We were switched from the Fallsview to Embassy Suites due to fire evacuees. Upon arrival, I upgraded to a room with a view of both falls, and the fireworks! The view was great. The bed was not at all comfortable.
Breakfast was ok; the same each day. Our waitresses were fabulous!
The reception with snacks : we went, and left despite the offer of a free drink. Snack were just that. Pretzels, tortilla chips. It was very crowded, so we passed.
Parking fee is $70 CAN per night. Many of the spaces are ridiculously tight.
The hotel is so crowded that there are always people all over in the lobby. Despite being on a floor that uses the blue elevator,
There is always quite a wait for the elevator to come.
The location is great, but some things definitely need improvement.