What a nightmare this was for my disabled mother. They had no elevation and put us in the basement without saying anything about that not being assessable for someone who can’t take stairs. She had to take two flights of steps to get to the room which caused her nerve pain to flair up and her to have troubles sleeping.
It was a getaway for her 70th birthday and this really put a damper on things. Not to mention even if you can take stairs, who wants to tug suitcases up and down stairs.
Not me.
The man who checked us in tried to find a different room but none were available. I will see he was kind and appeared to feel genuinely concerned for my mom as she struggled and did take her bags.
He said he would also let the manager know.
The next morning someone who appeared to be the manage and another clerk were at the front desk at check out. When the lady asked how the stay was and I said terrible and explain why the lady said sorry but without conviction but the man in the suit just looked at me and I think played dumb. I feel like he already knew the story.
What’s the point of asking that question if you don’t care when someone has a horrible time.
My mother was in extra pain for 3 days.
And I also didn’t get to sleep until 4am helping her.
Very disappointed and do not recommend because if they can miss this who knows what else they miss.
Andrea
Andrea (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
Roy
Roy (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Room
Is lovely
Eileen
Eileen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 18 日
Do not stay here
Terrible hotel with some really nasty rooms. Anything is the basement is cold, musty and damp. 250 per night and look at how dirty the windows are. Would not recommend
Colin
Colin (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 12 日
Onur
Onur (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Seyed Mohammad
Seyed Mohammad (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 30 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
Gaglardi's can do better
$280/night for a subterranean room with broken cabinetry a cheap TV and 1990's cable TV package with 13 channels. Insufficient parking onsite. Band-Aids floating in the pool which is small, old and gross. Gym is a joke. Gaglardi's are sure milking it.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 22 日
Dated and Rooms smelled!!!
It's an older hotel. Check in is later at 4:00 which is inconvenient. The front desk agent at Check in was not the friendliest individual.
We entered the room and it smelled like body odour. We had to open the window to air out the smell but the window did not open all the way. The hotel is dated. So I definitely would consider this a 2 star hotel.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 16 日
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Feng m
Feng m (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
KamPing Patrick
KamPing Patrick (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Recommended!
Our room was clean and comfortably cool. Staff was very helpful.
Eric
Eric (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Brenda
Brenda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 9 日
Heather
Heather (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Barbara
Barbara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Tracey
Tracey (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 2 日
Clean, older hotel with some quirks.
The hotel is dated, but very clean. Staff were a mix of non-plussed and helpful - not consistent. Room service was good (pay attention to the door hanger - one side gets you fresh amenities while the other side also gets your bed made).
Place is dog friendly, but they don't provide any place to dispose of poop bags. Had to dispose of these elsewhere which was a bit of a pain.
Be prepared to park mid-afternoon on busy weekends. The hotel has inadequate on-site parking and you may be forced to park on the neighboring streets.