I shouldn’t really rate this because I didn’t stay… I tried calling the location and canceling my reservation over 24 hours before but they said I had to do it through the app, but I could only find to message the hotel, which I did and the man told me again I had to go through the app to cancel. At a loss as to what to do I just left it… I’m sure I was charged but didn’t have a lot of options
Dani
Dani (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Dionte
Dionte (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Kimberly
Kimberly (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月31日
Customer service issues
Went on a business trip. Front desk staff was not very knowledgeable regarding booking and deposit. She became defensive and was not helpful.
Had to speak with a manager who resolved the issue.
Staff should be trained regarding customer service and take the help of a Sr. staff member if needed.
Bibekanand
Bibekanand (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Just work related but is clean and comfortable
Jose
Jose (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月20日
Leaky water pipes
Everything was going pretty good till about 2:00 in the morning and I heard water dripping in the shower and in the hallway by the door from the room upstairs I was in room 707 and it dripped for about 30 minutes. With 10 in of snow on the ground and, I presume the roof it made me a little nervous however, I could tell by the ceiling that it had dripped before and had been temporarily repaired before the storm and then realized that it was from the room upstairs. I did not have time to report the issue to the hotel but I will do so today. Other than that the staff was real friendly and I enjoyed the indoor swimming pool and covenient location.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
It’ll do
It was fine for one night, a little rundown
Anne
Anne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
The room was cold, and I paid for a bigger room and they moved us to a smaller room and bed.
They could not accommodate my need.
Lamontreal
Lamontreal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
This hotel was GREAT room extra clean and very comfortable.Surronded by Great casino's
Derric
Derric (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
My Review
My stay was great. It was clean the staff were friendly. I didn’t have any issues during my stay. I would definitely come back and stay again.