We were checked into a room of the wrong type. Before unpacking, I was able to work with the desk to get us into a room of the correct type. It took about 15 minutes waiting, but his persistence to get things fixed was appreciated.
Adam
Adam (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Evelyn
Evelyn (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月11日
Review
Average, room not clean enough
Elliot
Elliot (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Excellent property! Extremely clean, quiet, and comfortable beds.
Tiffany
Tiffany (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Great stay!
Friendly, informed staff. Clean place & well-appointed room. We’ll be back.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Updated Property in Good Location
Front desk staff was very welcoming. I especially liked that this was a newer property so the lobby was updated and fun to hang out in so we could catch up with friends we were traveling with. Location was good for the event we were attending.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年7月28日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月28日
Excellent clean comfortable large rooms.
Sheli
Sheli (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
LuAnn
LuAnn (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月4日
The hotel and staff were very nice but it seems housekeeping did not bother to vacuum our room before we arrived. Everything else was great!
Paul
Paul (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月29日
Albert
Albert (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月23日
Jill
Jill (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年6月23日
Do NOT recommend!
With the exception of two employees over a three-night stay, the service was severely lacking. We had a terrible first night (neighbors who were fighting - verbal and physical abuse - kept us up all night, and our multiple calls to the front desk did not stop it; no action was taken). We were moved to another room the next day. We found hair from prior guests in the bathroom and on the bed sheets. Hotels.com said we could not get a refund or cancel the remaining two nights, so we made the best of it. Would never stay there again.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年6月14日
An excellent hotel to stay at.
Mara
Mara (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月9日
anthony
anthony (3 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年6月2日
George W
George W (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月28日
Disgusting
First room we were given on going into the room we saw how filthy the floor was- hair all over the entryway and dirt on carpet. Immediately requested a different room. Initially the floor at least appeared cleaner. However, when I went to take a shower it was obvious the bathroom in this room had not been properly cleaned. Hair all over the floor and walls of the shower (see photo below of the drain). Baseboards covered with dust. Went to the pool the next day and it also clearly had not been cleaned it weeks. Thick clumps of hair in all the drains. We have stayed at this property several times a year for the last few years. While it has never been spotless, it was downright disgusting this time and we will not go back. Really feel like our money should have been refunded. Of course there was no clean during our two night stay either.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年5月27日
Marian
Marian (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月20日
Recommend this.
Staff was so nice. Hotel is nice and new, modern, convenient. We had breakfast in the morning. We also had visitors come by in the afternoon and we were very comfortable in the lobby. We got snacks from the convenience shop inside. We had drinks in our fridge in the room. We had other family there and it was affordable for everyone.
Debra
Debra (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月14日
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月7日
Lawanda
Lawanda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月30日
Carissa
Carissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月10日
Ronald
Ronald (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年3月10日
Glendale experience
the tv in our room did not work. The bathroom sink plug was missing. Lydia was great and she got us another room. When we checked out the lady at the desk would not print out a receipt. She said she emailed a receipt, but we didn't get it. The amount she said she charged was more than on our confirmation. the amount that's actually charged to our credit card is even ;more that that. I have disputed the amount with Visa.