Cozumel Palace - All-Inclusive

Upmarket beach property with spa, near Punta Langosta Pier

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

Premium bedding, pillow-top beds, free minibar, in-room safe

Couples treatment room(s), body treatments, aromatherapy

Cozumel Palace All Inclusive offers a luxurious escape near Punta Langosta Pier. Relax in the sun with scuba diving, snorkeling, and sun loungers or indulge in spa treatments like manicures and massages at Awe-Spa. The property also features 3 outdoor pools, multiple on-site restaurants, shopping areas and helpful staff.

VIP Access

Wonderful

Popular amenities

Airport transfer
Bar

Main amenities (12)

Daily housekeeping
4 restaurants and 2 bars/lounges
Full-service spa
3 outdoor pools
Free children's club
Health club
Beach umbrellas
Beach sunloungers
Beach towels
Children's pool
Pool bar
Swim-up bar

Feel at home (6)

Children's pool
Children's club (free)
Playground on-site
Private hot tub
Separate bath and shower
Separate sitting area

HK$4,682 total

includes taxes & fees

19 Nov - 20 Nov

Why we love this property

Full-service spa

The full-service spa offers aromatherapy, body wraps, and hot stone massages in couples treatment rooms. Jetted bathtubs and a garden enhance relaxation.

Delicious dining options

This hotel boasts 4 restaurants and 2 bars, perfect for culinary adventures. The free full breakfast starts each day with tasty selections.

Dreamy sleep comforts

Premium bedding and pillowtop mattresses ensure blissful rest. Jetted tubs and free minibars elevate the experience, while turndown service awaits.

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

3+ beds

Showing 11 of 11 rooms

Superior Ocean View Suite - Kids & Teens Free

Wonderful

Highlights

Balcony

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

54 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Suite Presidential with Sea View

168 sq m
Sea view
Sleeps 6

Superior Honeymoon Suite Ocean Front- King Size Bed

Wonderful

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Mini-fridge

Free minibar items

54 sq m
Ocean view
Sleeps 2
1 King Bed

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

77 sq m
2 bedrooms
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Ocean View Suite - Book 4 nights, Get 2 Free nights in Punta Cana

Highlights

Balcony

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

54 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Suite Standard

54 sq m
Sleeps 4

Suite Standard with Ocean View

54 sq m
Ocean view
Sleeps 4

Suite Superior with Sea View

53 sq m
Sea view
Sleeps 2

Loft Deluxe with Sea View

76 sq m
Sea view
Sleeps 6

Superior Ocean Front Suite - Kids & Teens Free

Wonderful

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

54 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Loft Suite Ocean View - Kids & Teens Free

Exceptional

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

77 sq m
1 bedroom
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

Pool
Spa
Pet-friendly
Free parking

HK$2,998 total

includes taxes & fees

7 Dec - 8 Dec

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About the area

Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

Dolphinaris - 5 min walk - 0.5 km
Punta Langosta Pier - 16 min walk - 1.4 km
San Miguel Church - 8 min drive - 2.2 km
Cozumel Maritime Terminal - 10 min drive - 2.5 km
Cozumel Museum - 10 min drive - 2.5 km

Getting around

Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.) - 37.8 miles/60.9 km
Airport shuttle (surcharge)

Restaurants

‪Restaurant Los Girasoles - ‬1 min walk
‪Restaurant Los Arcos - ‬1 min walk
‪El Chef Ángel - ‬19 min walk
‪La Cocina de Silvia - ‬5 min walk
‪Taqueria El Establo - ‬12 min walk

About this property

Cozumel Palace - All-Inclusive

At Cozumel Palace - All-Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute walk of Punta Langosta Pier. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Bugambilias, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Snorkelling

Land activities

Fitness facilities

Children's club

Lessons/classes/games

Dancing

Water fitness

Entertainment

On-site live performances

At a glance

Hotel size

- 169 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3 PM; check-in end time: anytime
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
- For any questions, please contact the property using the information on the booking confirmation
- Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms

