Very clean, food is great with variety of choice. Kids enjoyed the swim up pool.
Ting
Ting (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 9 月 4 日
Nice property nice service and very nice views! I will come back!
Xiao dong
Xiao dong (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 8 月 13 日
Service is good
Xingrong
Xingrong (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 22 日
Stayed 5/15 thru 5/19 and had the plunge pool ocean front room. While the room was nice and AC worked well the service at this resort lacked.
ASHKON
ASHKON (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Ryne
Ryne (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 19 日
Beautiful view, great entertainment, bugs in room
Beautiful resort and great beaches. Our room was amazing! Top floor, private plunge pool upstairs BUT one day we had ants and another cockroaches. We did not keep any food in our rooms and never ordered room service. Also they had great entertainment!
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Best vacation ever
Excellent service, cleanliness, and friendliness. There's nothing you ask for that they won't satisfy. Excellent restaurants and bars. The best part is the staff, always willing to help.
Aristides
Aristides (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Eric
Eric (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Victor
Victor (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 15 日
Maria
Maria (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Great resort. We had a butler service, his name was Aaron and he was incredible, very friendly and helpful with anything we needed during our stay. Would recommend this resort to anyone looking for a great getaway!
Benjamin
Benjamin (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Great vacation!
Ulyana
Ulyana (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Great vacation!
Michael J.
Michael J. (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Aaron Johnathan
Aaron Johnathan (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 22 日
Overall, the resort was good. Food was good nothing to write home about. Most staff were friendly.. we loved Antonio and Tino at the lobby bar. Great drinks and very friendly. Our butler Eduardo was very helpful and nice as well. Victor Chan covered for him while he was off and he was great as well.
But the resort needs more maintenance work done.. we had a horrible smell in the room for a few days. They came right away to clean the filters and they were nasty. They could use more servers by the pool. Most pool bartenders were grumpy and hated their jobs. The towel guys were horrible.. limiting the number of towels you can get. They were rude and so frustrating because they would give one towel per person but then the next person would get 4 towels. I guess if you give them a tip you can get all the towels you want.
Janet
Janet (10 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 21 日
All staff very friendly and beautiful beach area and pool area
Christine
Christine (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 21 日
Didn’t like the room upgrade as it faced construction.
Elliot
Elliot (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 21 日
The staff was great, food was delish, beach was clean and service was spot on.
Jennifer
Jennifer (7 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 20 日
Sandra
Sandra (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 20 日
I arrived to find that my room was given to someone else and they offered me a lesser room for the night and a massage. That means I spent one day of my limited vacation repacking and unpacking again to move into the correct room. I was told by my butler that reservations for certain restaurants needed to be made 3 days in advance. I had tried for over a week to contact someone for reservations and didn't receive an email to make reservations until I was landing in Cancun. Very unprofessional and sloppy processes!
Joseph
Joseph (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Incredible resort. Good food. Good staff.
Dylan
Dylan (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
We were very impressed by our stay here. Our butler Lalo was fantastic and went above and beyond for us. He made dinner reservations for us, answered questions we had, set up our rooms with rose petals and balloons, he was just the best. Carlos at the Italian restaurant was lovely. ALL of the staff always had smiles on their faces and said hello every time they walked by. It was always good vibes there. The food was great. The hibachi restaurant was AMAZING. They are also very accommodating with dietary restrictions and they seem to really care. They had a huge Super Bowl watch party with a big screen and food and drinks. No complaints from us about this property. We were honestly blown away. I would highly recommend staying in a club suite with a private butler and club area privileges. Those snack and drink bars came in handy many times throughout our stay. It was a great touch. Overall we would definitely come back.
Ajla
Ajla (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
The food, drinks, and evening shows were some of the best we've ever had at an all-inclusive resort!