Novotel York Centre

4.0 star property
Hotel with indoor pool, near Shambles

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel York Centre

Exterior
Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Porch
Exterior
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Self parking
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is $101
includes taxes & fees
$84 per night
Jan 14 - Jan 15, 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - twin
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Double Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Fishergate, York, England, YO10 4FD

What's nearby

  • York Barbican - 4 min walk - 0.4 km
  • Jorvik Viking Centre - 9 min walk - 0.8 km
  • York City Walls - 10 min walk - 0.8 km
  • Shambles - 10 min walk - 0.9 km
  • York Minster - 17 min walk - 1.4 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 55 min drive
  • York Station - 20 min walk
  • Poppleton Station - 20 min drive
  • York (QQY-York Train Station) - 21 min walk

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬7 min walk
  • ‪Walmgate Sandwich Bar - ‬8 min walk
  • ‪The Lighthorseman - ‬5 min walk
  • ‪Masons Arms - ‬3 min walk

About this property

Novotel York Centre

At Novotel York Centre, you'll be just a 5-minute drive from Shambles and York Minster. Guests looking for a bite to eat can check out Gourmet Bar, which serves international cuisine. An indoor pool, a bar/lounge, and a sauna are other features. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, French, Italian, Polish, Portuguese, Spanish

At a glance

Hotel size

  • 146 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:30 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 16.50 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • An indoor pool
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Lowered peephole/view port in door
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18 per person
  • Early check-in can be arranged for an extra charge of GBP 40 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 16 per pet, per night

Parking

  • Self parking costs GBP 16.50 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

Does Novotel York Centre offer free cancellation for a full refund?
Yes, Novotel York Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel York Centre?
Yes, there's an indoor pool.
Are pets allowed at Novotel York Centre?
Yes, cats and dogs are welcome. There's a charge of GBP 16 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel York Centre?
Yes. Self parking costs GBP 16.50 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel York Centre?
Check-in start time: 4:30 PM; Check-in end time: midnight. There's a charge of GBP 40 for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel York Centre and nearby?
Novotel York Centre has an indoor pool and a sauna, as well as a picnic area.
Are there restaurants at or near Novotel York Centre?
Yes, Gourmet Bar offers international cuisine.
What's the area around Novotel York Centre like?
Novotel York Centre is a short 10-minute walk from Shambles and 17 minutes' walk from York Minster. Our travelers say the local area is very walkable.

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing staff
Amazing hotel with amazing staff. The room facilities are probably marked to 3 star standard or whether the five star service from all staff members definitely warrants the four stars.
J M, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Family trip
A 10-15 walk into the city, but very handy for parking as you only pay per night rather than per day. Family room was fine. Kids’ beds a little hard. Reception area nice with games for kids and a nice bar. We ended up eating at the restaurant the evening. Food good but service was painfully slow, and we were pretty much the only people there as well
Steven, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nicholas, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Disappointed I couldn’t use the spa without booking as I couldn’t preplan when I wanted to go
Lisa, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Leona, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

V, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julian, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Janice, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We had a situation with our room after a late arrival, the situation was handled poorly on the initial complaint in our opinion. The situation was resolved eventually but after a unnecessary amount of time and upset.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Fab hotel in beautiful york
Lovely hotel have visited many times , I required a extra room key at one stage as my wife had gone back to the room for an important business call, and I did not want to disturb her , I was not very happy with how I was spoke to by lady on reception and made to feel like a awful person for needing one more plastic key !!! Shame as that has made me score lower than I always have this hotel .
Laura, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel
Great stay, really nice hotel and rooms. The only issue was you can’t check in until 4:30pm
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 2-night trip
Verified Hotels.com guest review

6/10 Good

Xmas markets
Bit far from centre for Xmas markets
Anne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jude, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Don’t recall booking an accessible room. Because of the adapted accessibility the shower wasn’t great. Wouldn’t have been perfect if not mobile but would have preferred a better shower that would have been in a room that wasn’t adapted for accessibility.
Jonathan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average stay
Nice hotel, however the receptionist level of customer service weren’t great. Talked at you at check in, with no smiles, when entering or leaving the building they don’t look up to avoid welcoming you. Our room was only made up for 2 not 3 so we had to request an extra bed, however the rest of the amenities in the room only catered for 2 - ie 2 coffee cups. When leaving the access code provided didn’t work so we had to go back and park car, walk back to the hotel and get a new code and walk back in the ice. I just felt the staff could make an extra effort
helen, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Too noisy at night
Lovely room, great breakfast but there is a background noise that you don’t hear during the day that is so loud during the night, couldn’t work out where it was coming from. Putting in ear phones didn’t drown it out until I put some music on.
Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

York break
Perfect location, lovely friendly reception, hotel modern and welcoming great value for money will use again
Tracey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Katie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

First stay here of many to follow
First time stay at a Novotel. If they are all as good as this one then I will be using this brand much more frequently. The staff were polite friendly and helpful, the foyer is large and well presented. I stay away at least 30 times a year and there are some things I always look for in a hotel obviously cleanliness is at the top, a decent size room with usb connection ports is good. The TV in this room was a good size, but I often prefer to use a tablet. Wifi was certainly quick enough for my small needs. I was not gaming. The bed linen was decent and the bed was an excellent foam mattress, the pillows were only OK. Another thing I think all hotels should fit are soft close toilet seats as there is nothing more annoying than one slamming down next door at stupid o' clock in the morning. Soft close seats are fitted here. As for the hotels location to York centre for us it was perfect. A 15 minute stroll along the river into town. Parking was perfect too and £16 for 24 hours in York is reasonable. We will be using this hotel again.
Dave, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 3-night family trip
Verified Hotels.com guest review