Definitely disappointed by this stay. The rooms felt damp, the towels, sheets everything. I specifically asked before booking if having a pack n play or portable crib was available and they assured me they were and they were first come first serve. Called the day before to ensure we had one reserved and they assured me we did only to get there and they never had any to begin with. The hallways reeked of mairjuana, and if you turn the air down in your room they charge you extra. The only positive is that it’s next to food options should you need it.
Carter
Carter (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 23 日
Megan
Megan (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 22 日
Our reservation was not accurate when check-in I reserved for double room with frig and microwave. We received just the double then they changed us into a King room with the essentials that was wrong and finally we got the correct reservation room but woke up with a lot of fine little ants in the beds and furniture and the air conditionerwent out. We asked to have the room sprayed and a/c while we wer out for the day. We returned to the room and nothing was done. We asked to be moved to another room was told that that they couldn't due to management policy but it wasn't our problem for the inconvenience and we went through the whole thing again with the rooms in finding a room to accommodate my reservation. My daughter did take pictures. I will definitely keep In mind to check every inch of my living space next time I make an reservation at any hotel.
Cormella
Cormella (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 17 日
Juliana
Juliana (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 14 日
Moldy and dirty
One of the rooms was covered in mold, the desk attendant moved us to a room that still smelled like mold but there wasn’t any visible mold. Every floors lobby/elevator area was littered with empty liquor and beer bottles. The breakfast was poor at best.
Jillian
Jillian (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 13 日
Suzane
Suzane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Amarellis
Amarellis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Great!
Great staff and service
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Ricardo Miguel
Ricardo Miguel (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 3 日
Just awful- Best Western MINUS
This was a one night stay before boarding the cruise ship but even for one night this hotel was not worth the money. Upon arrival we found out that they had the pool closed for renovation…although after walking around the property I couldn’t even find where the pool was…they said we can ride you over to our sister hotel to se their pool but couldn’t transfer my reservation. No advance notice given to let me know about the pool which would have been nice because if I knew I would have been able to cancel and rebook somewhere else. They did not even put a blanket on the bed…had to request one and it took 2 hours 4 trips and a phone call to the front desk to finally get one because they didn’t have a staff member at the desk. They didn’t even offer to deliver it to my room which is normal and expected service from a hotel. I will never book with them again.
Irene
Irene (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Very clean and condition was convenient .. the only thing we had to fight over plug outlets .. would like more outlets or USB in the room
Randy
Randy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Amarellis
Amarellis (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Emanuel
Emanuel (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 29 日
Marcus
Marcus (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
elisa
elisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
kyle
kyle (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
Davan
Davan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Kelvin
Kelvin (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Economical for stay
Subtle improvement here makes it a better stay. Both Elevators work Housekeeping is improved. Breakfast could be much better