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St Giles House Hotel

3.5 star property
Norwich hotel with spa and restaurant

Choose dates to view prices

In the heart of Norwich City Center, St Giles House Hotel offers a warm welcome with its spacious terrace, modern bar, and rejuvenating spa. Unwind with a hot stone massage or body scrub and enjoy cooked-to-order breakfast options. With free in-room WiFi and helpful staff on hand, your stay is sure to be unforgettable.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Self parking
  • Room service
  • Massage/treatment rooms
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar
$117 nightly
The total price is $141
Nov 16 - Nov 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Executive Double Room (not dog friendly)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
  • 13 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Junior Suite (not dog friendly)

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Smart TV
Portable fan
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area | 50-inch Smart TV with digital channels, streaming services

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Free rollaway/extra beds
Smart TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Superior Double Room (not dog friendly)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 13 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Courtyard
The Maids Head Hotel
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,002 reviews
$135 nightly
The price is $162
Nov 16 - Nov 17
Total with taxes and fees
The Maids Head Hotel
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About the neighborhood

Map
41-45 St Giles St, Norwich, England, NR2 1JR

What's nearby

  • Norwich Theatre Royal - 3 min walk - 0.3 km
  • Market Place - 6 min walk - 0.5 km
  • Norwich Castle - 7 min walk - 0.7 km
  • Norwich Cathedral - 13 min walk - 1.1 km
  • University of East Anglia - 6 min drive - 3.5 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 15 min drive
  • Norwich Station - 17 min walk
  • Cantley Station - 19 min drive
  • Attleborough Station - 20 min drive

Restaurants

  • ‪Strangers Coffee House - ‬4 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪Ten Bells - ‬3 min walk
  • ‪Coach and Horses - ‬2 min walk
  • ‪The Waffle House - ‬1 min walk

About this property

St Giles House Hotel

St Giles House Hotel is a great choice for a stay in Norwich. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and SGH Brasserie serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 3 meeting rooms
  • Conference space (558 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services

Facilities

  • Terrace
  • Communal living room
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

SGH Brasserie - This brasserie serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.47 for children
  • Early check-in can be arranged for an extra charge of GBP 30.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 30.00 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 25.0 per day
  • Rollaway beds are available for GBP 35.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self parking costs GBP 10.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

Does St Giles House Hotel offer free cancellation for a full refund?

Yes, St Giles House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at St Giles House Hotel?

Yes, cats and dogs are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at St Giles House Hotel?

Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited.

What are the check-in and check-out times at St Giles House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. There's a charge of GBP 30.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 30.00 (subject to availability).

What is there to do at St Giles House Hotel and nearby?

St Giles House Hotel has a spa.

Are there restaurants at or near St Giles House Hotel?

Yes, there's an onsite restaurant, SGH Brasserie.

What's the area around St Giles House Hotel like?

St Giles House Hotel is a short 4-minute walk from Norwich City Hall and 4 minutes' walk from Norwich Theatre Royal.

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St Giles House Hotel Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Building
Bathroom
Restaurant
Lobby
Value

What guests liked

  • Breakfast was consistently excellent with a good selection and quality ingredients. (15 reviews)
  • Parking was convenient and reasonably priced at £10 per 24 hours. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great staff, very helpful.
Chris, 1-night trip

10/10 Exceptional

Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome
Back patio outside the bar
Inside by the bar
Anthony, 1-night trip

10/10 Exceptional

Excellent location

Great location and lovely building. We enjoyed our stay. Breakfast was really nice too.
Caroline, 2-night trip

10/10 Exceptional

Great breakfast
Henrik, 1-night trip

8/10 Very good

Staff were extremely helpful and accommodating.
David, 3-night trip

8/10 Very good

This is a property with lots of character. Good breakfast in the area downstairs. we enjoyed our stay. Only issue was the parking lot is quite hard to find.
Marvin, 1-night trip

8/10 Very good

Good value

Entrance to the hotel and public areas are lovely. Rooms are located in the rear 1970s extension. Basic but finished adequately. Decent value
James, 1-night trip

10/10 Exceptional

Norwich night out

Lovely room, was ready early and the team at the hotel were very welcoming!
Jimmy, 1-night trip

