我可否免費取消特克斯和凱科斯群島棕櫚酒店的預訂，並獲發全額退款？

可以。特克斯和凱科斯群島棕櫚酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

特克斯和凱科斯群島棕櫚酒店是否設有泳池？

是的，此住宿設有室外泳池及兒童泳池。

特克斯和凱科斯群島棕櫚酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

特克斯和凱科斯群島棕櫚酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車及代客泊車服務。

特克斯和凱科斯群島棕櫚酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：05:30。退房時間為 11:00。住宿可提供特快登記入住與退房服務。

特克斯和凱科斯群島棕櫚酒店是否附設娛樂場？

否，此度假村不設娛樂場，但皇家同花順遊戲室 (6 分鐘車程外) 就在附近。

特克斯和凱科斯群島棕櫚酒店店內與附近有什麼好玩？

你可享受帆船、浮潛及潛水等店內活動的樂趣，並到店內網球場精進球技。店內其他休閒康樂節目包括彼拉提斯班及瑜伽班。你可享用 SPA 服務，於熱水浴缸中療癒五感。特克斯和凱科斯群島棕櫚酒店亦備有3 間酒吧、室外泳池、桑拿、蒸氣室及花園。

特克斯和凱科斯群島棕櫚酒店內或附近是否設有餐廳？

是的，此住宿附設 2 間餐廳。

特克斯和凱科斯群島棕櫚酒店是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

特克斯和凱科斯群島棕櫚酒店附近區域有何特色？

特克斯和凱科斯群島棕櫚酒店位於格蕾絲灣的海濱，短短 1 分鐘步程可到盧卡揚群島，5 分鐘步程即達格雷斯灣海灘。

普羅維登西亞萊斯特克斯和凱科斯群島棕櫚酒店優惠

Q: 特克斯和凱科斯群島棕櫚酒店是否設有泳池？

是的，此住宿設有室外泳池及兒童泳池。

Q: 特克斯和凱科斯群島棕櫚酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 特克斯和凱科斯群島棕櫚酒店內或附近是否設有餐廳？

是的，此住宿附設 2 間餐廳。

Q: 特克斯和凱科斯群島棕櫚酒店是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

10/10 完美

2025 年 8 月 17 日

The Palms is a Beauty

The Palms is a beautiful resort. Top notch rooms, great service and beautiful beach location. We loved everything about it.

Harold (6 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 4 日

5 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 17 日

Great, but Overpriced.

The review for The Palms is pretty much a review for Turks and Caicos. Overall one of the most beautiful places we’ve been, but unfortunately still with a poor infrastructure to accommodate so many tourists. Grace Bay is definitely the place to stay in Provo. The Palms is a gorgeous hotel, with nice, spacious rooms, a wonderful pool, right at the beach! The cons: horrible internet connection — seriously don’t expect to be able to browse much; breakfast only until 10.30 (and after 10am food stops being replaced). Although we loved the beach, rooms and pool, everything seems a bit overrated and overpriced.

David (5 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 13 日

Rockford (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 10 日

Paradise found

Totally amazing on all levels including but not limited to the ambiance, service and staff. The food way exceeded my expectations at every restaurant on property. It was all a delight.

Gianna (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 9 日

Very good

George P (6 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 8 日

Beautiful hotel

Jose (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 6 日

Everything

Mike (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 3 日

Anna (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 2 日

I like staff who very friendly and helpful. Restaurants staff and chef were very nice and went out of their way to make special meal for us

umesh (4 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 1 日

Amenities and location were totally expected for a 5 star hotel but friendly staff set it apart. Highly recommended

Martin (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 29 日

Pedro Francisco (5 晚行程)

Travelocity 真實旅客評價

10/10 完美

2025 年 6 月 15 日

Beautiful place! Staff is wonderful! Beach is fabulous! Would definitely go back. Oats and Earlie were the best!!

Marie (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 14 日

The Palms Turks and Caicos was everything one could want for a totally relaxed stay -- excellent food, friendly and helpful staff, lovely room, and the blue, blue, blue water! They treated us like royalty as we were there to celebrate our 50th wedding anniversary.

William W. (5 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 13 日

The property is very beautiful and it was overall a very nice stay for us!

Savanah (3 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 11 日

The beach is very beautiful and kids friendly. I just feel the customer service could be better. I booked a two bedroom oceanfront and paid good money for this trip, however I didn’t get the 5 stars service. It would be nice to start the day at the breakfast with greeting good morning and a smile but most of the staff don’t even want to work and have attitude. Once we get to the beach and I was expecting greeting and offer help with the chairs especially I have three kids, they just stood there with their phone making believe no one is there. Once we ask for help, they said did you read the sign because you have to ask for help if you needed. Overall I believe it’s the management issue that they are not getting the training needed. For anyone that has high demand and would love excellent customer service, I would not consider this place.

Hoi Lee (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 8 日

Nothing we did not like. The Palms was just a short walk to the Thursday Fish fry. The hospitality was very gracious and over the top. Would definitely recommend the Palms.

Shirley Loretta (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 7 日

Absolutely no complaints. Everything was perfect. Probably the best property I have ever stayed at in the Caribbean

Judith (4 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 6 日

We loved everything about our stay! The moment we arrived we were greeted with a yummy cucumber drink and a cool towel, the people who checked us in and gave us a tour of the property were very nice and shares all there is to do and know. We had a Jr Suite (no view of water) and it was spacious, clean and bed was super comfy. The pool is gorgeous with a swim up bar during the day and the beach area is magnificent! The guys who work the beach (especially Rico and Oats) were always helpful and accommodating, along with friendly and informative. Breakfast in the garden was good and our server, Early, was a delight. She took such good care of us and we enjoyed talking with her! Parallel 23 was delicious and the setting outside (with music the night we ate there) was elegant and cozy. Our rooms were always clean and the turn down service at night was really nice! The grounds are well taken care of and beautiful to look at! We loved it all and we will be back!

Honor Cats are available
for use while staying at The Palms

Christine (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 30 日

Rachel (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 28 日

Spectacular in Every Way!

Mary Kirkland (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 28 日

Jesus (4 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 5 月 25 日

Here is a deep dive on the resort and Grace Bay. Let’s start with why you’d come. Perfect turquoise water on a pristine beach. As though some opened a faucet on white sand. The resort itself is gorgeous and filled with mature palm trees surrounding a great pool. The service can be hit or miss though. Paula, Wesley, Neville and Ronel are amazing. But many of the bar staff were not up to the job for the prices you’re paying. We waited 30 minutes at a nearly empty swim up bar to get a drink and close a tab. After two other attempts, we literally stopped using that bar because the service was so bad. Not island time slow, actually ignored. The restaurant service and food was fantastic. Our breakfast staff treated us like family. And our housekeeping was stellar. As for the accommodations… We booked two junior suites for the 4 of us. One of our suites had a shared entry with another room and second secure door. The resort booked a hospitality suite for a conference in that other room. Meaning the second secure door was propped open and there was tons of foot traffic outside our room. This was just poor planning. They should have given our room to someone at the conference. Instead, our serene vacation felt like a business trip. They have a happy hour every night. They should either cancel it or simplify it. It’s allegedly half price for “1 step drinks” like a rum and coke. So we ordered tequila soda. Not included. I ordered a beer, it was full price. Later it was corrected

Scott (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 24 日

vicki (6 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 24 日

It was nice and beautiful

DELIS (3 晚浪漫旅程)

Expedia 真實旅客評價

特克斯和凱科斯群島棕櫚酒店

The Palms Turks and Caicos

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