Does Ikal Hotel Tulum offer free cancellation for a full refund?

Yes, Ikal Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ikal Hotel Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Ikal Hotel Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ikal Hotel Tulum?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Ikal Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Ikal Hotel Tulum and nearby?

Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and a picnic area. Ikal Hotel Tulum also has a garden.

Are there restaurants at or near Ikal Hotel Tulum?

Yes, Maia offers alfresco dining, international cuisine, and garden views.

What's the area around Ikal Hotel Tulum like?

Ikal Hotel Tulum is a short 15-minute walk from Tulum Mayan Ruins and 2 minutes' walk from Playa Paraiso.

Ikal Hotel Tulum, Tulum: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 20, 2025

My stay at Ikal was phenomenal. I was looking for an opportunity to enjoy a wellness experience and they delivered. The room was just as advertised and they had a wonderful schedule of activities. The location in the national park gave us access to several beach clubs and restaurants along the beach so I could really explore the area. The staff was amazing, super communicative and accommodated our needs/addressed any questions. Would definitely return during peak season or visit their sister property on my next trip.

Emilee, 3-night trip

10/10 Exceptional

Jun 23, 2025

Beautiful experience

Carmen Luisa, 4-night trip

8/10 Very good

Apr 18, 2025

The location was great! The coffees are seven dollars apiece

Marley, 2-night trip

10/10 Exceptional

Jan 20, 2025

Perfect location on the best beach. Hotel is super cute and naturally styled with many cute details

10/10 Exceptional

Jul 2, 2024

If u are looking for quiet, this is your hotel…great staff… great location…

ROBERTO, 3-night trip

10/10 Exceptional

Feb 14, 2024

Excellent stay. Staff is friendly and very helpful.

Meagan, 3-night trip

10/10 Exceptional

Feb 14, 2025

I stayed at two resorts in Tulum and I made the decision to return to Ikal. Absolutely stunning beach. Beautiful rooms. Falling asleep to the sound of the ocean crashing is incredibly luxurious. Great food. Friendly staff. The location is unmatched.

Rebecca, 1-night trip

10/10 Exceptional

Mar 18, 2025

Everything! Love our treehouse hitel with a plunge pool and the accessibility to the beach and restaurants. But most of all, the staff from the check in, to the porters, restaurant w I rlers, and housekeeping. Would definitely come bavk.

Nenita, 3-night trip

10/10 Exceptional

Dec 12, 2023

The property was great and peacefull and quiet nice to relax and unwind from the normal routine

Erasto, 2-night trip

10/10 Exceptional

Aug 23, 2024

Amazing place with all the amenities we wanted. We stayed at a number of hotels and resorts during our 10 days in the Yucatan. Ikal was by far our favorite.

Damien, 3-night trip

10/10 Exceptional

Feb 14, 2024

Friendly and relaxed atmosphere and staff. The property was well kept even though you felt tucked into nature.

David, 3-night trip

10/10 Exceptional

May 22, 2024

One of the most exotic and romantic places I have ever stayed. Highly recommend the tree house

Dylan, 2-night trip

10/10 Exceptional

Feb 13, 2024

Very private and the staff was extremely friendly and kind. Helped us with the best recommendations and we’re available to ask questions anytime.

Kevin, 3-night trip

10/10 Exceptional

Feb 19, 2025

Amazing stay in Ikal, Tulum

We have spend 6 nights in the tree house room there and still regret we did not book longer stay in this beautiful place. Amazing eco friendly hotel in the middle of a jungle, just right on the beach. Located in the Jaguar park, with shittle services across the park which allows as well explore the location at ease and your own pace. Loved the atmosphere, the design, service was very good- staff friendly and helpful, food delicious a bit pricey but keeping in mind Tulum prices, it was ok. Morning joga with the view to the beach was amazing. And the Margaritas there were the best and we tried them in many places. Would definately come back here.

Jolanta, 6-night trip

10/10 Exceptional

Dec 8, 2023

Highly recommend

The people were absolutely amazing and helped me when I got food poisoning. And the restaurant was very good as well. Would recommend to anyone :)

Elizabeth, 2-night trip

10/10 Exceptional

May 28, 2024

Hotel Ikal was the absolute definition of vacation. The vibes, energy and atmosphere are the ideal combo to relax and take in the beauty if the Mexican Caribbean Sea. Everywhere you look is a postal card/kodak moment. The staff and crew are amazing! We will definetly be returning to IKAL!

