我可否免費取消夏洛特Lower South End索內斯塔酒店的預訂，並獲發全額退款？

可以。夏洛特Lower South End索內斯塔酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

夏洛特Lower South End索內斯塔酒店是否設有泳池？

是的，此住宿設有2 個室內泳池及季節性室外泳池。

夏洛特Lower South End索內斯塔酒店是否允許寵物入住？

是的，狗隻可入住，總共只限 2 隻。此住宿收取每隻寵物每次入住 USD75的費用。輔助動物豁免收費。住宿設有飲食器皿。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

夏洛特Lower South End索內斯塔酒店是否設有店內泊車位？

是的。自助泊車費用為每晚 USD14。住宿設有電動車充電站。

夏洛特Lower South End索內斯塔酒店的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：任何時間。提早入住收取附加費 (因應供應情況而定)。退房時間為 11:00。延遲退房收取附加費 (因應供應情況而定)。

夏洛特Lower South End索內斯塔酒店店內與附近有什麼好玩？

夏洛特Lower South End索內斯塔酒店備有2 個室內泳池、24 小時健身中心及野餐區。

夏洛特Lower South End索內斯塔酒店內或附近是否設有餐廳？

是的，Food for Thought坐擁美國菜。

夏洛特Lower South End索內斯塔酒店附近區域有何特色？

夏洛特Lower South End索內斯塔酒店位於行政公園，短短 18 分鐘步程即達泰沃拉廣場。旅客都很喜歡此酒店的優越位置。

夏洛特夏洛特Lower South End索內斯塔酒店優惠

2/10 欠佳

2025 年 7 月 10 日

OMG

Xiaoli (1 晚商務旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 30 日

?? (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 4 月 30 日

Lei (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 3 日

jieying (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 10 月 22 日

Run like Forest Gump — Sonesta is a dump!

It’s a dated, dark rundown hotel without any contemporary amenities. Direct TV is the only option for viewing — no streaming apps. The hotel staff was kind and gracious, however, housekeeping, neglected to clean my room, There were plumbing issues in the bathroom with the toilet, running very very loud. Worst of all, upon arrival, there is misleading parking signage that indicates that you must pay in order to park, but when I checked in I was told by one of the staffers that it’s not valid. Because I paid with a debit card, I had to make a few attempts via email to get refunded for the $46 charge that I paid. I’ll never stay at this dive again.

Carla (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 22 日

Not Bad

It is a decent hotel. But there is room for lot of improvement in terms of cleanliness inside the rooms. Common spaces like reception, lobby, walk areas are clean. Same cleanliness should be maintained inside the rooms.

Vishal reddy (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 22 日

Parking was good, staff friendly, one of the best smelling places I have ever been!!

Frances (2 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 17 日

Staff was nice but rooms furniture condition was horrible. Also was an unpleasant sewage smell in hallways.

Shanise (2 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 15 日

The pet area was excellent it was small and animals friendly

Glenn (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 15 日

The heater was effective for a cool October night.

Ronald (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 11 日

Would love to stay again very safe and convenient

Natasha (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 11 日

It really was great we were treated very well, I really enjoyed my one night there wished that i had chosen it first

Thomas (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 10 日

Room was clean. Everything was nice. Didn’t like the fact that rooms were almost $200 a night but still had to pay $20 per person for breakfast. I think that’s a bit overrated but overall the stay was nice.

Shykereya (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 7 日

Phillip (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 5 日

Don't look any further, safe neighborhood

Very nice hotel with excellent service, I literally have zero complaints, locate another very well maintained and safe area.

Garret (3 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 4 日

Kendell (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 3 日

Decent one.

It was a decent place. It will be great if they can improve cleanliness(fungal odor after the entry). Not a deal breaker but it is always good keep the property clean for the customers.

Vishal reddy (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 1 日

The hotel staff was great. The rooms, not so much.

Alicia (4 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 1 日

Terrible Experience – Would Never Recommend From the very first day, I requested daily room service for the entire duration of my stay, and the staff confirmed it would be noted. However, no service was provided. I called to remind them the same day, and they assured me again that it was arranged — but nothing happened. The next day, I contacted a staff manager who told me they "didn't have time" to provide room service. I found this unacceptable, so I escalated the issue to the main manager, who repeated the same thing — no time, no service. Both managers were incredibly rude and unprofessional in their responses. This was one of the worst hotel experiences I’ve ever had. Despite my repeated requests, room service was never done — not even once. Eventually, we decided to leave and change hotels. I will be reporting these incidents as a violation of customer rights. This hotel has serious issues with management and basic guest service. Avoid at all costs.

Archil (3 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 1 日

Monique (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 30 日

The property was very welcoming to pets

Russell (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 29 日

DeAndre (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 25 日

Colby (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 22 日

TIFFANI (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 19 日

Last minute

It was a last minute booking and everything went well

Albert (1 晚行程)

Hotels.com 真實旅客評價

夏洛特Lower South End索內斯塔酒店

Sonesta Charlotte Lower South End

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豪華客房, 2 張標準雙人床 (Poolside)

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高級客房, 1 張特大雙人床

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載入所有套房, 1 張特大雙人床及 1 張梳化床的相片

套房, 1 張特大雙人床及 1 張梳化床

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