The room and property were great. Absolutely loved our room. Read the fine print though - wifi is available but not included. I had trouble connecting to the wifi and their wifi support kept insisting it was my email address that was the problem even though they could communicate with it and bill me for the wifi I never got. I finally got a refund for it. The hotel has assertive sales staff that want to get you to go to a 90 sales presentation. I was asked to attend one before I even had the chance to see the room. I had 3 calls from 3 different people in 1 hour. They have a text option for guest services but in one instance it took them 9 hours to respond. The staff were okay. They seemed bored and uninterested. Nice pool, some activities available like outdoor chess and checkers, mini golf, fitness centre, ping pong but not much else. We liked it because it was quiet. It's not like a hotel where they have a lot of amenities and room service. It's a condo with all the comforts from home in your room. If you're okay with trying to be sold a timeshare then you'll probably like it if you're not looking for bells and whistles. Loved the room, the pool was great, the sales pitches and tech support were a huge turn off.