Overall hotel condition was good but it was very short staffed resulting in missing items (towels, soap) and services. Available staff were friendly but just overstretched and needed help.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月23日
Kyle
Kyle (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Lucille
Lucille (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Bob
Bob (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Courtney
Courtney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
One night stay
Stayed one night for early flight the next day. Nothing glamorous about this hotel. Room was clean, bathroom was fine. Pool was chilly and hot tub was not working/taped off. Close to some stores and places to eat as well as a restaurant on site. Airport shuttle was great as was the driver.
Tanya
Tanya (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Decent
Katrina
Katrina (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月11日
Robert
Robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Great customer service
Karen
Karen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月29日
Bruce
Bruce (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Ulf
Ulf (2 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2024年10月25日
If you need ada accommodation dont stay here
The elevator was out from saturday and was never repaired by the time we left monday. I was traveling with my elderly mother and aunt and had to climb 3 flights of stairs several times a day.
Delminquoe
Delminquoe (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月21日
The hotel was very busy and they were not equipped to handle it. Garbage cans over flowing and mud tracked in that remained from early evening until we checked out at 9:30 in the side entry area.
I arrived at 3:30 to check in and was told it would be an hour and a half to get my room. I had a 4:30 appointment and needed to get ready. They finally found a room.
Not to mention the room prices were DOUBLED from the previous weekend because of a graduation at one of the local colleges. Talk about price gouging!!!
Cynthia
Cynthia (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月19日
The property should have been closed. It was in disrepair with two broken elevators; no way up to the rooms but the stairs….for 7 floors.
Carol
Carol (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月15日
We got Hotel at midnight due to flight delays. The elevators are down and we will have to carry the heavy sport gears up to the six floor with my 8 years old kid. The elevator was not fixed until two days later. The breakfast is supposed to open at 7am but no one was there until 7:20. We have to go somewhere else to get breakfast since we are in the rush for a competition. There are so many unhappy customers shaking their heads seeing the elevators are down for days.
changyu
changyu (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月15日
When we stayed here 10/13/2024, both elevators were not working, and the toilet was not working.
Jimmy
Jimmy (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月14日
Elevators were down for out 2nt stay. Made it very inconvenient to walk up and down with 2 small kids. Staff didnt bother doing house keeping nor take our trash for our entire stay because there was no housekeeping service. However there were some staff cleaning rms for new checkins? Made no sense.
Trash were in the hallway from multiple rm because they didnt bother collecting them. Flies were flying around. Just gross.
Lydia
Lydia (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月14日
First of all ELEVATORS weren’t working they had me haul up luggage’s up five flights of stairs. I came to check in I had booked a two queen bed room they gave me a one kind bed and said we have rollaways and then they were like nope never mind we can’t bring it to you. Yeah ok as soon as we walk into our room we can spot the bed duvet being very dirty in a black color. We were there for two days and they didn’t fix the elevators. Staff was nice but hotel needs to really really do better