Parking

- No on-site parking

Transfers

- Airport shuttle on request (available 24 hours a day)*

Other information

- Smoke-free property

Property amenities

Food and drink

Free full breakfast each morning 7 AM–11:30 AM
4 restaurants
2 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli

Travelling with children

Free children's club
Children's pool
Playground

What to do

Scuba diving
Snorkelling
Evening entertainment
Shopping
Access to nearby outdoor pool
Use of nearby fitness centre
Bike rentals nearby
Ecotours nearby
Golfing nearby
Parasailing nearby
Windsurfing nearby

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool umbrellas

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
3 outdoor pools
Arcade/games room
Full-service spa
Massage/treatment rooms
Banquet hall
Dock

Accessibility

Lift
Lift door width (centimetres): 109
Accessible airport shuttle

Room amenities

Be entertained

40-inch LED TV
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress

What to enjoy

Private indoor hot tub
Separate sitting area

Freshen up

Jetted
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Mini fridge
Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bugambilias – This theme restaurant specialises in Mexican cuisine and only serves dinner.

Flamingos – This restaurant specialises in international cuisine and only serves dinner. Open daily.

Gondola – This restaurant serves breakfast, lunch and dinner. Open daily.

Momo – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of USD 61 per person (return)

Children & extra beds

Airport shuttle service for children up to age 17 costs USD 61 (return)
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 001-007-000955/2025

Also known as

Cozumel Palace All Inclusive

Cozumel Palace

Cozumel Palace All Inclusive All-inclusive property

Cozumel Inclusive inclusive p

Cozumel Inclusive Inclusive

Cozumel Palace All Inclusive Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace - All-Inclusive offer free cancellation for a full refund?

Yes, Cozumel Palace - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Palace - All-Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Cozumel Palace - All-Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Cozumel Palace - All-Inclusive?

Sorry, there's no on-site parking at Cozumel Palace - All-Inclusive.

Is an airport shuttle service offered by Cozumel Palace - All-Inclusive?

Yes, an airport shuttle is available. The charge is USD 61 per person return.

What are the check-in and check-out times at Cozumel Palace - All-Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Cozumel Palace - All-Inclusive and nearby?

Have fun with on-site activities such as snorkelling and scuba-diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace - All-Inclusive also has 2 bars, a health club and private indoor hot tubs, as well as an arcade, a garden and access to a nearby outdoor pool.

Are there restaurants at or near Cozumel Palace - All-Inclusive?

Yes, there are 4 on-site restaurants, featuring Mexican cuisine.

Does Cozumel Palace - All-Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

What's the area around Cozumel Palace - All-Inclusive like?

Cozumel Palace - All-Inclusive is a short 14-minute walk from Punta Langosta Pier and 12 minutes' walk from Stingray Beach. Travellers recommend the property for its walkable location.

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Cozumel Palace - All-Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff

Food

Room

View

Restaurant

Location

Entertainment

Beach

Drinks

Trip

What guests liked

The pools were well-maintained, clean, and offered a great experience with friendly bartenders and good service. (21 reviews)
The all-inclusive features offered excellent quality and variety of food, drinks, and activities, with friendly and attentive staff. (16 reviews)
The dining options were diverse and delicious with great variety of cuisines and attentive staff. (14 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

4 Jun 2025

Staff amazing, clean and beautiful property

Brandy, 5-night trip

10/10 Exceptional

1 Apr 2025

Loved everything about the resort!

arend, 2-night trip

10/10 Exceptional

16 Jun 2025

Fun place to vacation. Very clean hotel. Staff was wonderful and very helpful. Wood stay again.

Laura, 6-night trip

10/10 Exceptional

13 Mar 2025

Very friendly staff from front desk to cleaning service.

