We were charged twice. Two different prices. One for $255.79 & one fot $210.11.
I soke to the front desk & they said they couldn’t do anything because I used you (a 3rd party). I paid the $210.11 & I expect a refund on the $255.79.
I have booked quite a few rooms but I plan to cancel them all because I don’t appreciate being overcharged.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月2日
Philly 9/2024
Good space. Comfortable. Slightly odd smell in the room.
Choices at club room were limited.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Samneang
Samneang (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月22日
Not terrible over all. Nice hotel but heater grate was coming out of wall, toilet seat was cracked. The housekeepers were noisy all night at all hours in and out slamming the door.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
francisco
francisco (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月26日
The room was nice, bed and pillows very comfy.
The reception area is very loud because of the open restaurant area/music there.
Please keep in mind that apparently the WiFi is not free, you have to pay! Very disappointing for such a big, well known hotel...even the cheapest motel offers WiFi for free!
Mihaela
Mihaela (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Stayed only one night but I could see that is a good choice!
Rinaldo
Rinaldo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Mario
Mario (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月25日
Not that good experience
When I tried to call the front desk to confirm my reservation, I called several times and can never got answered which made us to have to arrive the hotel earlier than we planned.
The checkin is fine but after we entered room, we found out that the chair is dirty with dust, the shower glass door can not close completely caused the water leaked and wet in the bathroom.
The internet should be free but the hotel charged close to 15 dollars until I asked them to refund
YONGPENG
YONGPENG (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月25日
No mini fridge in room. For the price it should have had a mini fridge. No fan in bathrooms and bathroom door does not offer much privacy.
Carrie
Carrie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
wilgmer
wilgmer (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
I booked it for the option of indoor and outdoor pool. It was great.
Toujan
Toujan (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
We enjoyed the indoor pool and the convenience store!
Sarah
Sarah (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月24日
As a four-star hotel just have luxurious lobby, but facilities are too old, the wash basin does not drain smoothly, the air conditioner does not work, the hotel is very noisy, and the sound insulation is very poor.
Jiahui
Jiahui (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Cops was there first day i came , said no petts but there was dog pop
Hector
Hector (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
I can't wait to come back
Our stay was great from start to finish. We were welcomed warmly, directed to our rooms, and greeted by every employee we walked by. Breakfast was fantastic as well as the selection. The specialty made omelette was fantastic! I definitely look forward to coming back.