Experience the essence of Naples at Grand Hotel Santa Lucia, where a beautiful garden and an on-site restaurant await. Savor breakfast, lunch, or dinner at il Pavone and take advantage of amenities like bike rentals and concierge services. The helpful staff has left a lasting impression on previous guests.
Gino Sorbillo Lievito Madre al Mare - 3 min walk
Fresco - 2 min walk
Parthenope bar - 1 min walk
Regina Margherita - 1 min walk
About this property
Grand Hotel Santa Lucia
Grand Hotel Santa Lucia offers a great location, putting you within a short 10-minute walk of Lungomare Caracciolo and Castel dell'Ovo. Guests can visit the fitness centre for a workout or grab a bite to eat at il Pavone, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli and a garden. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Chiaia - Monte di Dio Station is 10 minutes and San Pasquale Station is 12 minutes.
At a glance
DONE
Hotel size
88 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, up to 18 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
On-site valet parking (EUR 25 per night)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Childcare in room (surcharge)
What to do
Beach nearby
Working away
Business centre
6 meeting rooms
Conference centre (969 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Bike hire
Facilities
Built in 1906
Safe-deposit box at front desk
Garden
Fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Lift
Room amenities
Be entertained
Smart television
Digital TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Travel cot
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Jetted
Bath or shower
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
WiFi (surcharge)
Phone
Food and drink
High chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Il Pavone – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
WiFi is available in guest rooms for an extra charge
Continental breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for an additional charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25.00 per accommodation, per day
Parking
Valet parking costs EUR 25 per night
Policies
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A14RW8B3M3
National rating
This property has received its official star rating from the local rating authority.
Also known as
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia
Grand Santa Lucia Naples
Grand Santa Lucia
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples
Frequently asked questions
Does Grand Hotel Santa Lucia offer free cancellation for a full refund?
Yes, Grand Hotel Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel Santa Lucia?
Yes, cats and dogs are welcome, with a maximum weight of 18 kg per pet. There's a charge of EUR 25.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Grand Hotel Santa Lucia?
Yes. Valet parking costs EUR 25 per night.
Is an airport shuttle service offered by Grand Hotel Santa Lucia?
Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Santa Lucia?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Hotel Santa Lucia and nearby?
Grand Hotel Santa Lucia has a fitness centre and a garden.
Are there restaurants at or near Grand Hotel Santa Lucia?
Yes, there's an on-site restaurant, il Pavone.
Does Grand Hotel Santa Lucia have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Grand Hotel Santa Lucia like?
Grand Hotel Santa Lucia is in Historical Center, a short 15-minute walk from Via Toledo and 20 minutes' walk from Molo Beverello Port.
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Reviews
Grand Hotel Santa Lucia Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Location
8.8
Staff & service
9.0
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was consistently described as delicious, excellent, and amazing with many choices. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
View
Breakfast
Bed
Water
Port
Restaurant
Lobby
Reviews
10/10 Exceptional
29 Jun 2025
Great location
radia
radia, 2-night trip
10/10 Exceptional
9 May 2025
great location for walking and dining and the hotel is beautiful!
chris
chris, 1-night trip
10/10 Exceptional
10 Jun 2025
Beautiful hotel in magnificent location. Service and food top rate.
Edward
Edward, 2-night trip
10/10 Exceptional
21 May 2025
Very nice hotel. The breakfast was excellent. Good dining choices nearby.
Larry
Larry, 2-night trip
10/10 Exceptional
14 Apr 2025
Nice old style property convenient for the port for ferry to Capri ( short taxi ride 10 euro )
Many restaurants nearby
Diane
Diane, 1-night trip
10/10 Exceptional
5 May 2025
Excellent Hotel in a great area of Naples Service was very friendly and helpful with recommendations for Restaurants and destinations! I would recommend this hotel.
Thank you!!!!
Thomas
Thomas, 6-night trip
10/10 Exceptional
29 Jun 2024
Great location, safe and room / service was great
Vishal
Vishal, 2-night trip
6/10 Good
26 Jun 2025
Buffet Breakfast was below average for a hotel of this calibre , definitely don’t pay extra to include breakfast. Rooms were good. But the pictures of the rooms don’t match what you get !!! On Expedia
Junaid
Junaid, 5-night trip
10/10 Exceptional
30 Aug 2024
The staff accommodated our wishes, great breakfast and nice restaurant and amazing risotto
Andrzej
Andrzej, 3-night trip
10/10 Exceptional
5 Sept 2024
Luxurious and great service
Lovely hotel in a magnificent location!
Alfredo
Alfredo, 1-night trip
10/10 Exceptional
4 Jan 2024
Very nice and comfortable hotel
Raffaele
Raffaele, 1-night trip
10/10 Exceptional
20 Jun 2025
This hotel is amazing and it’s truly a five star hotel. The rooms are huge with marble floors. There were two showers in the room with six different shower heads. Breakfast was excellent and included and very convenient to do our tours to Capri and Amalfi. You should write the con the name, Anthony Anthony my name. DARIO, Francisco, Luigi marine staff is the best
Carlos
Carlos, 2-night trip
10/10 Exceptional
2 Sept 2024
Everyone at the hotel was extremely helpful and kind. The location was perfect. The breakfast was delicious and we really enjoyed our stay.
Julie
Julie, 1-night trip
10/10 Exceptional
9 Oct 2023
The room was nice and clean Staffs were nice and friendly location was great
elham
elham, 1-night trip
10/10 Exceptional
3 Mar 2023
Wonderful hotel which I would recommend highly
Mark
Mark, 4-night trip
10/10 Exceptional
22 Sept 2022
Beautiful hotels and very close to the water
andrew
andrew, 1-night trip
8/10 Very good
14 Oct 2022
Nice property, great location for tourists. Really nice breakfast buffet
George
George, 1-night trip
10/10 Exceptional
12 Sept 2022
A good hotel in an excellent area
Andrew
Andrew, 1-night trip
10/10 Exceptional
25 Oct 2024
Staff were very helpful
john
john, 1-night trip
10/10 Exceptional
9 May 2023
Beautiful hotel. Lovely staff. Enjoyed our stay.
Laurie
Laurie, 1-night trip
10/10 Exceptional
3 May 2023
The staff is polite and professional and hotel is comfortable and clean
John S
John S, 1-night trip
10/10 Exceptional
17 Jan 2023
The Grand Hotel Santa Lucia is the perfect Napoli getaway. Situated on the Bay, it has a priceless view of Mt. Vesuvius.
Daniel
10/10 Exceptional
22 Jul 2022
Can’t wait to come back!
Amazing hotel! Highly recommend the water view room. Breakfast included is a plus!
Nicole
Nicole, 2-night trip
10/10 Exceptional
5 Sept 2022
The Grand Hotel Santa Lucia is in a lovely location. Views from the balcony of our room were awesome! The staff is great and our room was very nice.
Ellen
Ellen, 1-night trip
10/10 Exceptional
12 Jul 2022
The hotel was close to everything. A very nice hotel