Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.
FENG
FENG (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月19日
RENGWENG
RENGWENG (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
It was very clean and everyone was very friendly
Courtney
Courtney (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月12日
Jordan
Jordan (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
I’ve never been to a hotel where there are guest rooms on the first floor. I walked in to the hotel around 12:15 and saw no one at the front desk. Very interesting and not to secure to be quite honest. Anyone can just walk right in the doors. There are better places in Boston to stay for the price. You also have to check in at the main building and head over to your assigned building. That’s great especially when it’s windy and freezing.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Perfect location!
The hotel is in a perfect location. We walked all over the North End. We walked to Quincy Market and walked to TD Garden to catch a game. We never once needed an Uber. The hotel itself was very nice. We spent time at the bar too, which was fun. The room was perfect, no major issues. They have the nespresso coffee makers with pods, and the bathroom had a shower and a separate soaking tub. Our only complaint was that the shower heads seemed old and should probably be replaced.
Tonya
Tonya (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
My week at the Battery Wharf Hotel - Boston
This was a great place to stay for my trip to Boston. It was conveniently located close to all of the Freedom Trail sites. The room was huge and everything about it was great.
Raymond
Raymond (8 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Fine but overpriced
Nice location and spacious room, particularly the bathroom, but showing it's age. Some fixtures and wall paper falling apart. Good location to access the North End and staff was helpful but for the price I'd expect a 5 star facility and service.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Eduard
Eduard (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Donna
Donna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Safe, comfortable, great neighborhood
We were very pleasantly surprised. Location is super. It’s a nice, safe part of the city. I walked all around the area with my young child in tow. Felt very safe. Hotel staff was exceptionally pleasant. Valets were super helpful. Beds were comfortable. Didn’t try the restaurant, as there were walkable options nearby.
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Did not meet expectations.
Decent hotel in a great location. Valet and parking staff were great. Front desk staff was a bit less so. Seems like some simple requests were hard to fulfill. Cancelled last night to stay elsewhere. The hotel and spa are separate entities so not quite sure why there are resort fees but they do offer spa discounts. Based on the website, felt like those two entities were in the same building/accessible and not separate experiences. FYI parking is 55/night. Room was ok but dark. Not a lot of light and felt a bit dated. Other than the great location, wouldn’t stay there again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Very Happy
We had an excellent stay, staff were very helpful. The cleaning lady was friendly kind and very efficient. We highly recommend staying here!
Penny
Penny (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Nice quality hotel set out over the bay. Lovely room with the privacy we enjoy. Nothing too much and always very accommodating were the staff. Hotel is well situated on the edge of of the North End with endless Italian restaurants within 8 minutes walk. Little distance to the city but your there in 15 minutes. Definitely one to consider. Enjoy Boston!
Paul
Paul (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Best North End hotel!
Weekend getaway!! Our favorite hotel in the north end and the staff was so accommodating!! Tatiana and Riccardo are the absolute best and Khalid at valet is super friendly and has been with the company since they opened! Can’t wait to return!!
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Great location. Dated decor. No heat in room but they fixed. Nice people but minimal staff for check in resulting in a wait.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月15日
1 might
Nice. But outdated and a little worn. I did feel it was clean but disappointed in overall appearance. As a small property owner i kept thinking the owners haven't been at the property in a long time. Several curtains in my suite were ripped. Furniture was vert tired. Switch cover in bathroom missing data port hanging out in bedroom. Tables in restaurant worn. My waiter and food were excellent.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
The hotel was great! Riccardo, the manager was awesome and professional! We love Boston and will be back!
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Perfect everything!!!
The only thing I’m sad about is that we have to leave! Perfect location, really friendly, helpful staff and immaculate room. We cannot wait to come back!!
susan
susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Great Time
The Place was great, very friendly staff
We will be back to stay again