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Hotel Scarlette

3.0 star property
Suburban hotel in Tulum with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Scarlette

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Presidential Room | Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters
Interior entrance
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Beach shuttle
Feel at home
  • Children's pool
  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is $95
includes taxes & fees
$76 per night
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Room

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Egyptian cotton sheets, premium bedding, down comforters

Presidential Room

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 377 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Quadruple Room, 1 Bedroom

Junior Quadruple Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters

Junior Quadruple Room, 1 Bedroom

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 4
  • 2 King Beds and 2 Double Beds

View all photos for Deluxe Quadruple Room, Poolside

Deluxe Quadruple Room, Poolside | View from room

Deluxe Quadruple Room, Poolside

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

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View from property

Calea Tulum

Pool
Kitchenette
Pet friendly
Free parking
10.0 out of 10, Exceptional, (2)
The price is $60
includes taxes & fees
$47 per night
Nov 28 - Nov 29
Calea Tulum
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About the neighborhood

Map
Av Tulum - Coba Km 7, manzana 51 lote 34-50 tankà IV, Tulum, QROO, 77780

What's nearby

  • Tulum Monkey Sanctuary - 13 min walk - 1.1 km
  • Gran Cenote - 4 min drive - 3.7 km
  • Tulum National Park - 11 min drive - 11.6 km
  • Tulum Mayan Ruins - 13 min drive - 10.2 km
  • Playa Paraiso - 23 min drive - 12.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Los Hidalguences - ‬8 min drive
  • ‪Los Morros - ‬7 min drive
  • ‪Fondo de Bikini - ‬8 min drive
  • ‪Tajankun Restaurante - ‬6 min drive
  • ‪Café Don Tomas - ‬7 min drive

About this property

Hotel Scarlette

Hotel Scarlette features a rooftop terrace and puts you just a 5-minute drive from Gran Cenote. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. There's an outdoor pool and a poolside bar, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

At a glance

Hotel size

  • 11 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - midnight
  • Front desk staffed during limited hours
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Access to nearby outdoor pool
  • Mountain climbing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Communal living room
  • An outdoor pool
  • Spa services
  • At least 80% lighting from LEDs
  • Traditional architecture

Accessibility

  • Closed captioned TV
  • Height-adjustable showerhead
  • Roll-in shower
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Patio
  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 110.00 per vehicle (roundtrip)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MXN 300.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Hotel Hacienda Scarlette Tulum
Hotel Hacienda Scarlette
Hacienda Scarlette Tulum
Hacienda Scarlette
Hotel Scarlette Hotel
Hotel Scarlette Tulum
Hotel Hacienda Scarlette
Hotel Scarlette Hotel Tulum

Frequently asked questions

Does Hotel Scarlette offer free cancellation for a full refund?
Yes, Hotel Scarlette does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Scarlette?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Scarlette?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Scarlette?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Scarlette?
Yes, an airport shuttle is available. The charge is MXN 110.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Scarlette?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Scarlette and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Hotel Scarlette also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Scarlette?
Yes, there's an onsite restaurant.
Does Hotel Scarlette have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Hotel Scarlette like?
Hotel Scarlette is located on the boardwalk/promenade, a short 13-minute walk from Cenote Carwash and 17 minutes' walk from Cenote Zacil-Ha.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fermina, 5-night trip
Verified Expedia guest review

4/10 Fair

France, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gustavo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lugar, muy bien atendidos, cómodas instalaciones
Salvador, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

The hotel is very colorful and has a lot of space. However, the road to get to the hotel is pretty rough and it feels kinda dangerous at night. It is right in the middle of the jungle, which makes mornings filled with bird sounds, super nice! Food was ok, good prices. Staff was very attentive and polite. Rooms are very spacious and clean but the shower could have been cleaner. Pretty good overall.
Jacob, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jean christophe, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lorena, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Prajna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Although they are doing some construction for the new restaurant they were serving breakfast in your room and everything was absolutely wonderful!!! The staff is exceptional, Scarlette and Jesus were a pleasure to interact with and a joy to be around! Our very favorite place to stay in Tulum. Quiet and away from the rat race!!!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Room was very nice and clean ! Located in the midst of the jungle so please keep in mind of small insects. Fabi is a great manager /owner and was very responsive ! Renting a car or motor bike is highly recommended for stay !
Sabrina, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very clean. Convenient drive. I had a very pleasant stay.
10-night trip
Verified Expedia guest review

8/10 Very Good

It a very small hotel of six rooms. Located about seven Kilometers outside of Tulum in a very quiet location
7-night trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean room. Really close to the center of Tulum. Easy access & friendly staff
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Beautiful property a tiny bit rough around the edges. I, for one, definitely liked staying off the beaten track in this quiet location a few km from town. You will want to have a rental car however.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Pool was large enough to swim. Grounds were attractive room was large with a full kitchenette.
3-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Orbitz guest review

6/10 Good

The Rooms are clean however the place is in the middle of the jungle with no nearby houses/buildings with a dirt road to get to the hacienda. We felt so scared since we were the only guest there with no access to wifi.
1-night trip
Verified Expedia guest review

8/10 Very Good

Hotel was under construction when we were there. Was kind of hard to get taxis to. Rooms were new and nice.
Anthony, 4-night trip
Verified Expedia guest review

6/10 Good

adrian, 1-night trip
Verified Expedia guest review

2/10 Poor

Une arnaque…
L’hôtel était en travaux et avait soit disant jamais eu la confirmation de ma réservation (que j’avais pourtant de mon côté). Il m’a fallu retrouver un autre hôtel en pleine nuit, au Mexique, avec les enfants qui dormaient….
YANNICK, 1-night family trip
Verified Hotels.com guest review