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Mandarin Oriental, Sanya

5.0 star property
Find your tropical haven where sandy toes meet luxury vibes. Soak up some sun by the pool or unwind with a rejuvenating spa treatment.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mandarin Oriental, Sanya

Coral Bay Deluxe Villa | Terrace/patio
Beach/ocean view
Private beach, sun loungers, beach umbrellas, beach towels
Exterior
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Bar
  • Non-smoking
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Private bathroom
The price is $332
includes taxes & fees
$313 per night
Jan 12 - Jan 13

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 1067.5 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Breeze Pavilion, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Ocean Breeze Pavilion, Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Ocean View

Minibar, in-room safe, desk, laptop workspace

Twin Room, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Terrace

Twin Room, Terrace | Minibar, in-room safe, desk, laptop workspace

Twin Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 646 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, Ocean View (Pool)

View from room

Villa, Ocean View (Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 1615 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Room King

Terrace Room King | Minibar, in-room safe, desk, laptop workspace

Terrace Room King

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (South China Sea Pool)

Villa (South China Sea Pool) | Minibar, in-room safe, desk, laptop workspace

Villa (South China Sea Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 1615 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Pool Pavillion)

Room, 1 King Bed (Pool Pavillion) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Pool Pavillion)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Pavilion with Plunge Pool

Ocean Front Pavilion with Plunge Pool | Minibar, in-room safe, desk, laptop workspace

Ocean Front Pavilion with Plunge Pool

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Coral Bay Deluxe Villa

Coral Bay Deluxe Villa | Minibar, in-room safe, desk, laptop workspace

Coral Bay Deluxe Villa

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 1615 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, Garden View

Minibar, in-room safe, desk, laptop workspace

Family Suite, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

On the beach, white sand, beach umbrellas, beach towels

The St. Regis Sanya Yalong Bay Resort

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (66)
The price is $254
includes taxes & fees
$240 per night
Jan 12 - Jan 13
The St. Regis Sanya Yalong Bay Resort
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About the neighborhood

Map
12 Yuhai Road, Sanya, Hainan, 572000

What's nearby

  • Dadong Sea - 1 min walk
  • Dadonghai Beach - 16 min walk
  • Sanya International Shopping Center - 6 min drive
  • Phoenix Island Sanya - 7 min drive
  • Luhuitou Park - 8 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Mee& Mian - ‬15 min drive
  • ‪兰州拉面 - ‬7 min drive
  • ‪Maan Coffee - ‬8 min drive
  • ‪南国天府 - ‬9 min drive
  • ‪舒欣茶艺吧 - ‬8 min drive

About this property

Mandarin Oriental, Sanya

Mandarin Oriental, Sanya offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks, plus you'll have access to onsite snorkeling, sailing, and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and reflexology. Yi Yang Restaurant, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center.

Languages

Chinese (Mandarin), English, German, Russian, Spanish

At a glance

DONE

Hotel size

    • 278 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
    • Supervised childcare
    • Children's club*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
    • Free shopping center shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare
  • Children's menu
  • Paddleboard on site

What to do

  • On a private beach
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Fishing
  • Parasailing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site
  • Romance packages

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible public washroom

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Yi Yang Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Pavilion Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Fresh Restaurant - This beach restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 253 per person
  • Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 620.0 per day
  • Children's club access is available for an extra charge

Pets

  • Pet deposit: CNY 5000 per stay
  • Pets are allowed for an extra charge of CNY 1200 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Mandarin Oriental Hotel Sanya
Mandarin Oriental Sanya
Sanya Mandarin Oriental
Mandarin Oriental, Sanya Hainan
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Sanya Hotel
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya

