"Front desk were very friendly. 10 to 15minute walk to the falls. Unfortunately. The room wasn’t well cleaned. Still got somebody’s hair on the bed. And smell like someone had slept on your bed. I am not
sure if the cleaning staff had changed the sheets.
"
"We stayed for two nights at the fallsview hotel, but were disappointed at how the hotel missed the house keeping for our room, even upon reminding the front desk a few times throughout the day, as we came back to the room in the afternoon to find out the room was left the same as it was when we left in the morning. When we came back to the hotel after dinner that night, no towels were replaced, no beds were made up, trash bins were all left full, and the worst of all was the shampoo and body wash were all out. We had to request for all the amenities on that night. It was a very disappointing experience at the hotel."