Kevin, 4-night trip

10/10 Exceptional

15 Apr 2025

This all-inclusive resort is fantastic. The staff is wonderful, it is clean, the food is good, the kids club and spa are excellent. It was truly one of the most relaxing vacations I have ever had. We can't wait to go back.

Stephenie, 6-night trip

10/10 Exceptional

4 Feb 2025

Loved our recent stay at Cozumel Palace. Thoroughly enjoyed the smaller sized resort that allowed us to get to know the staff as well as other visitors.

Laureen, 4-night trip

8/10 Very good

14 Dec 2024

Easy going resort that is newly renovated. Food and service is great quality as always with a palace resort.

Floyd E, 3-night trip

10/10 Exceptional

28 Apr 2025

This property was beautiful. Everything you could imagine right there at your fingertips. The staff was as so nice all the time, all the time. They seemed to truly enjoy their jobs. Such a wonderful experience.

Kelly, 3-night trip

10/10 Exceptional

5 Jan 2025

Ivan (the manager of the restaurants is a great host! All staff were kind! Great vacation!

JOSEPH VICTOR, 6-night trip

10/10 Exceptional

15 Mar 2025

Excellent courteous great

vincent, 7-night trip

10/10 Exceptional

13 Apr 2025

Overall we loved Cozumel Palace. The service was over the top excellent and they make you feel like the most important person there. I cannot stress enough how much we like this resort. The property is newly renovated and everything looks and smells new. Overall I give Cozumel Palace an A . We are thinkimg about coming here every year for our anniversary.

Frederick, 6-night trip

10/10 Exceptional

1 Feb 2024

Staff was incredible, food was great and the property is very well maintained

Dwight, 7-night trip

10/10 Exceptional

29 Feb 2024

Great place

Andrew, 10-night trip

10/10 Exceptional

23 Dec 2024

This hotel was incredible. The staff were so amazing and the food was delicious. What a relaxing experience. We will be coming again.

Matisse, 2-night trip

10/10 Exceptional

15 Apr 2025

This hotel is beautiful! The room was clean and comfortable. The food was good and the staff was even better. Accommodating, friendly, answered questions and very attentive. The pool was fantastic. The only down side is that there is no sand beach access to the ocean, but that is nothing the hotel has control over. Great property. Will be back!

Tammy, 3-night trip

10/10 Exceptional

11 Feb 2024

This resort is well worth the cost..we will stay again

ANGELA S, 2-night trip

10/10 Exceptional

8 Apr 2024

This resort was amazing. This resort was amazing. The staff was so nice. The food was so good really good.

Heather D, 7-night trip

10/10 Exceptional

30 Mar 2024

Excellent food and wonderful service very friendly staff very polite

Jovita, 4-night trip

10/10 Exceptional

24 Jan 2025

Nice location. Food was good. Some staff continue to push for a 1.5 hr time share pitch even after we initially denied and continued to deny.

George, 4-night trip

10/10 Exceptional

1 Jan 2025

Staff,cleanliness and service

Priti, 8-night trip

10/10 Exceptional

9 Dec 2024

Great experience in every aspect. Access to the sea amazing, room with ocean view fantastic, fitness area brand new, and the restaurant level at the top, including a fantastic thanksgiving dinner! Best place I have been for 3 years in North America

De Bellis, 8-night trip

10/10 Exceptional

14 Feb 2025

The food and staff were amazing. Rooms were big, clean and comfortable. We loved our stay. Our only complaint is the port hole window from the bathroom to the sleeping quarters. When the light got turned on in the middle of the night it looked like the sun came up! So bright!!

Julie, 5-night trip

10/10 Exceptional

31 Jan 2024

We love everything about the Cozumel Palace. This was our second stay and we will be back!

Scott, 5-night trip

10/10 Exceptional

10 Feb 2025

Our second time at the Cozumel Palace. This one was post updates. Resort is very nice! But the best of the best is the staff! Raul, Charlie, Alan, Jennifer and many many more there to help and always smiling!

Brian T, 12-night trip