Frequently asked questions

Does Mandarin Oriental, Sanya offer free cancellation for a full refund?
Yes, Mandarin Oriental, Sanya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mandarin Oriental, Sanya?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Mandarin Oriental, Sanya?
Yes, pets are welcome. There's a charge of CNY 1200 per pet, per stay, and there's also a deposit of CNY 5000 per stay.
Is parking offered on site at Mandarin Oriental, Sanya?
Yes, there's free self parking.
Is airport shuttle service offered by Mandarin Oriental, Sanya?
Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one way.
What are the check-in and check-out times at Mandarin Oriental, Sanya?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Mandarin Oriental, Sanya and nearby?
Have fun with onsite activities like kayaking, sailing, and fishing. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Mandarin Oriental, Sanya also has 2 bars, a private beach, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Mandarin Oriental, Sanya?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and ocean views.
Does Mandarin Oriental, Sanya have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mandarin Oriental, Sanya like?
Mandarin Oriental, Sanya is located on the waterfront in Jiyang District, a short 1-minute walk from Dadong Sea and 16 minutes' walk from Dadonghai Beach.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Frank, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.
Robert, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sanya Mandarin stay
2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

MA GUADALUPE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lars, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing place
Very accomodative and relax environment overall
Jae Young, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Please Bring Back Foreign Service Professionals
This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

GEORGIOS, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Plesant stay.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Great Architecture - Rocky Beach
Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.
A, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Tip-top service and excellent location.
The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Great Hotel. Great management
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Up there with the best
Very impressed by this hotel. Almost perfection. Service is first class although English language is not widely spoken. Spa, breakfast, Executive lounge, Fresh Restaurant and kids club all very high standard. Only slight disappointment is lack of really sandy beach. Thank you so much.
Verified Expedia guest review

8/10 Very Good

Lovely setting and grounds
Loved the setting and the grounds. Nice room. Rocky beach though. Great service. Food is expensive. Overall great experience.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Worst resort experience ever!
Highly disappointing! The beach is of low quality and tiny in size. It was unbelievable that a 5star hotel of this price range would charge daily rates for the wifi. Their BBQ menu was a joke, over-priced, minimum choice, low quality. Eating out was a far better option than eating at the hotel, which was almost 10 times less. The only good thing about this hotel is the level of privacy you get. No crowds, no noise, no kids,...probably because most rooms were vacant. In short, it was the worst resort experience we've ever had. Not recommendable!
Verified Hotels.com guest review

10/10 Exceptional

The best choice you can make!
Amazing!
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel, will definitely stay there next time in town. Received a complimentary upgrade upon check in.
Verified Hotels.com guest review

10/10 Exceptional

Nice quiet hotel, beautiful beach, great service
The hotel is a little away from the main part of the city which makes it much more relaxing and quiet (yet if one wants to go to the city it not far and it is easy to get a cab). The beach is beautiful and the spa is fantastic. The overall service was also really good as well as the food, we really enjoyed our stay at Sanya.
Verified Expedia guest review

10/10 Exceptional

Well Exceeded Expectation – Seriously Top Quality
I travel a lot, often to places places like Bora Bora, Maldives, Phuket, Bali, Caribbean, Hawaii, etc. The Mandarin Oriental in Sanya really exceeded my expectation. The interior is robust and private, of very high grade. The staff are trained very well (especially in context of China PRC standards). The restaurant called Fresh is on the beach and I now see that it is appropriately named on the best restaurants in China. The noodle restaurant is also marvelous. My expectations tend to be quite high – this hotel was pretty much perfect. The beach itself is not the best but the resort is awesome. Also, the concierge could use some work, as for the wifi connection in the rooms. But other than these items, this hotel is really at the highest end and I highly recommend. – CrayolaLife from Hong Kong
Verified Expedia guest review

10/10 Exceptional

Fantastic customer service
We stayed for 2 nights, with an early check-in (before 12 o'clock) , and a late check-out (6pm). Cost less than RMB 60 to get to the hotel by taxi from the airport. This hotel is certainly not famous for its sand beach, as it is quite a small one. We did bring along our snorkeling kits to enjoy a bit of fun chasing the fish (there are snorkeling kits, and kayaks for rental). Services have been up to standard as we expected (free bottle of water, fruits, transport within the hotel). Only downside is the public toilets within the hotel is poorly maintained and smell badly sometimes, and the wifi cost RMB100/day and its signal is pretty weak inside the room.
Verified Hotels.com guest review

10/10 Exceptional

Perfect for a short leisure trip
Grand facility, really good staff. English sometimes was a struggle though. Fresh restaurant is magnificent, i ended up having 3 of my 4 dinners there. Other restaurants are good too. Beach is ok but small, pools are plenty and variable
Verified Hotels.com guest review