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Ruby by Serain Residences

4.0 star property
Apartment with outdoor pool, near Cavill Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruby by Serain Residences

Living area
Outdoor pool
Courtyard
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Aerial view

Reviews

6.0 out of 10

Good

Popular amenities

  • Gym
  • Lounge area
  • Laundry facilities
  • Pool
  • Free parking
  • Kitchen
Main amenities
  • 7 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness centre
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Barbecue grills
Feel at home
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
The price is HK$832
HK$1,583 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Economy Townhome, 3 Bedrooms, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Economy Townhome, 3 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 150 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 9
  • 1 Queen Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Economy Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Economy Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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The price is HK$1,115
HK$1,227 total
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About the area

Map
9 Norfolk Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • Chevron Renaissance - 8 min walk - 0.7 km
  • Surfers Paradise Beach - 9 min walk - 0.8 km
  • Cavill Avenue - 12 min walk - 1.0 km
  • Slingshot - 14 min walk - 1.2 km
  • SkyPoint Observation Deck - 20 min walk - 1.7 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive
  • Helensvale Station - 20 min drive
  • Varsity Lakes Station - 22 min drive
  • Gold Coast City Coomera Station - 26 min drive
  • Cypress Avenue Station - 7 min walk

Restaurants

  • ‪Clock Hotel - ‬9 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬8 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬10 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ruby by Serain Residences

When you stay at Ruby by Serain Residences, you'll be within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. A terrace and a garden are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The property is only a short walk to public transportation: Cypress Avenue Station is 7 minutes away.

Languages

Chinese (Mandarin), English

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The check-in location differs from the property location; go to: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
  • If you arrive at the property after hours, you'll need to check in at an alternative location: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free secured self-parking on site

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Toaster
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Bath or shower
  • Hairdryer
  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided
  • Toilet paper

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LED TV

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Guidebooks/recommendations
  • Iron/ironing board

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 7 rooms

Fees & policies

Refundable deposits

  • A damage deposit of AUD 300 will be collected before check-in

Optional extras

  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Policies

On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property is professionally cleaned.

Also known as

Ruby Apartment By Hostrelax
Ruby by Serain Residences Apartment
Ruby by Serain Residences Surfers Paradise
Ruby by Serain Residences Apartment Surfers Paradise

Frequently asked questions

Is there a pool at Ruby by Serain Residences?
Yes, there's an outdoor pool.
Are pets allowed at Ruby by Serain Residences?
Sorry, pets aren't allowed.
Is parking offered on site at Ruby by Serain Residences?
Yes, there's free self parking.
What are the check-in and check-out times at Ruby by Serain Residences?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Ruby by Serain Residences and nearby?
Ruby by Serain Residences has an outdoor pool and a fitness centre, as well as a garden.
Does Ruby by Serain Residences have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
Does Ruby by Serain Residences have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Ruby by Serain Residences like?
Ruby by Serain Residences is located near Budds Beach in Surfers Paradise, a short 7-minute walk from Cypress Avenue Station and 12 minutes' walk from Cavill Avenue.

Ruby by Serain Residences Reviews

Reviews

6.0

Good

7.4/10

Cleanliness

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Good

Property was good, clean and conveniently located. Communication leading to check in really soured the experience
Kenneth William, 2-night trip
Verified Expedia guest review

2/10 Poor

Tracey, 1-night trip
Verified Hotels.com guest review

6/10 Good

A bit iffy
The hotel was in great proximity to everything we needed. Great parking, easy access with keykards but also secure. The apartment itself was quite dirty. Lots of dust which triggered asthmatics. Also the batteries need to be changed in the smoke detection, beeping through the night. The floors had not been clean and toenails were in the carpet. The air conditioner in the 2nd bedroom was leaking onto the wardrobe door and carpet. The main concern was the bed in the main bedroom. The sheets had makeup on them and there were visible handprints on the headboard in what looked like lubricant. With no other option of spare blankets, we had to sleep on the bed. Not cool.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Keeli, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brett, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Stephen, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Luca, 1-night trip with friends
Verified Wotif guest review

8/10 Very good

Prooerty was well managed as didnt realise was schoolies time but was still quiet & security was good. Was a good stay
Michael, 1-night trip
Verified Wotif guest review

2/10 Poor

Where do I start, the treasure hunt for the keys. The second key in a different location🙄 The apartment was dirty and run down and depressing. 3 knives, 3 forks, 3 spoons, what’s with that😡 too bad if you want to have anyone around for a bbq, I went out and brought more cutlery. Everything was cheap and nasty. Will never stay there again.
David, 11-night romance trip
Verified Expedia guest review

2/10 Poor

Amrit, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Casey, 2-night trip
Verified Hotels.com guest review

4/10 Fair

terrible communication. No one is going to answer the phone after hours. No staff to get help. If you are checking in after hours, be careful because they will never going to answer the call if you need help. We couldn’t check in because they haven’t send us the check in details and we were trying to get help but no one answers the phone nor reply to my email for quite a long time. Very disappointing with the communication.
Aya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and clean property. Great size for a family of three. Close to everything but can be quite noisy because of the hotel next door.
1-night family trip
Verified Wotif guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Wotif guest review

10/10 Exceptional

The quality of accommodation was to a high standard, beautiful building. I would like to see the bar area being used for what it is. The area could be heartbeat of the hotel and GP would be the big winner.
1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Patrick, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

7-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review