Cleanliness was our biggest issue. items were left in room by prior occupants. Entire room was not very clean.
Recognize that maintaining a waterfront resort is challenging, but this complex needs updating.
Greg
4 晚家庭旅程
4/10
Hotel stay was awful. Front counter clerk wasn’t friendly. He did not offer water as I am an IHG member.
Erika
2 晚行程
6/10
This hotel needs updated and renovated. We did not receive any maid service for the entire time we were there. The bathtub is rusted and has seen better days, the shower head looks like it might fall off. We had no soap. Restaurant is in a new separate building but it has very limited options for food. Pool is small. Location is great, but I wouldn’t consider this a resort by any means. Also we never had parking, they do not enforce parking for guests only so many people park in the limited spots so that they can get access to the beach. We had to park far away and that sucked.
真實旅客
4 晚家庭旅程
2/10
We ended up not staying here after checking in and seeing the rooms. This is listed as a “resort” but is actually an old motel that’s been refreshed with a coat of paint. The first room they assigned us stunk of dog, the second was better but still smelled off, like dirty damp carpet. The bathtub/shower in both were in desperate need of replacement. It’s just overall very run down and should not be labeled as a resort and definitely overpriced for what it is. The plus side to the whole situation is they did refund us without any hassle. I would say skip this place, there are better places on the island.
Andrea
2 晚家庭旅程
4/10
This hotel is horrible, front dest Kim was very unfriendly, could bearly get any information about the place from her. Room was dirty, and old. I book a beach view room and half of our view was the trash cans. Very disappointed with this place, is not kept, very old. Will never come back. Will try to find a different hotel or retal property.
Kenia
2 晚家庭旅程
10/10
Brittany
2 晚行程
2/10
Room felt outdated and smelled like mildew, and looked nothing like the pictures online.
Nicholas
3 晚行程
8/10
Judy
3 晚行程
10/10
Very relaxing stay. Property grounds were beautiful and room was spacious. Steps from the ocean and the hot tub was great!
Lisa
1 晚家庭旅程
8/10
Only issue was lack of towels. Had to go to the beach without
真實旅客
2 晚行程
10/10
Beautiful and peaceful place. So much to see.
Linda
1 晚家庭旅程
10/10
Beautiful place. Everybody was so friendly. We had a great time.
Lorie
1 晚行程
10/10
Annie
2 晚行程
8/10
Carol
3 晚行程
10/10
The view was awesome. The Amenities were great. James the waiter at the restaurant was amazing. The managers were also great. The food incredible. The drinks incredible.
Raymond
3 晚家庭旅程
8/10
Our stay was great. Our room was large but it’s an older resort. Room smelled musty on arrival not sure if it was a dog friendly room. Location is wonderful away from the crowd in the village area- beach was amazing and somewhat secluded!! Ocean view seemed like ocean front - would stay again and request the same building.
Joanne
2 晚行程
10/10
Timothy
1 晚行程
6/10
The Resort had good views of the ocean. The unit we were assigned to was evidently still in the process of reinnervation and clearly was not ready for rental. Staff was very pleasant.and helpful.
Carolyn
2 晚行程
2/10
AWFUL Anniversary trip! We arrived to several work trucks in the parking lot, caution tape and several roofers on top of the hotel. We were not pre-informed of this when making reservations. For 2 days and an evening until 8pm it sounded as if we were in a small arms fire as roofers were directly above our room. When complaining to the front desk we were simply responded to with, It'll end soon, Sir. When asked when 'soon' was they responded with the same reply as all other hotel employee's as if coached with the same response. When asked to speak to someone who could tell us we were told she was the only one there. What? Have several photo's/video's & talked with other unhappy customers. Restaurant service and personel alot to be desired. Unorganized and unfriendly. Bartender was nice though.
Suzette
2 晚行程
6/10
Beautiful sunrise. Easy access to beach. Nice grounds and walkways.
Edward
1 晚家庭旅程
8/10
Lovely location, great bed. Hotels.com didn’t alert me to the roof work being done, but the hotel and roof contractors were very considerate in keeping the noise and disruption to a minimum.
Camille
2 晚家庭旅程
8/10
We had a great time here. Pool was very clean. Grounds are immaculate! Front and back entry doors into our room made it very convenient to go out and explore. Room needs updated. On site restaurant has ok food but needs work on wait staff. Everyone was very friendly
Jessica
3 晚家庭旅程
8/10
They were replacing the roof on the building and feel we should have been warned of all the construction