Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

Wyndham Grand Fallsview Hotel

4.0 star property
Hotel with indoor pool, connected to a shopping center, near Fallsview Casino

Choose dates to view prices

Photo gallery for Wyndham Grand Fallsview Hotel

Room, 1 King Bed, Non Smoking (Fallsview) | View from room
Property preview
Indoor pool
Down comforters, pillowtop beds, in-room safe, desk
Lobby
Located near OLG Stage at Fallsview Casino, Wyndham Fallsview Hotel offers a dynamic retreat. Unwind in one of the 2 spa tubs or enjoy American cuisine at one of the 3 on-site restaurants. With shopping on site, an arcade/game room, and high-speed WiFi, this hotel is perfect for both relaxation and entertainment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 6 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
$107 nightly
The total price is $126
Oct 20 - Oct 21
Total with taxes and fees

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower) | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 364 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-in Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(53 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 364 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview)

Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 364 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

Presidential Suite, 1 King Bed, Non Smoking (Fallsview) | Down comforters, pillowtop beds, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 462 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | View from room

Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 364 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

8.6 out of 10
Excellent
(77 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 350 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Upper Floor)

Room, 1 King Bed, Non Smoking, City View (Upper Floor) | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Upper Floor)

8.6 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Upper Floor)

Room, 2 Queen Beds, Non Smoking, City View (Upper Floor) | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View (Upper Floor)

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 312 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 416 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

View from room

Deluxe Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 416 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Fallsview)

Room, 1 King Bed, Non Smoking (Fallsview) | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Fallsview)

8.2 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 403 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Fallsview)

Room, 2 Queen Beds, Non Smoking (Fallsview) | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Fallsview)

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 391 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower) | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 349 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2-Bedroom Family Suite,1 King Bed and 2 Queen Beds, Non-Smoking

Down comforters, pillowtop beds, in-room safe, desk

2-Bedroom Family Suite,1 King Bed and 2 Queen Beds, Non-Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 896 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Dining

Hilton Niagara Falls/Fallsview Hotel & Suites

  • Pool
  • Parking available
  • Internet access
  • Restaurant
7.8 out of 10, Good, 12,523 reviews
$134 nightly
The price is $156
Oct 21 - Oct 22
Total with taxes and fees
Hilton Niagara Falls/Fallsview Hotel & Suites
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
6455 Fallsview Blvd, Niagara Falls, ON, L2G3V9

What's nearby

  • Fallsview Casino - 1 min walk - 0.0 km
  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 5 min walk - 0.5 km
  • Journey Behind The Falls - 6 min walk - 0.6 km
  • Horseshoe Falls - 1 min drive - 0.8 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 84 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 8 min drive
  • Niagara Falls Station - 15 min drive

Restaurants

  • ‪Overtime Sports Lounge - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Niagara Brewing Company Taproom - ‬2 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Grand Buffet - ‬6 min walk

About this property

Wyndham Grand Fallsview Hotel

Wyndham Grand Fallsview Hotel puts you in a great location, within just a 10-minute walk of Fallsview Casino and Skylon Tower. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ruth's Chris Steak House, one of 4 restaurants, which serves American cuisine and is open for lunch and dinner. Also, Clifton Hill and Fallsview Indoor Waterpark are just a 5-minute drive away. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 404 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (CAD 70.00 per night)
    • Onsite valet parking (CAD 100.00 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Offsite parking within 98 ft (CAD 35.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Private winery tours
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference space (6634 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • 2 hot tubs
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Local maps

Special features

Dining

Ruth's Chris Steak House - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
TGI Fridays - This family restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
IHOP Restaurant - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Starbucks - Onsite café. Open daily.
The Keg Steakhouse & Bar - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 11.50 percent destination fee will be charged

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 8 to 20 for adults, and CAD 5 to 10 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self parking costs CAD 70.00 per night
  • Valet parking costs CAD 100.00 per night
  • RV/bus/truck parking is available for an extra charge
  • Parking is available nearby and costs CAD 35.00 per day (98 ft away)
  • Guests must contact this property in advance to reserve onsite parking

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Wyndham Grand Fallsview
Wyndham Fallsview Hotel
Wyndham Grand Fallsview Hotel Hotel
Wyndham Grand Fallsview Hotel Niagara Falls
Four Points by Sheraton Niagara Falls Fallsview
Wyndham Grand Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

Does Wyndham Grand Fallsview Hotel offer free cancellation for a full refund?

Yes, Wyndham Grand Fallsview Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wyndham Grand Fallsview Hotel?

Yes, there's an indoor pool.

Are pets allowed at Wyndham Grand Fallsview Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Wyndham Grand Fallsview Hotel?

