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Motel Costa Express

2.5 star property
Downtown Cancun motel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Motel Costa Express

Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Hot tub
  • 24-hour room service
  • Room service
  • 24-hour front desk
  • Air conditioning

Feel at home (5)

  • Private bathroom
  • Daily housekeeping
  • DVD player
  • Blackout curtains
  • Cable TV service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Jetted Tub

Desk, blackout curtains, iron/ironing board, free WiFi

Romantic Double Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Jetted bath
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Av. López Portillo No. 1557 Mza. 19, Lote 14 Reg. 104, Cancun, QROO, 77539

What's nearby

  • María Desatadora de Nudos Sanctuary - 5 min drive
  • Las Plazas Outlet Cancun - 6 min drive
  • Cancun Mall - 8 min drive
  • Plaza 28 - 8 min drive
  • Plaza Las Americas - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • ‪Las delicias del gordo - ‬2 min drive
  • ‪Ty-Coz - ‬17 min walk
  • ‪Tacos árabes - ‬2 min drive
  • ‪La Concha Dorada - ‬9 min walk
  • ‪Tianguis 102 - ‬14 min walk

About this property

Motel Costa Express

Motel Costa Express puts you within a 15-minute drive of Plaza Las Americas and Ultramar Ferry Puerto Juárez. Also, Puerto Cancun Marina Town Center and Langosta Beach are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site carport

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 24-hour room service

Services

  • 24-hour front desk

Facilities

  • Hot tub

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Motel Costa Express Cancun
Motel Costa Express
Costa Express Cancun
Costa Express
Motel Costa
Motel Costa Express Motel
Motel Costa Express Cancun
Motel Costa Express Motel Cancun

Frequently asked questions

Does Motel Costa Express offer free cancellation for a full refund?
Yes, Motel Costa Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Motel Costa Express?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Motel Costa Express?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Motel Costa Express?
No, this motel doesn't have a casino, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are both nearby.
What is there to do at Motel Costa Express and nearby?
Motel Costa Express has 1 hot tub.

Motel Costa Express Reviews

Reviews

5.8

6.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

First ever stay in a motel
This place was amazing. I felt so refreshed after 2 days there. The floor is clean to walk around and quiet. Such a feeling of freedom there. Hot shower was great. Hairdryer was great. It's even more secure with the automated garage door.
RICHARD, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The cleaner did a great job, check in was quick and the room was spacious, but there were ants and spiders in the room. There was also mold on the roof in the bathroom.
Randi Latia, 1-night business trip
Verified Expedia guest review

2/10 Poor

peter, 1-night trip
Verified Ebookers guest review

2/10 Poor

I would not recommend this property to anyone visiting Cancun. An individual unit is offered to each guest, including a garage, however you do not receive a key to the unit (small interior lock on door only). The garage door does close, but has a large opening near the top & can be opened manually from the outside. The lock on the ground floor unit window also did not lock. The bed was large and made, but did have multiple stains + ants running across it.
2-night trip
Verified Expedia guest review

2/10 Poor

They did not have my room reservation in their system. I had to pay to stay there.
1-night romance trip
Verified Expedia guest review

2/10 Poor

The property is under construction, no lighting in the bathroom
7-night family trip
Verified Expedia guest review

6/10 Good

Okay as a place to stay very cheaply. Reasonably clean. Hot water comes and goes. Wifi comes and goes.
5-night trip
Verified Expedia guest review

2/10 Poor

It was horrible. They refused to let me stay even when I showed them my reservation. It was in a sketchy part of town and they were not helpful. I almost had to sleep in the street because of them. When I complained they said, oh sorry, it must have been a mistake. That mistake could have turned deadly for me. It also cost more than 200 usd for taxi fare because they refused to let me stay. I didnt get my money back either..
anna, 1-night trip
Verified Orbitz guest review

6/10 Good

we stay 2 days because we pay in advance but is no good
2-night romance trip
Verified Hotels.com guest review

2/10 Poor

terrible
Location 30 minutes outside of the city by taxi or further out by bus. Motel in Mexico is used for a couple of hours (if you know what I mean) not a place to stay for family or young spring breakers, frequently used by truck drivers, given the location being outside the city. I called the motel when I arrived and they said it was not the motel. Called to cancel & did not refund me. Motels, in Mexico, are not paid in advanced, by the way was told by the residents of the city.
4-night trip
Verified Expedia guest review

2/10 Poor

Hated it
The hotel did not have basic items such as blankets and washcloth and the staff did not service the room daily.
Verified CheapTickets guest review

