When you stay at Hanoi La Palm Premier Hotel&Spa, you'll be in a fantastic location, only a five-minute walk from Hanoi Old Town Night Market and Hoan Kiem Lake. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Also, St. Joseph's Cathedral of Hanoi and Quan Chuong Gate are within a 15-minute walk.
Languages
American (Sign language), English, Vietnamese
At a glance
Hotel size
50 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets stay for free (cats only)
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered on-site self-parking (VND 150000 per night)
Off-site parking within 164 ft (VND 150000 per night); discounts available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way. Maximum occupancy 4)
Parking
Covered self-parking costs VND 150000 per night
Parking is available nearby and costs VND 150000 per night (164 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Hanoi Palm Premier Hotel&spa
Hanoi La Palm Premier Hotel&Spa Hotel
Hanoi La Palm Premier Hotel&Spa Hanoi
Hanoi La Palm Premier Hotel&Spa Hotel Hanoi
Frequently asked questions
Does Hanoi La Palm Premier Hotel&Spa offer free cancellation for a full refund?
Yes, Hanoi La Palm Premier Hotel&Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi La Palm Premier Hotel&Spa?
Yes, cats stay free. Food and water bowls are available.
Is parking offered on site at Hanoi La Palm Premier Hotel&Spa?
Yes. Self-parking costs VND 150000 per night.
Is an airport shuttle service offered by Hanoi La Palm Premier Hotel&Spa?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Hanoi La Palm Premier Hotel&Spa?
Check-in start time: 2:00 PM; check-in end time: 11:30 AM. Check-out time is noon.
What is there to do at Hanoi La Palm Premier Hotel&Spa and nearby?
Hanoi La Palm Premier Hotel&Spa has a spa.
Are there restaurants at or near Hanoi La Palm Premier Hotel&Spa?
Yes, there's an on-site restaurant.
What's the area around Hanoi La Palm Premier Hotel&Spa like?
Hanoi La Palm Premier Hotel&Spa is in Old Quarter, a short 4-minute walk from Hanoi Old Town Night Market and 5 minutes' walk from Hoan Kiem Lake.
Hanoi La Palm Premier Hotel&Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
10 August 2024
The location is very good
Stephan
Stephan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Staff was really friendly and helpful. Morning buffet was excellent! Fresh fruit, good assortment of dishes to choose from
Luba
Luba, 4-night trip
Verified Expedia guest review
8/10 Very good
18 September 2023
Good place to start when traveling to Vietnam.
Jazmina
Jazmina, 2-night family trip
Verified Expedia guest review
6/10 Good
10 August 2023
Nice location. Room is decent but staff are very helpful
Tri
Tri, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 November 2024
Yun Sheng
Yun Sheng, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
22 July 2024
엘리베이터없이 4층이라 좀 아쉬웠는데 위치좋고 직원이 친절했엉요
seongsim
seongsim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Amazing hotel - good service
Just coming here and enjoy the best service. The staff is very helpful and friendly, they help us organize everything from the decent room to the beautiful excursions that we never ever had before.
The location & breakfast is also the positive point of this hotel that make you feel the most comfortable. I will definitely come back here next time with my hall families .
Duc
Duc, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
Perfecto
Great location is in the center of the old quarter. If you plan to do organized tours, the location here is perfect for picking you up. They also organized their own program tour with promotion for staying guests. I would like to thank Lukas and David, both of whol were very helpful. Definitely come back for the next visits
Le
Le, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2024
More than you've ever expected
Lovely stay, I was free upgraded to better room with balcony because when I arrived they still available. The location is in the old town center which everything nearby, staffs were extremely helpful, courteous and welcoming, they show us some local tips for buying things, especially Lukas the one who made us through all issues and even guide us the whole information and offered tours minimize saving budget. You're strong team and We owed you a memorable staying that couldn't be more better without meeting you guys.
Bailey
Bailey, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 March 2024
Not as good as it seen on the booking site
We arrived in the evening around 9PM. We booked two rooms, one with 4 adults + one kid (Big room) and the other for a couple. As soon as we checked in, the two guys at the reception requested that I must pay about 10$ for the kid's breakfast. As I booked through hotels.com, I haven't seen such as message from the site. So I refused to pay and asked them to check with hotels.com. The two guys suggested us to change the big room to a much smaller room so that I can skip paying them the 10$. When I saw the room I rejected the idea right away.
The next day when we checked out from the hotel. The day personal at the reception accepted that I should not pay the fee. My experience with the hotel is not very nice. One of the room on the forth floor is located in the front building with no lift. The hotel is not as good as it shows on the booking site. My perception is that they tried to cheat all the time especially the night staffs.