Wasn’t the worse hotel experience we’ve ever had but it was close. As soon as you get off the elevator your hit with a strong odor of marijuana. Not a huge deal to smell it for a little bit but shouldn’t have to smell it all night. Told the staff was made aware and nothing was done. Continued to seem even through the early morning hours. Room appeared to have water damage at some point and damaged was poorly patched up. In the end stay away!!
joshua
joshua (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月14日
Was told I had to request maid service so great I call and they never came. The smell of weed resonated through the floors between 3 and 5 am EVERY MORNING. Now usually I wouldn’t care but when I’m already uncomfortable………
真實旅客
12 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Jessica
Jessica (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月6日
Pot Anyone?
I was checked in promptly, but the hotel and my room reeked of marijuana. It was evident that smoking was taking place not only in rooms of the hotel, but also in public areas. I would not stay here again.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Great stay
Stay was great. Check in was easy and staff very nice. Very clean rooms and comfortable beds. Nice stay.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
Motel / Hotel. Check description.
This is a motel and hotel. I wasn’t aware there is a part that has exterior rooms like a motel. Our room was not as featured in photos and noise outside kept us up at night.
stephen
stephen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Yazmin
Yazmin (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Very nice, clean, bed was amazing and comfortable. Problems with toilet. They fixed.
Starlyn
Starlyn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
Good stay
The check-in process took a little bit, as room was already taken. A little scary if I had walked in on somebody. It was corrected quickly. The room was updated and clean. My only remark about our room was it being separated from the building. On pretty days, that's not a problem, but there was a cold snap, so cold walking to building to eat, then walk back. Not the end of the world though.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Mairovis
Mairovis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Sara
Sara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
Very nice room everything worked as it should. We would stay there again.
christine
christine (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
Good but could be better
The hotel was in s good spot for our trip. It was an overnight stop. Breakfast in the lobby, food options were limited and was not what other Wyndam Garden hotels had, so that was disappointing. We went to Ihop up the road. I think if breakfast gets fix this will be a great place to stay.
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Debbie
Debbie (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
They didn't clean the room and they didn't offer us clean towels per day. The breakfast was very little and there wasn't enough for all the people in the hotel. I could only drink coffee and I had to wait.
Kissy
Kissy (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月13日
Just say no!!
The room was behind the hotel- no outside lights anywhere! The door barely shut to the outside parking lot!!!! It was unsafe and horrible. The breakfast on Sunday morning was terrible.
Anne
Anne (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月9日
Cheryl
Cheryl (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
Very disappointed with the room. Our phone didn't work, we were given no wifi password, and the smell of the hotel was horrible. Not at all what was described when we booked the room.
Kelly
Kelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Everything was great!
Allen
Allen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Last Minute Booking
I had an event to go to and I was accommodated with an early check-in. I’m very grateful to you all for that.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Zhanne
Zhanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
The customer service front desk person was rude.
When i arrived I wasn’t greeted with a smile. I reserved before I arrived. He said that there was no room set in place and had to return at noon for further assistance. When i got the keys they did not work. I had to walk back up front from room 243 to inform the keys not working. I drove from Louisiana and was tired.
Once the stay was over and time to leave. I returned to the desk and I wasn’t welcome with , “Hello how was your stay? Was there anything we can accommodate?” Rather straight face like he was annoyed when I was returning the keys. I expected better from this high end hotel.
Other than that the room was clean and well kept.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
Horrible customer service. I called ahead of time to see if they provided pack-n-play for children. The agent that answered was very rude and just said he didn’t know. He wasn’t willing to inquire further or help. I wanted to speak with someone regarding possible changes due to the hurricane. Everyone I spoke with said I needed to talk to someone else.. however calls and emails were never followed up with and no one would even speak with me about the concerns.