive norm that you'd find in what I would term a proper 4 star.
Parking is a nightmare and expensive, don't drive!!