Very clean rooms and that means a lot to me but the service was subpar. The front desk was hit or miss. Sometimes friendly and helpful other times not.
Valet parking was really inconvenient. Every time we wanted our car, we’d be told it was parked many blocks away and we’d have to wait up to 20 minutes to get it. Even when we asked for it to be kept close because we needed it again soon.
The service at the bar was terrible and the complimentary drinks were terrible. If you’re offered a blood orange sangria- take a hard pass
真實旅客
5 晚家庭旅程
10/10
Juan Jesús
8 晚行程
6/10
Lance
2 晚行程
10/10
Very nice
John
1 晚行程
10/10
真實旅客
3 晚友伴旅程
10/10
David
7 晚商務旅程
10/10
Michael
4 晚家庭旅程
8/10
La atención de los empleados verdaderamente poco amables.
El servicio en restaurante también malo, poco surtido, cuando había buffe
真實旅客
7 晚友伴旅程
6/10
Nice rooms, nice location. Some notes: first room had a very musty/moldy smell. Second room was much better but still musty. There were no blankets on the bed, just sheets which was odd. Had to dig a small light blanket out of the closet. Bathrooms were great. Wonderful shower too. High pressure. The staff were all great as well.
Richard
4 晚行程
4/10
El Hotel bien ubicado
El servicio muy Malo
El desayuno deficiente
La atención mala en la recepción
FANNY
7 晚友伴旅程
10/10
Capria
3 晚行程
6/10
That a hotel this expensive does not provide even the de minimus coffee and pastry is absurd. Holiday Inn does it; this place expects you to settle for a cup of coffee w/half and half in little plastic portions - or wait a very long time for a very expensive breakfast.
There are other hotels, just as centrally located, which I will consider if I go back to NOLA.
The hotel also failed to note I had added an extra day, requiring a trip to the desk - where they failed to correct my key card.
Keith
4 晚行程
8/10
Overall my stay was good everything is in walking distance, only thing I had issue with was the water pressure was to much.
Tony
2 晚行程
10/10
Stephen
2 晚家庭旅程
10/10
Gary
1 晚行程
10/10
Loyal
4 晚商務旅程
10/10
Helen
1 晚家庭旅程
10/10
Kenneth
2 晚行程
8/10
siva
2 晚商務旅程
6/10
The staff at the hotel were very helpful and polite. However, our room had a strange musty odor, and the bottom of our feet turned blacked after walking in our room. So I’m guessing the carpets needed to be cleaned and shampooed. Also, a wedding parade happened in the middle of the night. The music was crazy loud. That’s New Orleans though. Still wanted to point it out if anyone had newborns or young children that are light sleepers.
真實旅客
2 晚家庭旅程
6/10
The staff were amazing.
Beds weren’t comfortable nor the pillows. No pool either. Over priced for what they offer.