It was good. Nearby location to my mtg. Very quick room service. And food was good.
Marianne
Marianne (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Great
Rae
Rae (1 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月26日
Not up to Marriott standards
Clearly the manager has never looked at the property from the perspective of a customer. Arrived at night in rain. Parking lot full had to lane out back. No problem there is a big sign there “lobby.” Standing there in rain can’t get in without a key. Why have the sign? They could have had a button to talk to front desk and get buzzed in. Desk says they get that complaint before.
Get to room. No water bottles. A full Marriott at $250 a night and they can’t leave water in the room? Is this Motel 6?
Called front desk for water. Phone rings three times then disconnects. System is broken.
Went to front desk. They are busy. Wait in line for water. Desk staff is nice. They have already told manager rooms should have water. Manager has not made it happen.
Next morning for breakfast. Pancakes and crispy bacon. 20+ minutes for food. Bacon is soggy. Sorry they are waiting for the oven to heat up. Ate the pancakes (excellent) and left never got the bacon. Waitress said she told them first time bacon was wrong. Why did they serve it?
Overall this facility needs a new general manager.
Don
Don (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
peggy
peggy (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月12日
.
Gabe
Gabe (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月3日
Janet
Janet (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月1日
A great stay in Albany, NY.
This hotel was honestly amazing. The bed felt like I was laying on a cloud. It had the best shower head I've ever had, in a hotel. The only reason I'm giving this a 4-star is because both the indoor and outdoor pool was very cold. My son was very excited to have a pool and we didn't last more than 20 minutes due to its temperature.
Ellen
Ellen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月28日
I will use again, but please update equipment
Eiji
Eiji (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Kristi
Kristi (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月11日
SAHKU
SAHKU (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月4日
Pleasure
Anna
Anna (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月31日
It was fine.
Erin
Erin (1 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月31日
Specifically requested to be in a quiet area they put us across from the ice machine and throughout the night younger people were running back-and-forth in the corridor. In addition, the housekeeping service kept knocking on the door or just simply trying to open the door to the room from 7 AM on, I am requesting that you refund our nights stay which was Friday night. We spoke to Bobby Saturday morning at the front desk and she said she would reach out to the general manager about this
David
David (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年7月29日
Manon
Manon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月28日
Joan
Joan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
The only thing I did not like was not even a courtesy bar of soap in the bathroom
Eric
Eric (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月23日
Katelyn
Katelyn (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
Staff was great! Due to Microsoft world wide outage, they could not program keys so they had a LARGE amount of extra staff to let people into rooms. Even after running around all day, folks where still very pleasant at 9PM
John
John (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月16日
There was a smell on the hotel floor we were on, tapwater was always running hot no cold water, bathroom was really not clean