Elevator was being repaired most of the time. Spa is small, not managed well. Long wait for response to phone calls/emails. Did not have our appt for massage. Coffee maker in room hasn’t been cleaned.
Laura
Laura (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Joseph
Joseph (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Mario
Mario (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Convenient
Great area walkable to everything. Friendly staff and clean facility.
Bob
Bob (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月17日
Disappointed.
What a disappointment! This hotel’s location is great, close to many attractions but we expected more from Hyatt. The whole building we stayed in needs a renovation, room is shabby and some things are falling apart and look very old. Paid over $1,000 for 2 nights with parking and resort fees and the stay did not feel like a resort at all. Would not recommend.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Late fall getaway to Key West
The Hyatt is ideally located in Key West. Mallory Square, the harbor, and Duval Street are all within a comfortable walking distance. The facilities are well maintained and there is ample seating in the pool and harbor beach area. The rooms are comfortable and clean. Food and drinks were expensive but so is everything in Key West!! Will definitely consider staying here on my next trip to Key West.
William
William (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
Fantasy priser
Det är ett 2-stjärnorshotell med skyhöga priser. Allt är halvbra. Utsikten är fantastisk. Har bott på flera Hyatt-hotell på grund av namnet men vi rekommenderar inte Hyatt längre. Hyatt har blivit en billig hotell-kedja med gamla hotell, dålig städning och dyra priser.
German
German (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Staff was extremely friendly and accommodating. Perfect location!
Jean Marie
Jean Marie (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月31日
Oddly quite like!
Slightly tired hotel but in a convenient location. Lift kept breaking down. AC difficult to control. Small pool and beach areas good for watching sunsets. Charge for daily parking ($25). Good laundry service and friendly staff.
Peter
Peter (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Stayed there 35 years ago! Great to reminisce!
Stanley
Stanley (3 晚家庭旅程)
Orbitz 真實旅客評價
6/10 不錯
2024年10月29日
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月28日
Rooms are poorly decorated. No carpet or rug. Cold hard floors that get wet from humidity and slippery. Air conditioning wouldn’t regulate properly so it got ice cold at night. Pool lounge chairs are uncomfortable and the pool area is not inviting. Service was poor at the pool. Bartenders were very good and friendly.
The overall hotel felt cheap to me. Sorry but you asked.
Michael
Michael (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月28日
Rodriquez
Rodriquez (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月26日
Debi
Debi (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Rahel
Rahel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
Great
Paul
Paul (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
Steven Richard
Steven Richard (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Great location and friendly staff
Stephen
Stephen (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Great waterfront view
Senia
Senia (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Lloyd
Lloyd (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Fun location, within walking distance of just about anything you'd want to do