Location of the hotel is good but everything is really old bathrooms and shower are not clean. Staff is not helpful
Mustafa
Mustafa (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Katy
Katy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 18 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 18 日
Nice hotel. See note on gym equipment
Nice hotel in good location. Note that hotel pictures show a gym with a barbell rack / cage with 45 lb plates. There is no such rack in the gym as of sept 2025. Only dumbbells and machines
Alvin
Alvin (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 18 日
Safety concern
The staff was indeed terrible. They should not be in hospitality business.
I was opening a fridge and a wooden cabinet door covering the fridge fell on my leg. It almost landed on my toes but I quickly moved so it fell on my right leg near the knee. I still have dark bruise on my right leg. Since the incidence was not a major safety matter, I called the front desk and asked for someone to fix the fallen cabinet door and check other rooms' doors too. They were lucky that it happened to me rather than an old frail person.
5 days later from the accident I still have bruises on my leg. What troubles me is they didn't seem to think it was a serious accident. If I were them, I would have offered something to the guest just to make the guest feel cared for. They didn't offer me a dinner ticket or a bottle of water. If a similar accident happened at a different hotel, they would have either upgraded me to a better room or dinner coupon at their restaurant to ensure that the guest's bad experience is replaced with good memories.
Bo Kyoung
Bo Kyoung (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
michael d
michael d (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
The check-in process was easy, the staff were super friendly and helpful. The room was bigger than I thought it would be but was very clean and organized, it was a wonderful stay. Would recommend this hotel to all my friends and family traveling to Chicago.
Kathryn
Kathryn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Brita
Brita (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 13 日
Worked for me
My stay was very good. I did not spend a lot of time in the hotel but it worked for me as far as the price. It was an older hotel but the tile work in the bathroom was fabulous but some parts were dated but once again I did not want to spend. A lot of money for housing. It worked for me.
Patricia
Patricia (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 13 日
I enjoyed my overall stay and the free breakfast was good too. It is in downtown chicago at a good location.
Overall it was clean and decent stay!
Prashant
Prashant (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
Super kind staff. Comfy spot in downtown. Great homebase for visiting Chicago.
Gabriela
Gabriela (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 11 日
The rooms were not that great and the staff was not very friendly.