6/10 不錯
2025 年 9 月 9 日
avoid until renovation are done
they are doing extensive renovations. Makes the location very dusty. Pool is not open. None of this was known when making reservations. when checking in there was no one at front desk. after 10 min of waiting and was able to find a staff member to locate desk manager. The desk manager seemed annoyed that she had to come to the front desk. desk manager mis pronounced my name and I gently corrected. She then proceeded to mispronounce several more times. Seemingly going out of her way to say my name more than necessary just so that she could continue to mispronounce. The room AC were preset to 65 degrees and and the highest fan setting. If you adjusted the setting they reverted back to the presets 30 min later. Called front desk for instructions on how to override the presets. Was told there was no way to do that. As a result, room was freezing and super loud. When checking out the printers were not working. I wanted to confirm all the charges before leaving, was told they could not do that. I think they are in the process of updating which is understandable. I would avoid until renovations are completed
Raymond
Raymond (1 晚家庭旅程)
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