There were only 2 mini bottles of water and when I went to the front desk to ask for another 2 bottles, I was told I could get ice water in cups in the lobby. Unbelievealbe! Front desk service is poor, other staff are very friendly.
En el restaurante muy mala atención y mal servicio
luis
luis (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 9 日
Abigail
Abigail (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Celine
Celine (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 26 日
mark
mark (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Carl
Carl (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 23 日
Gary
Gary (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 22 日
JOSE FRANCISCO
JOSE FRANCISCO (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 21 日
The room we had a stain of a floor mat in the tub. The cleaning lady would open the door and start cleaning when we are in the room. Didn’t give us a chance to leave. No one explained all the charges you get at the end.
Elizabeth
Elizabeth (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Johanny
Johanny (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 17 日
William
William (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 14 日
Dirty room & poor service
Our room was not properly cleaned I had to take a video to show the manager. They ended up giving me a free cabana during our stay. Our garbage can never bag liners until the day we left, I requested conditioner 3 times was never refilled I had to go buy my own conditioner, they never came to clean the mess I had to take a video of and I was there 3 days. They ended up credited me back one night stay. The video I took was months of pilled trash and dust & wires between my kids bunk bed and the wall it was pretty bad. Which is sad cause the hotel is nice just housekeeping really lacked.
Maribel
Maribel (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
Muy viejo todo
Hotel viajo y descuido
JOSE FRANCISCO
JOSE FRANCISCO (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Jeff
Jeff (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Excellent
Wonderful accommodations. Excellent food and service. Reasonably priced . No complaints or suggestions for improvement.
Maria
Maria (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 6 日
Would not stay again just ok
Little outdated fir the price. Reservation included nothing but an appetizer a day. Drinks cost way to much! Location is good
Craig
Craig (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
Unsatisfied
Run down. Not very well maintained property. Has gone downhill quite a bit in the last 20 years. Will not rebook at this hotel
Grant
Grant (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Rachel
Rachel (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 25 日
Erin
Erin (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Loved it!
We had amazing time. The service was exceptional, it was cleaned and family oriented. Loved the pool service and the food was tasty.