8/10 Very good

Beautiful hotel in central Norwich!
Kiran, 1-night trip

2/10 Poor

Location excellent
samantha, 1-night trip

8/10 Very good

Quirky hotel

This is a quirky hotel in the middle of Norwich- the location is great.
Margret, 2-night trip

8/10 Very good

Older hotel with lots of character. Quaint and cozy.
James, 2-night trip

8/10 Very good

Enjoyed
Amy, 1-night trip

10/10 Exceptional

Total recommend

We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!
Jeremy, 1-night trip

8/10 Very good

4 day visit

The hotel is nice in that it is an older hotel which adds to the feel of being in England. Staff really friendly. Downside was that bar closes early, no dinner or room service, elevator on 4th floor didnt work going down which was a bit of a pain when leaving eith luggage, and the shower had a mind of its own and kept spraying everywhere. Room was clean though and hotel is cute.
Nicole, 4-night trip

8/10 Very good

Large comfortable room. Bathroom could do with a refresh, . Water stains on ceilings from leaks need to be painted over. Air con good but loud.
Kevin, 1-night trip

6/10 Good

There is no staff. There was no housekeeping. There was no breakfast at 7:00. When you did see someone, the were pleasant, not overly helpful though
Nancy, 2-night trip

2/10 Poor

Not Clean

I booked a suite but when I went into the bathroom I found that it had not been cleaned, soap still in the soap dish, and overflowing bin. I was going out and was short on time, complained to the manager who quickly offered a complimentary breakfast and free car park. I asked if they would transfer my bags to the new room due to my lack of time. On my return the room was a basic (much cheaper) but to my dismay the bathroom was filthy, floor was disgusting, shower had hair in it and towel rail rusting. The carpet was stained, bed clean fortunately. I complained in the morning and was told that "they were sorry!" I mentioned that this is the worst hotel thst I have stayed in for years and my breakfast/car park was no saving due to the room down grade...again 'they are sorry!" Not acceptable and am going to take this further!
tony, 1-night trip

8/10 Very good

THe building outside is tunning. Inside is a bit tired, and badly laid out. But what I did have problems with was getting directions to the Hotel were non-existent on Google and reception struggled ot explain well to me - we got there in the end.. THis might seem nit picking, but The coffee was just normal and for a premium hotel I expect ground coffee from a machine or filter, and the breakfast was overcooked and slow in coming. Fruit offered was poor. THe staff sit in the kitchen when they are not serving and was annoying when I needed to ask something.Perfectly pleasant and efficeint otherwise. I have paid a lot less in other hotels and got much more.
Frances, 1-night trip

6/10 Good

Needs a little TLC

Nice central location. A bit shabby in places. Allocated accesible room which not asked for mean't sink mirror to low for me to do contacts. Breakfast very good and good choice.
Alison, 1-night trip

6/10 Good

Good location dated hotel

A good location for central Norwich with convenient car parking (£10 per 24hr). Hotel is quite dated + a bit shabby in places. Our room was fairly clean but could do with some TLC. We could hear music all night from somewhere nearby. It wasn't horribly loud but it was only a Tuesday night, so perhaps it's worse on weekends. A fridge in the room would have been nice, but we appreciated the kettle/tea and coffee mugs. Good size towels but the shower leaked all over the floor so they were used to mop that up. Pillows are awful.
Daniel, 1-night trip

8/10 Very good

Staff were really great. Room (no 1) was fine, if a bit spartan (could have done with another chair for instance). The bathroom was rather tired, though, and water splashed under the shower door, so the floor became very slippery.
Mark, 2-night trip

6/10 Good

Bed comfortable and shower hot but room and bathroom very Spartan and def not welcoming and cosy. Room is crying out for some curtains - dreadful black blinds.
Christine, 1-night trip

8/10 Very good

Graduation party

Great little hotel in the heart of Norwich Friendly staff
Anthony, 1-night trip

10/10 Exceptional

Faultless

This hotel is amazing. It’s beautiful, the food and cocktails are great and the staff are brilliant. Genuinely the best service we have received in a very long time. Cannot recommend it highly enough.
Hayley, 1-night trip