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Holiday Inn Hotel & Suites Charleston West by IHG

3.5 star property
Suburban hotel in South Charleston with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Charleston West by IHG

Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Exterior
Courtyard
Property amenity
Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Close to Charleston Town Center, Holiday Inn Hotel & Suites Charleston West offers an engaging blend of comfort and entertainment. Savor American cuisine at Mosa's Bar and Grille, unwind by the indoor pool with sun loungers or explore the arcade/game room. With a free roundtrip airport shuttle, dry cleaning/laundry services, outdoor furniture and helpful staff leave a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Laundry facilities
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
$118 nightly
The total price is $133
Oct 5 - Oct 6
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 389 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 389 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Charleston

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 582 reviews
$134 nightly
The price is $151
Oct 6 - Oct 7
Total with taxes and fees
Fairfield Inn & Suites by Marriott Charleston
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About the neighborhood

Map
400 Second Ave, South Charleston, WV, 25303

What's nearby

  • Charleston Coliseum & Convention Center - 4 min drive - 5.2 km
  • Charleston Town Center - 5 min drive - 5.9 km
  • University of Charleston - 8 min drive - 8.7 km
  • Southridge Center - 8 min drive - 8.5 km
  • Mardi Gras Casino - 11 min drive - 15.9 km

Getting around

  • Charleston, WV (CRW-Yeager) - 14 min drive
  • Charleston Station - 7 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Los Amigos - ‬5 min drive
  • ‪Cold Spot - ‬7 min drive
  • ‪Cafe Appalachia - ‬4 min walk
  • ‪Burger King - ‬3 min drive

About this property

Holiday Inn Hotel & Suites Charleston West by IHG

Holiday Inn Hotel & Suites Charleston West by IHG puts you just a 5-minute drive from Charleston Coliseum & Convention Center. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A free airport shuttle and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (2 total, up to 100 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Offsite

    • Free area shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Gas grills
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Mosa's Bar and Grille - This bar specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 13.99 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Charleston West
Holiday Inn Hotel Charleston West

Frequently asked questions

Does Holiday Inn Hotel & Suites Charleston West by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Charleston West by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 100 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Charleston West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn Hotel & Suites Charleston West by IHG?

No, this hotel doesn't have a casino, but Mardi Gras Casino (12-min drive) is nearby.

What is there to do at Holiday Inn Hotel & Suites Charleston West by IHG and nearby?

Holiday Inn Hotel & Suites Charleston West by IHG has an indoor pool and a fitness center, as well as an arcade and a picnic area.

Are there restaurants at or near Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, Mosa's Bar and Grille offers American cuisine.

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Holiday Inn Hotel & Suites Charleston West by IHG Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Family friendly
Children
Bar
Hot Tub
Breakfast
Indoor pools

Reviews

10/10 Exceptional

Everything was so nice and clean, staff was super friendly! My daughter loved the pool!
Serina, 2-night trip

10/10 Exceptional

We had a wonderful stay. The food at the restaurant is delicious and the pool area is really nice. This will be where we stay whenever we stop through.
Nicholas, 1-night trip

10/10 Exceptional

A good place to stay
Tiffany, 2-night trip

10/10 Exceptional

Had a great stay. Especially enjoyed the breakfast buffet because the service there was excellent. The people at this hotel really know how to do hospitality. Had a great night and a great morning on the way out.
donald, 1-night trip

6/10 Good

Pet-friendly, basic accommodations

This hotel was great for our needs - just passing through. We appreciated they allowed dogs and had a designated area for them. The room was pretty dark, but everything was clean. While the hotel is older and showed some wear, overall it was good.
Kristen, 1-night trip

10/10 Exceptional

Pool and hot tub was very nice
Laurie, 1-night trip

8/10 Very good

It was a Nice place to stay. Rooms were clean. The carpets were getting old but the place was clean
Roger, 3-night trip

6/10 Good

Hotel under renovations (Aug 2025)

The lobby area appears to be recently updated, but our room very much was not. Still, the room was clean and comfortable. We were traveling with a pet and the hotel was welcoming (with a waiver and $40 pet fee).
Steven, 1-night trip

10/10 Exceptional

Wish I had more than two thumbs!!

Great accommodations awesome staff Marina at the bar was the sweetest she could be and Melissa at the front desk was very helpful. Breakfast was great. Great group of people you have there.
Joan, 1-night trip

10/10 Exceptional

Enjoyed my stay

It was awesome… enjoyed and the pool and jacuzzi was so relaxing. Rooms was nice and roomy, nice size bathroom and kitchen.. enjoyed my stay
4-night trip

10/10 Exceptional

The hotel staff was very accommodating! The only downfall was the wait at the hotel restaurant even though it wasn’t busy! Other than that, we will definitely stay there again 😁
Breanne, 1-night trip

10/10 Exceptional

It's got a great pool and it's safe
TERESA, 1-night trip

8/10 Very good

Room could have been slightly cleaner but overall enjoyed our stay and would stay here again. Staff was very kind and accommodating.
Rhiannon, 2-night trip

8/10 Very good

Not a dog owner

It is a dog friendly hotel. I do not own a dog dogs everywhere. Not good
Rodrick, 2-night trip

10/10 Exceptional

Grateful Guest

The staff were so kind and friendly! They were helpful and made sure I had everything I needed for a wonderful stay.
Janelle, 1-night trip

4/10 Fair

Took Way too long to check in, room smelled like smoke but they gave us another room,it was better
Barry, 1-night trip

6/10 Good

The room was ok. Pretty clean overall. The pillows are terrible and the mattress was hard.
kelly, 1-night trip

10/10 Exceptional

The friendliest staff and most accommodating. They knew me by first name. I cant give a good enough review. I recommed to experience it first hand!
Rebecca, 2-night trip

10/10 Exceptional

Stay

We had a nice time . Staff could have been better
Pamela, 1-night trip

10/10 Exceptional

Everything was great!
Christina, 1-night trip

2/10 Poor

The room I booked and paid for was not available. I was given a completely different room without being asked
Nichole, 1-night trip

8/10 Very good

Stayed one night. The pool and jacuzzi are nice. Enjoyed dinner at restaurant. Food was good. Room was good. Bed was soft.
Tiffany, 1-night trip

10/10 Exceptional

Friendly staff!
Katelyn, 1-night trip

6/10 Good

Average at best

The staff were extremely pleasant and friendly with all guests. We were staying for my daughter's softball tournament and this is where her team was staying. We definitely suggest using Hotels.com for booking purposes. If you stay on the weekends, breakfast doesn't start until about 710a, which as an issue for us because we had to be a the fields by 730a. The room was average, but we found trash between the wall and the bed my daughter slept on, so that was gross. Overall it wasn't a bad trip, the pool area was great for the girls. Average at best is how I would describe it, nothing above the normal other than the staff being kind. Even then they pushed not using 3rd parties like Hotels.com because they "can't help fix any issues with the stay or room." That to me was absurd as they were encouraging people to pay more for mediocre stays.
Cheyenna, 2-night trip

6/10 Good

Little dirty, but comfortable

My husband and I stay here whenever necessary. We like it, because it is less than four miles from our house. I took a shower last night and noticed water in the floor, so I dried it up. Then I noticed the towel. It turned gray. I wore socks the rest of the night and tried not to think about what else was dirty. Even though the bathroom needed a better cleaning, the beds were comfortable, pillows were perfect and the air conditioner worked like a charm. It’s been in the mid to high 90s, so that’s all we cared about and the beds.
Lee Ann, 1-night trip