We booked at the last minute on NYE like around 8 pm and arrived there at 2:30 AM. We were told that the latest check in was 2 AM. As a result, we lost the room and were forced to drive back home. We didn’t receive any writing about the special check in rule and on our reservation confirmation stated that we can check in anytime. We showed that to the hotel clerk, instead we were told that if we want a room, we would have to pay for another night.
Lori
Lori (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月1日
Gretchen
Gretchen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Abby
Abby (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Ricardo
Ricardo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Mariela
Mariela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Excellent Customer Service Experience.
Stephanie
Stephanie (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Thu
Thu (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
The overall layout of the room was nice. I was not so happy about the marks/food on the wall. The shower also still had hair in it and did not seem fully clean. The bed/ pull out couch were comfortable and that’s what made the stay better.
Sade
Sade (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Raul
Raul (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Wonderful hotel!
Fantastic stay! Absolutely loved our stay! Extremely helpful front desk staff, excellent accomodations, and very clean!
Efrem
Efrem (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月6日
I had room 326 on the end. It is laid out totally wrong. Tv is on the right the air is blowing in your face when your in bed and the thermostat didn't work.
Tim
Tim (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Nice, safe, clean!
I have never been to Baltimore and I went by myself so I was a little nervous. Area was quite and the staff was so welcoming and nice. Went above and beyond.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Phyllis
Phyllis (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月23日
Leave your dogs at home.
There were dogs in room next to mine. Large dogs judging by the sound of the bark. They kept barking woman in the room kept yelling "SHUT UP". After i came back from dinner it was quieter. If the barking and noise had continued i would have complained to the from desk. The dogs were romping through the room.