I've stayed at the New World too many times to count. I always enjoy my visit, the service is outstanding! The location is awesome: steps from Greenbelt and minutes away from Landmark, Glorietta and SM. There's an abundance of restaurants and shops which run the gamut from high-end to affordable.
The New World is 30+ years old and in need of an upgrade. I understand there are plans to do so, which is great. The staff and management do the best they can with what they got! I look forward to returning, especially once improvements are made, primarily to the rooms and other facilities. I don't want to discourage anyone from staying here, because the service is outstanding!
Check it out for yourself...however this time I give the hotel 4/5!
Thank you for an enjoyable stay...A special "shout out" to Babylyn and her staff at the Residence Club: Alexis, Ella, Wilson, Nicole, Jim, David and Kate! And my room attendants Ray and Janet!
Mahalo!
Jim from Honolulu, Hawaii