We arrived late at night decided to just go to sleep both our kids took showers too Luke warm water and the bottles of soap and shampoo and conditioner empty, there was only one large towel, didn't care much to complain the next morning I wake up too being itchy so I decided to shower which there was no hot water had to rush out so still didn't complain then came back and tried to get a soda out of a vending machine the soda came out hot as now we went and complained they sent towels and shampoos and conditioner up and that was tried to shower again later that evening and again no hot water
Nicole
Nicole (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Kathye
Kathye (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Adrienne
Adrienne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
The service was phenomenal
Evan
Evan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Scott
Scott (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Cozy little secret
It was clean, bed was comfortable and staff was welcoming. Not overly packed and quiet.
Michelle
Michelle (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Shawn
Shawn (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Monciana
Monciana (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Tynisha
Tynisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Alexa
Alexa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Fritz
Fritz (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Margaret
Margaret (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Veronika
Veronika (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Max
Max (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Todd
Todd (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Lynn
Lynn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Very nice room! Check in is at 3:00, which is a little late. Overall it was a nice stay!
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Very slow, un-helpful desk staff. No early check in, no late check out. I was told they were too busy to help. Very disappointed ☹️, this is my fifth stay, worst service.
Eerik
Eerik (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Loyd
Loyd (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Lori
Lori (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月27日
**RODENTS IN HOTEL**
I was very disappointed in this stay. I have stayed at Crowne Plaza before but this experience cut me off completely. I had a mouse running around my room at midnight. I called down and they sent up a man with a bucket to “catch and release” the mouse. I was offered water and snacks and a room change. Okay. Thanks. But when I went to complain to the manager in the morning she was rude and didn’t seem to care. I was not offered compensation or a free night or anything. Tried to offer me 5,000 points(when most hotels are a minimum of 30,000-40,000 points for even a decent stay) when I asked for some kind of compensation. I tried calling the regular manager when I returned home and was just as disgusted at her response and no help at all. I’m sure it wasn’t even a manager because if it really was, TERRIBLE CUSTOMER SERVICE to say the least.
Brianna
Brianna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Amazing update!
Staff were helpful and friendly. Grounds were updated, beautiful and well kept. Room was clean and beds were comfortable. No complaints whatsoever. A huge improvement since staying here 5+ years ago. I was impressed!