Karen, 3-night trip

10/10 Exceptional

Sep 13, 2024

Beach front serenity

Overall the place was beautiful and great. The entire staff was wonderful and so genuinely nice. If you love the outdoors and the beach it's perfect. Except for your room and the office, everything is outdoors and open air. If you are rhe kind of person who needs carpeting, AC and hates bugs this is not the place for you. The room did have AC but the ocean breeze was wonderful

Thomas, 3-night trip

10/10 Exceptional

Mar 8, 2024

We enjoyed every aspect of this Hotel. From the super friendly staff to the delicious food at the restaurant, everything surpassed our expectations. The intimate and private bungalows were just what we needed, and the staff kept them clean & stocked for us during our stay. They have bikes and scooters for rent, and we made the 15 minutes trek into town almost everyday. The town itself was so tourist friendly, everywhere we went we felt a sense of safety and that was huge to us. The hotel staff made it really easy to relax and just enjoy the sunshine, I could not recommend this hotel more! Such a unique experience, you will not regret it!

Brianna, 1-night trip

10/10 Exceptional

Apr 24, 2025

Paradise on Earth

Staying at IKAL has been a life changing experience. Before I arrived I wasn’t sure what to expect because there were such mixed reviews about the place. But if there is a paradise on earth, it might be exactly at IKAL. The vibe, the atmosphere of relaxation and presence is just something that your soul has really been longing for. The service is great, and the stuff is very helpful. There is no problem of check in via WhatsApp, very easy and very convenient for all parties. It is clean, the access isn’t that difficult at all. The opportunities for yoga and workshops, so beautiful. Great food at the restaurant, good service as well. Everything is pricey yes. But once you are there, you’ll know it is all worth it. It is such a tranquil and rejuvenating place. Their cancellation policies are inflexible and I had to check out one night earlier, yet they still gave me a discount. IKAL is like a sacred bobble, it gives you time and space to meet yourself.

Alla, 6-night trip

10/10 Exceptional

Jan 19, 2024

Why haven’t you booked yet? This hotel is amazing. We stayed in a jungle garden suite and were so happy with the cabin, bed, and outdoor bath. You’re outside but the space feels incredibly quiet and private. There’s a beautiful beach and beach club, the restaurant was delicious and we ate many meals there. You’re also just a beach walk away from Kugure and Mezzanine (other great restaurants) and as a pregnant person I was so happy with the non alcohol drinks at the restaurant and matcha mama. Go with an open mind and you will be super satisfied with the natural environment and grounds!

Haylie, 3-night trip

10/10 Exceptional

Apr 1, 2024

We didnt get an upgrade becasue the hotel was fully booked, but we got another amenity instead, which was a great counter offer. The staff was very friendly and helpful. The only thing we were not happy with was the restaurant. There are far better restaurants for dinner in the city which are cheaper and have in our opinion better food. Other than that everything lovely! :) Thanks for making our stay great!

Krisztina, 2-night trip

10/10 Exceptional

Apr 1, 2025

This was honestly the best hotel stay. I originally booked for 2 nights but tried to add one night but i made a mistake. The staff really tried to fix everything ahead of us getting there. Even though they are booked they moved around the rooms so we could stay in the same room. Their service is excellent. But i have to say i admire the cleaning staff the most. The property was right on the beach i had to walk through sand to step into my garden suite. Tried as i might but i kept getting sand all over the room. Everyday i come back after the room cleaning all the sand is gone in the room!! I know it must be very difficult to do so kudo to the staff. Also our pool in the garden is cleaned everyday perfectly! We enjoyed the mayan ritual offered by the hotel. If there's a minor complaint the shower pressure can be better. Otherwise we loved it and we hope we can come can soon!

Novina, 1-night trip

8/10 Very good

Sep 17, 2023

Beautiful Property in a Bad Location

Property is beautiful and serene. Family friendly, but good for couples as well. Hotel is right on the beach, had yoga events, live music, and a Matcha Mama right on site. The property is located in the Archeological Zone, which means that each guest will need to pay a nominal one time fee to access the hotel area ($4). More importantly, as of September 2023, the entire Zone is under construction and there is only one way in and one way out. The detour makes getting to the hotel more expensive by taxi and is a hassle because it takes an extra 15-20 minutes to circle around the zone. If you enjoy talking to the National Guard in a foreign country every single time you go back to your room to show your room key and prove you are staying there, this is the place for you. The staff is not very attentive, so you will need to repeat yourself and requests multiple times to get a response. The check-out process is a pain in the neck and takes some time. It's a good place if you are going to spend a few days on the property and never leave. Otherwise, its a $20-40USD cab into town or the Tulum Beach strip plus a border check by armed guards.

2-night trip

8/10 Very good

Nov 29, 2025

I love staying at this hotel! It is in the jungle and on the beach with no "boom-boom" music blasting, just the sounds of nature and the waves crashing on the shore. The staff are super friendly and accommodating. The yoga classes in the yoga shala are top-notch!

Leeza, 4-night trip

10/10 Exceptional

Sep 14, 2025

Awesome place to have an excellent time to chill out

Ademir, 1-night trip

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Does Ikal Hotel Tulum offer free cancellation for a full refund?

Is there a pool at Ikal Hotel Tulum?

Are pets allowed at Ikal Hotel Tulum?

Is parking offered on site at Ikal Hotel Tulum?

What are the check-in and check-out times at Ikal Hotel Tulum?