The room was clean. Staff was a great help with anything I needed breakfast was limited but fresh and parking was safe. The only issue I had was with comfort. The king size bed that we had in our room for myself and my wife The mattress had indensions on each side and in the middle had a big hump. It was hard for my wife and I to cuddle up next to each other.
William
William (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 6 日
Yes pet friendly
Theresa
Theresa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 3 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 31 日
The head housekeeper or some lady with a clip board walking around was extremely rude. Other staff was nice. She made us feel very unwelcomed with our dog which we paid for!
Cammi
Cammi (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 30 日
Room size was small with limited mobility
Abhijit
Abhijit (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 30 日
The room was clean and the staff was excellent.
James
James (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 30 日
Staff was great. Room clean. Breakfast good
lisa
lisa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 29 日
Staff was great
lisa
lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 29 日
Yes
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 23 日
Craig
Craig (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 22 日
Room was clean but had strong musty odor. Limited parking
Miguel
Miguel (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 20 日
Carrie
Carrie (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 19 日
Definitely does not match the pictures on here. Property was run down and the room was not in great condition.
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 2 日
Pet area's good! Room's sMELLED LIKE A NASTY DOG OR A CAT LITER BOX HAD BEEN IN THE 2 ROOM'S WE RENTED, MY SON'S ROOM 310 WAS THE WORST SMELLING OF THE 2, LUCKY I ALWAYS TRAVEL with a spray can of deodorizer and we tyrned fan and air on high and left doors open for a while and that made them bearable. My husband kept stepping in spots in the carpet that was wet and his socks were black with nastiness! We have NEVER HAD THIS experience here before and we stay there EVERY TIME WE ARE IN TOWN because we really really like pur front office staff! My parents and sister always stay here as well EVERY TIME they come to Pigeon Forge as well. I did not tell front office staff about these issues and I do regret that but after about 2 hours we could tolerate it for the 2 nights but we want ever again, I will report to office manager next time!