2/10 Poor

This is a hooker hotel.
They charge by the hour. You cannot lock your room when you leave. The toilet didn't flush, the shower didn't work, you could see through the sheets, there were only 7 channels on the tv and 4 of them were porn. There is nothing in the neighborhood which is dark dirty and dangerous. Military base across the street. Check in couldn't speak to a person had to hand stuff through a hole in a window. Drivers at the airport refused to take us to location. Phone number listed in Orbitz is incorrect. Bed was like sleeping on a pad of concrete We were supposed to stay two nights, busted out of there after one and didn't even try to get a refund. Not worth the assle.
Verified Orbitz guest review

2/10 Poor

DO NOT GO THERE
IT'S A BROTHEL
Verified Hotels.com guest review

2/10 Poor

Be warned
This is not a typical motel. we just wanted something basic to sleep the night during a lay over so nothing fancy. It turned out this motel also ad "book by the hour" options. we were not given a key, and when asked were told they didn't have one and we were to exit via the garage door and press the button to shut it on the way out. It was not even close to the airport which the description on expedia said it was (it cost us $40 for a cab, because not even the shuttles from the airport went there because it was so far out). there was cigarette burns in the bed and there was not even food close by. I am not overly fussy and have back packed around central and south america in hostels, but we did not stay here and forfeited our booking because. 1 we did not feel safe in the neighbourhood (it was in the middle of nowhere on a main hwy), 2. we could not leave the room and lock our belongings up even to just go get food. 3. there was no food close by for dinner 4. it was not close to airport and we a flight to catch the next day.
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review

4/10 Fair

Nice large room and bathroom.
It has no dressers or drawers, no ironing, can't make any phone calls but they let me use their kitchen to make my porridge and tea in the mornings. The staffs can't speak English. The room was beautiful with king size bed and nice size bathroom.
Verified Expedia guest review

8/10 Very good

Good staff and secure with the big gargae doors. Place is inexpensive and away from the beaches but you can take the bus or community vans to downtown or the beaches for about $0.50. Big rooms.
Verified Orbitz guest review

4/10 Fair

Not for picky travelers
Courteous staff, facilities are OK but require a large investment to bring it up to snuff. The world's oldest towels, paper-thin pillows, throw tissue in the toilet at your own risk, lots of sad little details that speak of a lack of attention to the rooms. Morning food and beverage service is terrible, drink portions are small. Sad to see so much potential wasted. Bring your own TP.
Verified Expedia guest review

4/10 Fair

The door didn't lock plus had no key for the room did not feel very safe for are stuff.
Verified Hotels.com guest review

6/10 Good

Very nice place for staying
The staff was very kind. The hotel is far from the hotels zone so unless you don't have a car, you need to take 2 buses to get there (it takes about 40 minutes). It does not apear in the site, but there is no key for the room's door but you have a garrage door that you close when you walk from your room. They also have a guard at night.
Verified Expedia guest review

6/10 Good

Not what I expected
Where to begin? First it took the airport shuttle almost one hour to find the place...turned out to be miles away from everything! Second we got quite puzzled when we pulled up at the reception and the prices started ' hourly ' and it said something about sexually on the bottom which I couldn't translate but the message was clear! Then we got our room with some very unusual instructions about closing the garage door behind us which seems to mean that this unit is occupied. Big bed with a big mirror on the ceiling above...we got quite a giggle out of that. TV at the end of the bed and despite my suspicion I turned it on...Do not bring children!!! Other than all that I have to say that the place was clean , bed comfortable if you can ignore the history of the mattress:) Overall it's cheap enough to do the trick for one night after the flight but then it's definitely time to move on. I'm not prude but I felt a bit dirty when we left and my girlfriend agreed!
Verified Expedia guest review

4/10 Fair

cobran extra por limpieza
laureano, 7-night trip
Verified Expedia guest review

8/10 Very good

Bueno en general.
Precio acorde a la calidad del hospedaje. Ubicación cercana a donde necesitaba ir y de fácil acceso. Todo ok.
Hector, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

No ofrecen lo que reservas, y llegando al hotel te cobran "cuota de saneamiento"
Verified Expedia guest review

2/10 Poor

Mala atención en la entrada, tuvimos que esperar hasta las 2 PM cuando queríamos pagar por un early check in y dónde tuvimos que irnos a otro lugar para poder descansar. Hasta que ya pudimos entrar a la habitación nos dieron habitación donde el baño no servía y se quedaba todo, su solución fue darnos un destapacaño y no ayudo nada. Jamás volvería ni a preguntar por algo perdido
Raúl Reynaldo, 1-night trip
Verified Expedia guest review