This hotel is nice, but the service is far from 5*. We booked this as the last stop on our honeymoon but received no special touches. Our room was a nice size, but had some annoyances such as stained / mouldy grout, only one chair on the balcony, only one water glass, a broken ironing board, missing amenity kit and wardrobe lights that randomly turned themselves on and off. The pool area is beautiful, but when we turned up, there were no towels left and no attempt to bring more - just a suggestion that we went to get ours from the room. We chose to eat at their poolside restaurant on the first night. We were immediately seated but then were ignored for 25 minutes. Once our order was taken, the steak tasted good, but unfortunately, the next day, both of us didn't feel very well forcing us to spend most of the day in the toilet. When I raised this with the hotel, they invited us to their local restaurant for a complementary meal on our last night - they definitely pulled out the stops here with rose petals on the table and attentive service. It was just a shame it was a little too late. As a final reminder to never book here again, on check out they charged my card in GBP adding a 4% surcharge and probably a poor exchange rate. All in all, this hotel looks nice but is lacking in service and attention to detail.
