Relax by the fireplace or unwind with sun loungers at the pool. Enjoy convenient amenities like BBQ grills and express check-out for an effortless stay.
Charlotte-Douglas Intl. Airport (CLT) - 39 min drive
Gastonia Station - 23 min drive
Restaurants
Chick-fil-A - 4 min drive
Starbucks - 4 min drive
Waffle House - 2 min drive
McDonald's - 9 min walk
Subway - 5 min drive
About this property
Comfort Inn
When visiting Shelby, Comfort Inn is a great choice to consider. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
76 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:30 AM
Coffee/tea in a common area
Barbecue grills
Shared microwave
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
24-hour fitness center
Seasonal outdoor pool
Outdoor furniture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Alarm clock
Premium bedding
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.00 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby
Frequently asked questions
Does Comfort Inn offer free cancellation for a full refund?
Yes, Comfort Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Comfort Inn?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Comfort Inn?
No, this hotel doesn't have a casino, but Catawba Two Kings Casino (12-min drive) is nearby.
What is there to do at Comfort Inn and nearby?
Comfort Inn has a seasonal outdoor pool and a 24-hour fitness center, as well as a picnic area.
Does Comfort Inn have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 31, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 12, 2024
Rob
Rob, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 8, 2024
Elizabeth
Elizabeth, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Jeremy
Jeremy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
Alisha
Alisha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Room was comfortable everything worked great. Bathroom needs some updates though. Pool was unusable!
amanda
amanda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Sherita
Sherita, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
Old hotel
The room was dingy looking, the woman at the front was very kind and even let me switch rooms.
Sandi
Sandi, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 16, 2024
Will not stay again
Reception was friendly. However the rooms are in dire need of updating. One of the beds did not have clean sheets. The shower rod was broken so the curtain would not stay closed.
Amy
Amy, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
Katie Beth
Katie Beth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2024
ANGELA-WITHROW
ANGELA-WITHROW, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 12, 2024
Jerry T
Jerry T, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 6, 2024
First room I was put in the toilet wasn’t functioning properly. Got put in another room immediately after bringing it up to front desk. Moldy bathroom in the crevices of tub and ceiling of both rooms so I guess they are all like that. Breakfast was ok, you can make your own Belgian waffles that was the highlight. The juices from the machine are watered down and was told there really wasn’t anything that could be done about that.
Overall I felt uneasy, but it was all I could manage to pay for at the time. At night time there are tons of work trucks and men hanging around outside. While they weren’t offensive at all it made me a bit uncomfortable. The remote was dirty but the grand finale was that after 3 nights, in the am of my last day I saw something crawling near my head on the pillow. It was a bed bug! I was absolutely disgusted and grossed out. I noticed blood on my finger so it definitely bit me. I went to the front desk immediately and asked for bags to bag up my belongings. They did provide that and tried to inform me that they were not aware of an infestation issue and that they would shut down the room and have it exterminated. The front office manager Lanisha said they would refund one day of my stay and while I do appreciate the gesture I just don’t feel it’s completely appropriate because now I have this looming fear of bringing these bugs into my home and no access to using these items in the meantime.
JAVONTE
JAVONTE, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 29, 2024
I liked that it was right off the main road and had a waffle maker. The hotel room was yuck. It smelled bad like mildew/moldy mixed with cigarette smoke. There was mold in the bathroom and the wall A/C unit couldn’t be adjusted or turned off. So rundown with wall paper coming off, damages everywhere, needs total revamp.
Alejandra
Alejandra, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 26, 2024
Jomesala
Jomesala, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Excellent! Have some renovation work going on but that is temporary.
Leistey
Leistey, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Sandra
Sandra, 5-night trip
Verified Hotels.com guest review
6/10 Good
Sep 11, 2024
Alden
Alden, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 10, 2024
Nice Experiences
Very clean and staff was both friendly and helpful
Howard
Howard, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 8, 2024
Alissa
Alissa, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Martin
Martin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Room was very clean and the staff was exceptionally friendly and helpful.
Jami
Jami, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Conveniently located between two main Shelby streets, this hotel is much quieter than I expected. It's adjacent to an older shopping mall, and there are plenty of nearby dining options. The hotel itself has been renovated/updated inside and was perfect for my one time stay.