The side entrance, which is now the temporary new main entrance, reportedly due to renovation, welcomes the visitor with a tattered dust and grime encrusted red rug, which could use an occasional good vacuuming.
The shower body wash container was empty. Our room was not refreshed (not cleaned, no new towels, etc) on day 2 despite notifying the concierge desk later that afternoon that housekeeping had missed cleaning our room. Our room was finally cleaned, the body wash container filled, and used towels replaced on day 3 after the situation was brought to the attention of the reception desk. No apology nor compensation for the inconvenience offered.