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Marriott Jacksonville Downtown

4.0 star property
Riverfront hotel with outdoor pool, near Times-Union Center for the Performing Arts

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Photo gallery for Marriott Jacksonville Downtown

Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Beach
In the heart of Jacksonville, Marriott Jacksonville Downtown offers a warm welcome with its on-site American cuisine restaurant and coffee shop. Unwind in the garden or take a refreshing dip in the outdoor pool with sun loungers. With dry cleaning/laundry services and high-speed WiFi, this hotel is perfect for relaxation and productivity.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet friendly
  • Pool
  • Non-smoking
  • Air conditioning
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 9 meeting rooms
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is $179
includes taxes & fees
$158 per night
Feb 16 - Feb 17

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 362 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 362 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 362 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 362 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Jacksonville

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,163 reviews
The price is $227
includes taxes & fees
$200 per night
Feb 17 - Feb 18
Hyatt Regency Jacksonville
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About the neighborhood

Map
245 Water St, Jacksonville, FL, 32202

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Florida Theatre - 11 min walk
  • Prime F. Osborn III Convention Center - 11 min walk
  • VyStar Veterans Memorial Arena - 3 min drive
  • EverBank Stadium - 4 min drive

Getting around

  • Jacksonville International Airport (JAX) - 19 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive
  • Daytona Beach Intl. Airport (DAB) - 88 min drive
  • Jacksonville Station - 10 min drive
  • Jacksonville Central Station - 3 min walk
  • Jefferson Station - 8 min walk
  • James Weldon Johnson Park Station - 8 min walk

Restaurants

  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪Rojas Pizza - ‬5 min walk
  • ‪River Club - ‬6 min walk
  • ‪Jim & Jan Moran Theater - ‬1 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk

About this property

Marriott Jacksonville Downtown

At Marriott Jacksonville Downtown, you'll be just a 5-minute drive from VyStar Veterans Memorial Arena and EverBank Stadium. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Jacksonville Central Station is 3 minutes and Jefferson Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 354 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 36 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12972 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner.
Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per day

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to July 1 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from February 4 2025 to July 1 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Valet parking costs USD 36 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown offer free cancellation for a full refund?

Yes, Marriott Jacksonville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Marriott Jacksonville Downtown?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Marriott Jacksonville Downtown?

Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Marriott Jacksonville Downtown?

Yes. Valet parking costs USD 36 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Marriott Jacksonville Downtown?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Marriott Jacksonville Downtown and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Marriott Jacksonville Downtown?

Yes, JBar offers American cuisine. The dining venue will be unavailable from March 24 2025 to July 1 2025 (dates subject to change).

What's the area around Marriott Jacksonville Downtown like?

Marriott Jacksonville Downtown is located by the river in Downtown Jacksonville, a short 3-minute walk from Jacksonville Central Station and 11 minutes' walk from Florida Theatre. Travelers say that the hotel is in a great location.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

NO HEAT!!!
Everything about the hotel is perfect.....EXCEPT there was no heat in the common areas, bar and restaurant when it got down to 36°.
NIALL, 1-night trip
Verified Hotels.com guest review

6/10 Good

Renovating
We were unaware they were doing renovations and were woken up early Sunday morning to what sounded like jackhammering. We were told they were doing renovations 7 floors above us.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel for business travel
This is an excellent hotel for business travel. Quality property, clean, well maintained, great staff. On my regular list for downtown Jacksonville business trips. Very convenient.
Daniel, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Renovations going on
We didn't know they were going through a major renovation. Also, their heat was out and the restaurant, bar, etc. was so cold we all had to wear our coats. The rooms were ok. Our rooms carpet was wet. I may stay again when the renovations are complete.
ROBIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roberta, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotels website said incidental fees were $50 and parking was $18, when we got there it was $100 for fees and $50 for parking if i wasn't prepared but i paid because i had a baby with me and tired from a 4 hour drive.
Joyce, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great room, quite and great hot shower!
Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stanlii, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great views
Can’t location and great facility . Love the views from the room .
Rob, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room was clean and a good size. The bed was very hard and uncomfortable. At 3:00 am the extreme odor of sewage woke us up, kept us anawoke, and lingered through our stay. Apparently, the sewer was being drained without notice. The hotel staff did nothing to help with this. It was sickening.
Kim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 2-night trip
Verified Hotels.com guest review

6/10 Good

I had a difficult time communicating with the maid service. I asked them to not clean my room the second day because it was unnecessary. They cleaned it anyway and gave me new sheets. Also, the toilet sits very low to the floor. It should be updated with a taller one.
Robin, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Xuelin, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breyona the front desk clerk was very helpful about things to do around Jacksonville an had great ENERGY
Destry, 2-night trip
Verified Hotels.com guest review

6/10 Good

The room had a fairly strong smell and the entry light flickered on and off. Hotel was downtown and very convenient and the restaurant and bar are very nice. Rooms need a little care and attention though.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great stay
Very nice hotel and clean
Terrance, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shane and Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay! Easy check-in, upbeat staff, good night sleep...
Amy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved it bday gift
jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel and Very Convenient!
This is a routine location for business travel. It is a very nice hotel with great access to downtown shopping, businesses, and restaurants.
Dan, 1-night business trip
Verified Hotels.com guest review

General property information

Travelers Say
"Great location, friendly staff, and great views from the pool!"
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM