Located in the heart of the city, Jackson Hotel and Convention Center offers a warm welcome with laundry facilities and a business center. Connect to WiFi, grab a coffee from the lobby, or take advantage of free self parking. The helpful staff has left a lasting impression on previous guests.
West Tennessee Healthcare Sportsplex - 7 min drive - 9.4 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
Memphis International Airport (MEM) - 87 min drive
Restaurants
McDonald's - 4 min walk
Buffalo Wild Wings - 3 min drive
Cheddar's Scratch Kitchen - 2 min drive
Brooks Shaw's Old Country Store & Restaurant - 4 min walk
Logan's Roadhouse - 6 min walk
About this property
Jackson Hotel & Convention Center
Enjoy your visit to Jackson with a stay at Jackson Hotel & Convention Center. Guests will have free perks such as WiFi and self-parking. Fellow travellers say good things about the helpful staff.
At a glance
DONE
Hotel size
205 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
One child (17 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
DONE
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Facilities
1 building/tower
ATM/banking
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 122
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Washer and dryer
Sleep well
Alarm clock
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
Food and drink
Fridge (on request)
Microwave (on request)
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson
Frequently asked questions
Does Jackson Hotel & Convention Center offer free cancellation for a full refund?
Yes, Jackson Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Jackson Hotel & Convention Center?
Sorry, pets aren't allowed.
Is parking offered on site at Jackson Hotel & Convention Center?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Jackson Hotel & Convention Center?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What's the area around Jackson Hotel & Convention Center like?
Jackson Hotel & Convention Center is located a short 2-minute walk from Casey Jones Village.
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Reviews
Jackson Hotel & Convention Center Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6
Cleanliness
7.4
Location
6.8
Staff & service
5.4
Eco-friendliness
5.2
Property conditions & facilities
Popular mentions
Room
Bed
Service staff
Shower
Bathroom
Breakfast
Refrigerator
Microwave
Desk
Lobby
Reviews
10/10 Exceptional
14 Jun 2025
The WiFi was a lot better this time and the beds are always so soft and comfortable.
Peyton
Peyton, 2-night trip
8/10 Very good
14 Jun 2025
For short stay it was what we needed. It was clean and staff was always helpful.
Paulette
Paulette, 2-night trip
8/10 Very good
26 Apr 2025
Nice stay
Angela
8/10 Very good
25 Jun 2025
I've stayed here a lot. Its good enough to consider returning every time
Michael
Michael, 1-night trip
10/10 Exceptional
27 Apr 2025
Located close to shopping and dining areas.
Ann Michelle
Ann Michelle, 1-night trip
10/10 Exceptional
30 May 2025
Very nice rooms
Peyton
Peyton, 1-night trip
10/10 Exceptional
14 May 2025
Great location quieter than most and above all very friendly property management and staff blew my mind.
Crystal
Crystal, 1-night trip
10/10 Exceptional
30 May 2025
I like how budget friendly it is!
Peyton
Peyton, 1-night trip
10/10 Exceptional
4 May 2025
The breakfast is always nice! Simple and yummy, 10/10 experience and worth every dollar!
Peyton
Peyton, 1-night trip
10/10 Exceptional
22 Jun 2025
Great stay, nice staff. Rooms were clean and updated. Someone did however set their room on fire and they had to clear the building! Not the fault of the property, just that dummy staying there.
Samara
Samara, 3-night trip
10/10 Exceptional
23 Mar 2025
Very polite staff at the front desk when we checked in. Very close to restaurants and entertainment.
Sam
Sam, 1-night trip
4/10 Fair
9 Sept 2025
Everything is in poor condition. The shower sprays water everywhere, the TV is fuzzy and the audio drops out and rhe picture freezes every 20 seconds approximately. The floor is always nasty amd not sven swept let alone mopped..its so much cheaper than anywhere else its wortth it to me but i wouldnt suggest it if youre stomache is weak.
Michael
Michael, 1-night trip
10/10 Exceptional
27 Apr 2025
Definitely recommend if your in a budget and don't have good transportation, everything was nearby and the room was perfect. Adrien at the front desk was also very helpful and gave us the best customer service, will definitely be returning!
Peyton
Peyton, 1-night trip
10/10 Exceptional
5 Apr 2025
I love my stay Everytime and the front desk staff and Mrs.Ruby always make me feel like family.
Angela
Angela, 1-night trip
2/10 Poor
14 Jul 2025
Very horrible will never return they need to tear down the whole convention center
Johnisha
Johnisha, 1-night trip
10/10 Exceptional
26 Mar 2025
Great stay awesome staff
olajuwon
olajuwon, 1-night trip
6/10 Good
13 Apr 2025
The staff was friendly, and the property was easy to find and convenient. The rooms need updated and needed cleaned better, but it's walking distance to dining and shopping.
Ann Michelle
Ann Michelle, 1-night trip
10/10 Exceptional
29 Jan 2025
Always abgood stay
William
William, 2-night trip
2/10 Poor
11 Aug 2025
The first room i tried staying in had nest of roaches hiding in fridge they moved me to new room front desk lady was very friendly they all were but the next room they moved me too bed was broke down in middle didn't want to switch to a 3rd room spilled a drink on the bed and left the next day for the bed housekeeping didn't change sheets just made bed was still soaking wet that night and no fridge or microwave in the second room had a horrible stay but only enjoyable part was i was with my lady
Verified traveller
2-night trip
10/10 Exceptional
5 Apr 2025
Family feel great front desk service takes care of concerns with no problems Mrs.Ruby does over and beyond to make your room comfortable to feel more like home . I love my stays
Angela
Angela, 1-night trip
4/10 Fair
10 Jul 2025
No ice machine . Had to go to motel 6 and the floor in my room was sticky.
Brenda
Brenda, 1-night trip
10/10 Exceptional
1 Jun 2025
Yr
Laquentin
Laquentin, 2-night trip
2/10 Poor
17 Jun 2025
Dirty run down broke things cobwebs in corner.
Spence
Spence, 1-night trip
10/10 Exceptional
5 Apr 2025
I always enjoy my stay here! The staff always makes me feel like family and takes care of any concerns I may have with no problem. I would love to see more breakfast and anytime coffee & tea access in rooms or dining area that would be nice. I also miss the pool which was so awesome. Overall I personally love the front desk staff & Dave they are awesome and my stay time here is great!
Angela
Angela, 1-night trip
8/10 Very good
24 Apr 2025
For the cost there should be at least breakfast other than muffins and more than one beverage children can't drink coffee..