Yes. Self parking costs CAD 70.00 per night. Valet parking costs CAD 100.00 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Wyndham Grand Fallsview Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Wyndham Grand Fallsview Hotel?

No, this hotel doesn't have a casino, but Fallsview Casino (1-min walk) and Casino Niagara (3-min drive) are both nearby.

What is there to do at Wyndham Grand Fallsview Hotel and nearby?

Have fun with nearby activities like hiking and mountain biking. Additional recreation nearby includes casino gaming. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include 3 bars and an indoor pool. Wyndham Grand Fallsview Hotel also has a fitness center and an arcade.

Are there restaurants at or near Wyndham Grand Fallsview Hotel?

Yes, there are 4 onsite restaurants, featuring American cuisine.

What's the area around Wyndham Grand Fallsview Hotel like?

Wyndham Grand Fallsview Hotel is a short 1-minute walk from Fallsview Casino and 17 minutes' walk from Clifton Hill. Travelers say the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Wyndham Grand Fallsview Hotel Reviews

8.0

Very Good

8.6

Cleanliness

6.6

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The property offers convenient access to various dining options within the property and nearby. (60 reviews)
  • The hot tub and pool area were clean and a big hit with guests, providing a wonderful and relaxing experience. (7 reviews)
  • The pool area was a highlight, with many guests enjoying its cleanliness, warmth, and amenities, including a hot tub. (28 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Parking
Location
Casino
Bed
View
Restaurant
Shower
Bathroom

Reviews

10/10 Exceptional

The hotel was great, great location and very friendly staff.
Robbie, 1-night trip

10/10 Exceptional

Awesome Hotel. Friendly staff, very clean room.
Raheem, 4-night trip

10/10 Exceptional

It was wonderful Very kind staffs
Julianne, 2-night trip

10/10 Exceptional

Great location, very clean and modern rooms, amazing and friendly staff. The reason I return every time I visit the falls.
Lisa, 2-night trip

10/10 Exceptional

Nice large clean room with a view, and good dining options.
Karen, 3-night trip

10/10 Exceptional

Stayed when it was a different hotel but same location..Wyndham is amazing...the check in staff was very nice, pleasant and overall welcoming
David, 1-night trip

10/10 Exceptional

Clean spacious room close to the falls and Clifton Hill
traci, 3-night trip

10/10 Exceptional

Hotel was perfectly located, clean and the staff were helpful and friendly. We were unexpectedly upgraded to a partial falls view room which was a lovely surprise!
Buffy, 2-night trip

10/10 Exceptional

Good experience
Shabir ahmad, 1-night trip

10/10 Exceptional

Room was clean. Wish they had more on-property parking
Leland, 2-night trip

10/10 Exceptional

amazing stay
trinity, 1-night trip

10/10 Exceptional

Overall great stay
Nancy, 1-night trip

8/10 Very good

The bathroom light stopped working during our stay, and there were only sheets on the bed (no blankets, so we were cold!). Other than that, the hotel is very nice.
Gregory, 1-night trip

8/10 Very good

Clean room, TV was not connected to internet so we were not able to watch, bed dated and soft
Goran, 1-night trip

10/10 Exceptional

Little getaway

It was a quick trip over the border from Buffalo to see a musical at the Fallsview casino. We spent the night at the Wyndham. It was perfect. The rooms were clean. The staff were amazing, Niagara falls was right outside your door. Perfect views with fireworks at night.
Carol, 1-night trip

8/10 Very good

Great Location, Small Issues

The room was nice and the bed was super comfy. As a nice bonus, the soaker tub made for a relaxing stay. I was a little disappointed at the check-in experience (the pre-check-in online was a waste of time, as I was asked to repeat everything again at the desk, and we were informed that our room may not be available until 5). The walls were also very thin between rooms. However, it was a great spot for a one-night stay.
Celestine, 1-night trip

8/10 Very good

Hotel is for people displaced by the fires.

We were notified 3 days before our trip that our hotel had been changed to the Embassy suites.
4-night trip

8/10 Very good

The hotel is in a great location for a cess
Richard, 4-night trip

8/10 Very good

This would have been a perfect stay if the smoke detector had not went off at approx. 6:15am Monday morning.
Richard, 2-night trip

10/10 Exceptional

ok
Richard, 2-night trip

10/10 Exceptional

Very nice stay in Niagara Falls
Vern, 1-night trip

4/10 Fair

Pillows were absolutely terrible
Kevin, 1-night trip

10/10 Exceptional

Excellent Spa/pool area, great location and friendly staff
Mitchell, 4-night trip

10/10 Exceptional

Good location
David, 3-night trip

10/10 Exceptional

The view from our room was spectacular. The hotel staff was extremely helpful and friendly.
Conrad, 2-night trip